Inspection and assessment
We visit the site, assess the scope of work, identify mold, rodents, and hazardous items.
We will rid the basement of trash, dust, mold, and rodents with waste removal
We work with any types and materials
Cleaning of household trash, old items, and traces of leaks.
from 19,000 ₸Removal of construction debris, mold, and groundwater.
from 19,000 ₸Cleaning of dust, paper waste, and disinfection.
from 14,500 ₸Cleaning of warehouse leftovers, packaging removal.
from 12,000 ₸Industrial cleaning of large areas with waste removal.
from 9,500 ₸Cleaning of engineering communications from dust and dirt.
from 9,500 ₸Removal of oil stains, trash, and old spare parts.
from 12,000 ₸Cleaning of garden tools, mold, and rodents.
from 12,000 ₸Disinfection and odor removal, food waste disposal.
from 14,500 ₸Cleaning of dust, sweat, and surface disinfection.
from 12,000 ₸Comprehensive cleaning with disinfection and removal of old furniture.
from 12,000 ₸Removal of industrial waste, oil contaminants.
from 12,000 ₸From inspection to result with guarantee
We visit the site, assess the scope of work, identify mold, rodents, and hazardous items.
We remove old furniture, clutter, and large items into bags for disposal.
Using a Karcher industrial vacuum, we clean walls, floors, ceilings, and corners from dust and cobwebs.
We wash surfaces with a high-pressure washer using disinfectant.
We apply Mellerud special solution to eliminate mold and prevent its regrowth.
If necessary, we treat against insects and rodents with certified products.
We set up a Danby Premiere dehumidifier to reduce humidity and prevent mold.
We take waste to the landfill, perform final cleaning and quality check.
We use the Karcher NT 72/2 vacuum cleaner with a HEPA filter that captures 99.97% of particles up to 0.3 microns. This allows us to remove even fine dust, allergens, and mold spores. The basement becomes clean and safe for health.
We use German Mellerud products with antibacterial effect. They destroy mold on any surface and prevent its reappearance. The products are certified and safe for people and animals after drying.
After washing, we use Danby Premiere air dehumidifiers with a capacity of 50 L/day. They reduce humidity to 40% within 24 hours, preventing mold and unpleasant odors.
We order containers and transport waste to the landfill with documentation. You receive a certificate of completion and a guarantee of legal disposal.
We provide a 30-day guarantee on the treatment result. If mold or odor returns, we will re-treat for free.
A crew of 2-3 people arrives, all using PPE (masks, gloves, shoe covers). We are insured against property damage — you take no risk.
All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.
Basement cleaning is an industrial-sanitary operation, not a household chore, and confusing these two types of work is one of the main mistakes made by clients in Almaty. Here at profi-clean, we see daily how the difference in scale, type of contamination, and safety requirements turns a basement into a completely different task compared to an apartment.
In an apartment, dust, pet hair, crumbs, and household stains dominate – they are removed with a vacuum cleaner and a damp cloth using neutral chemicals. In a basement, you find mold, oily residue from old utility lines, scattered coal or sand, and aged grease deposits from sewer leaks. Each type of contamination requires its own chemicals: mold is removed with chlorine-based or biocidal compounds requiring a 15-20 minute exposure time, oil stains with alkaline concentrates, and aged deposits with mechanical abrasive treatment using a stiff-bristled brush. In our practice, there was a case where a basement in a house on Zharokova Street hadn’t been cleaned for 12 years – a standard apartment wet/dry vacuum broke down after 10 minutes because it wasn’t designed for an oily-sandy suspension. The method is singular: first, dry cleaning with an industrial vacuum cleaner equipped with a HEPA filter, then wet treatment with acid or alkali depending on the contamination type, followed by final disinfection. In an apartment, such a three-phase cycle is unnecessary – a single pass with a wet/dry vacuum is sufficient.
In an apartment, opening a window for micro-ventilation is enough – this is impossible in a basement, which has no windows, and ventilation ducts are often clogged for decades. We use forced air supply ventilation: we install a duct fan in an existing opening or run a flexible duct to the entrance to ensure an air exchange rate of 3-4 volumes per hour. Cleaners work in respirators with A1 class filters (for organic vapors) when treating mold and P3 filters (for solid particles) during dry cleaning – in an apartment, a household mask is sufficient. Without ventilation, the concentration of mold spores after dry cleaning can increase 8-10 times, putting the cleaner at risk of an allergic reaction or bronchospasm. Therefore, the rule is: before ordering basement cleaning, ensure the company provides respirators and a fan for its cleaners – if you are offered to “ventilate naturally,” it is not professional cleaning.
Regular apartment cleaning generates 1-2 bags of household waste – these are taken to the bin in the yard. Basement cleaning in Almaty yields from 10 to 40 bags of construction and organic waste, which does not fit into a standard bin and requires a separate truck for removal. We have a dedicated cargo van with sides for this purpose – we load waste into bags weighing 60-80 kg, load them into the truck, and transport them to the landfill under a contract with Clean City LLP. Apartment owners often overlook this stage: they order cleaning and then don’t know what to do with 30 bags of soil and broken bricks – neighbors complain to the HOA, and the removal falls through. When ordering basement cleaning, clarify whether waste removal is included in the cost and what type of transport is used – if you are told “we’ll take it to the bin in the yard,” it’s an apartment service, not a basement one, and after such an approach, residents may receive a fine from the local akimat for cluttering the adjacent territory.
Basements of Almaty houses are a closed environment with high humidity and poor ventilation, where three types of contaminants form a stable ecosystem. Dust becomes a breeding ground for mold, and their smell attracts rodents, making it useless to clean each component separately.
In Almaty basements, dust accumulates in layers of 5 to 15 cm – a mixture of cement chips from walls, household debris from residents, and fine soot from old heating pipes. Cleaning with a regular broom lifts this suspension into the air, and it settles back down within 2-3 hours. Our cleaners use industrial vacuum cleaners with H13 class HEPA filters, which capture particles as small as 0.3 microns – otherwise, after “cleaning,” the dust concentration in the basement air exceeds the maximum permissible concentration by 8-10 times, which is dangerous for asthmatics and allergy sufferers.
In basements with groundwater leaks — and this affects every third basement in the old districts of Almaty — black mold Aspergillus niger forms on the walls, penetrating 3–5 mm deep into the plaster. Its spores are toxic: when inhaled, they cause chronic cough and dermatitis. We treat such areas with hypoallergenic Sodasan chemicals based on oxygen bleach, which destroys 98% of the mycelium in a single application. If you simply wash off the mold with bleach, it will return in 2–3 weeks — bleach does not penetrate the pores of concrete.
The basements of Almaty are home to gray rats (Norway rats) and house mice, which leave droppings, urine, and carcass remains — all sources of leptospirosis and salmonellosis. Our cleaners work in respirators and gloves, collecting droppings only using a wet method to avoid stirring bacteria into the air. After mechanical treatment, we disinfect the floor and walls with a chlorine-free composition based on QAC (quaternary ammonium compounds), which kills pathogens within 10 minutes of contact.
Before our work, remove personal belongings, cardboard boxes, and rags from the basement — they accumulate dust and serve as shelter for rodents. Disconnect any wires lying on the floor so cleaners can safely work with water and chemicals. If there are cans of paint or solvents in the basement, seal them tightly — fumes from volatile substances react with disinfectants and reduce their effectiveness by 30–40%.
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Preparing the basement before the team arrives directly affects the final result and the speed of the cleaners’ work. We have broken down three key areas to check before cleaning begins.
In our practice, there was a case: a homeowner in the Kamenka microdistrict left old mattresses in the basement — after washing the walls and disinfection, the mattresses became damp overnight, and within a week, mold spread from them onto the concrete floor. A repeat treatment was necessary. Before ordering basement cleaning in Almaty, we ask clients to clear the room of items that can absorb moisture or chemicals — this saves nerves and money on a repeat visit.
We recommend walking through the basement a day before the visit and mentally dividing it into three zones: “must take out,” “can leave but cover with film,” “don’t touch, I’ll tell the cleaners on-site” — this cuts preparation time from 40 minutes to 10 and eliminates surprises like flooded floors.
A basement is an environment with biological, chemical, and physical health threats. We break down three key hazards we encounter on site and explain how profi-clean neutralizes them without risk to residents.
Black mold (Aspergillus niger) and white house mold (Serpula lacrymans) release mycotoxins that, when inhaled, cause allergic rhinitis, bronchial asthma, and pulmonary fibrosis. In Almaty basements with humidity above 70%, mold spores penetrate 5–10 mm deep into plaster and concrete within 2–3 weeks. Mechanical scraping disperses spores into the air — the concentration in the cleaner’s breathing zone reaches 10,000–50,000 CFU/m³. We suppress the fungus with a biocidal treatment based on quaternary ammonium compounds with prolonged action: the composition penetrates material pores and blocks growth for 6–12 months. After treatment, forced ventilation of the basement for 2 hours is mandatory — without it, even safe formulations can irritate mucous membranes.
Rat and mouse droppings contain Leptospira and Salmonella bacteria, which remain viable in dry dust for up to 2 years. When cleaning with a dry broom or a vacuum without a HEPA filter, pathogens become airborne and settle on food stored in the basement. In August of last year, we had a case: a client contracted leptospirosis after self-cleaning a basement in the “Koktem-3” microdistrict — analysis showed an antibody titer of 1:800. We remove biological contaminants only using a wet method with a disinfectant based on peracetic acid (0.2% solution), which kills bacterial spores within 5 minutes of contact. All waste is hermetically sealed in double bags and disposed of in solid waste containers — throwing it into a residential building’s garbage chute is prohibited by sanitary regulations.
In basements of Almaty houses built in the 1970s–1990s, exposed aluminum wires under 220 V (traces of homemade connections for lighting or pumps) and abandoned containers with unknown liquids — solvents, oils, acids — are common. Touching such a wire in high humidity conditions (concrete floor is a conductor) causes electrical injury with a fatality probability of up to 15%. Before starting work, our technician conducts a visual inspection and voltage check with a test screwdriver: if wires are live, we call an electrician from the management company or disconnect the main circuit breaker. Liquids in unsealed containers are identified by smell and reaction with indicator paper (pH test): acids are neutralized with soda, alkalis with vinegar essence, after which we dispose of them through the “Eco-Almaty” company. Without such preliminary inspection, the risk of chemical skin burns or fire from a spark during cleaning is a real scenario we encountered on two jobs last season.
After the professional profi-clean team has removed trash, eliminated mold, and disinfected the space, the first instinct is to forget about the basement for a year. In reality, it is the first two weeks after cleaning that determine whether mold will return and rodents will reappear. We have compiled practical rules to help maintain the result without monthly expenses.
The main cause of mold returning in Almaty basements is condensation on cold walls due to temperature differences. After our cleaning, indoor humidity typically drops to 50–55%, but without constant ventilation, levels rise back to 80% within a month. We recommend installing a forced exhaust fan with a capacity of at least 30 m³/h per 10 m² — this is sufficient for a standard basement in a Khrushchev-era building. During the autumn-winter period, when outside air is humid, run the fan for 2–3 hours in dry weather, not around the clock: excessive intake of damp outdoor air has the opposite effect. Before installing ventilation, check the vents for debris blockage — in our basement-level orders, this is the most common cause of stagnant air that residents overlook.
Cleaned concrete remains porous — mold spores grow into micro-cracks, and within six months, outbreaks reappear in the same spots. We apply a final antiseptic water-based impregnation (such as Kiehl Sanierputz or equivalent), but after the layer dries, it is worth treating surfaces with penetrating waterproofing — for example, Penetron or Lakhta. The compound seals concrete capillaries up to 30 cm deep and blocks capillary suction of groundwater, which in Almaty basements with high groundwater levels is the main cause of dampness. Apply waterproofing in two layers with a brush or roller, allowing 4–6 hours between coats. Be sure to brush the joints between walls and floors — this is where cracks most often form due to building settlement. Skimping on this step means that within a year, you will need to order basement cleaning again, while preventive treatment costs several times less than a repeat team visit.
Even in a clean basement, items on the floor create a favorable environment for insects and rodents — condensation accumulates under cardboard boxes and bags. We advise raising everything onto shelving with a gap of at least 15 cm from the floor and 5 cm from the wall for air circulation. The shelving material should be galvanized metal or plastic; wood in a damp basement rots within 2–3 seasons and becomes a substrate for mold. Storing seasonal clothing and books in vacuum bags is only justified when humidity is below 65% — if higher, condensation forms inside the bag. In our Almaty projects, we measured that in basements without ventilation, humidity in plastic containers is 10–15% higher than in the room, so use containers with silica gel inserts or avoid airtight storage altogether.
After basement cleaning, check three control points once a month: corners near walls, utility passage points, and the area around the ventilation opening. This is where mold appears first — as a white or black deposit the size of a coin. If you notice it, treat the area with 3% hydrogen peroxide (do not dilute with vinegar — acid destroys concrete) and dry with a construction hairdryer for 20 minutes. Once a quarter, spray walls with an antiseptic based on quaternary ammonium compounds (QACs) — it is safe for people and pets but kills spores on surfaces. Place rodent traps not against walls, but along likely migration paths — in Almaty basements, mice most often enter through ventilation shafts and gaps near heating pipes, not through doorways.
Ordered basement cleaning for a private house — they removed all junk, vacuumed walls and ceiling. The basement now smells fresh.
Glad you liked it! Feel free to contact us.
Basement cleaning in a garage cooperative — removed broken bricks and old tires. It became clean and safe.
Removed trash and dust in the common basement of the building. Only the musty smell remained — could have treated with antifungal.
Thank you for your feedback! We can add mold treatment next time.
Cleaned the basement of a store's ground floor — washed floors, removed boxes. Now it's pleasant to enter.
I ordered a warehouse cleaning in the basement. The work was done, but they didn't wipe the dust off the top shelves. We had to finish it ourselves.
We apologize. We'll take note and improve the quality.
Cottage basement cleaning — removed old furniture, washed floors and walls. It became like a new room.
Thank you for your trust! Always happy to help.
Cleaned the office basement — removed papers and boxes, vacuumed the carpet. Very clean.
I ordered hotel basement cleaning — removed construction debris, washed floors. Guests can now store things in cleanliness.
Thank you! Glad the result met expectations.
We cleaned the restaurant basement. But didn't remove the cobwebs under the ceiling — a small thing, but noticeable.
Sorry for the oversight. Next time we'll check all corners.
Basement cleaning at the medical center went great — removed old cardboard boxes, disinfected the floor. The sanitary service praised it.
Cleaned out the basement in my house — removed old boards, swept dust. The guys worked fast.
Thank you! We'll be happy to help again.
I ordered townhouse basement cleaning — removed jars and bags, washed walls. Now I can make a workshop.
Great! Glad we freed up space.
Cleaned the gym basement — removed old equipment, vacuumed. It became more spacious.
Cleaned the dormitory basement — removed trash that had accumulated over the years. Now the residents are happy.
Thank you for your feedback! Feel free to contact us again.
We were tasked with cleaning the auto repair shop basement. Oil stains were not completely removed — streaks are visible.
We'll take note. For heavy stains, we use special products.
Cleaned the cafe basement — removed boxes of dishes, washed the floor. It became cozy.
Cleaned the technical basement of the mall — removed construction debris, cleaned the ventilation. The fire inspection passed without any issues.
Great! Glad we helped you pass the inspection.
Ordered cleaning of the school basement — removed old desks and boards, washed the floor. Now children can use the basement.
Thank you! Contact us if needed.
Ordered cleaning of the pharmacy basement. They arrived an hour late and didn't clean everything — dust remained on the shelves.
We apologize for the delay. We will improve punctuality.
Cleaned the beauty salon basement — removed old chairs, washed the floor. Now materials can be stored.
Cleaned the sports complex basement — removed old mats, vacuumed. It became clean.
Thank you! We'll be happy to help again.
I ordered basement cleaning at the library — they removed old books and shelves, washed the floor. The room is ready for renovation.
We cleaned the basement of a dry cleaner. Chemical stains remained — should have scrubbed harder.
Sorry. Next time we will use stronger agents.
Basement cleaning at the kindergarten went great — removed toys and cribs, washed the floor. Children are safe.
Thank you! Glad everything is clean.
Cleaned the basement of a tire shop — removed old tires, swept dirt. Now it's comfortable to work.
We ordered basement cleaning at a fitness club — removed mats and dumbbells, vacuumed. Now it's clean.
Thank you! Contact us again.
Cleaned the basement of a hardware store. Not all dust from cement bags was blown off — some remained.
Noted. For building materials we will use a vacuum with a filter.
We did basement cleaning at a hair salon — removed old chairs, washed the floor. Clients are happy.
I ordered basement cleaning at an auto repair shop. They removed spare parts, washed the floor from oil. Excellent.
Thank you! Glad to help.
I ordered basement cleaning at a dental clinic — they removed medical waste, disinfected. Sanitary standards are met.
Thank you for your trust! Always top-notch.
Cleaned the hostel basement — removed old mattresses, washed the floor. Now it smells nice.
Cleaned the flower shop basement — removed pots and soil, washed the floor. Now it's convenient to store fertilizers.
Glad we could help! Feel free to reach out.
Ordered cleaning in the computer club basement. They didn't blow all the dust off the system units — a little remains.
Sorry. Next time we'll pay more attention to the equipment.
Cleaned the bakery basement — removed bags of flour, washed the floor. Now it's clean.
Cleaned the car dealership basement — removed old tires, washed the walls. It's brighter now.
Thank you! Glad you liked the result.
Ordered cleaning in the tailor shop basement — removed fabric scraps, swept the dust. Now it's tidy.
Cleaned the pawnshop basement. But they didn't take out the old safe — it was heavy, left it. We had to do it ourselves.
Sorry for the inconvenience. Next time we'll warn about large items.
Cleaned the photo studio basement — removed old backdrops and lights, washed the floor. Now it's ready for shooting.
Great! Glad we could help.
Cleaned the supermarket basement — removed empty boxes, scrubbed the floor of grease. Now it's clean.
Usually 4 to 8 hours depending on the area and level of dirt. Drying may take up to 24 hours.
It is advisable to remove valuables and clear access to walls and corners. If you don't have time, our technicians will help neatly stack items.
Yes, we offer urgent dispatch within 4 hours. An additional fee for urgency applies, based on individual rates.
Cash, Kaspi, Halyk, bank card transfer. We provide a receipt.
Yes, we work daily from 8:00 AM to 10:00 PM, including Saturdays and Sundays.
Yes, we sign a contract with licensed carriers and provide a disposal certificate.
Before cleaning, temporarily move animals to another place. We use safe products, but it's best to avoid contact.
Yes, we will neatly stack them in a place you specify. Inform the technician in advance.
With a dehumidifier, 12-24 hours. Without a dehumidifier, it may take up to 3 days.
Yes, after the work we issue a receipt and a certificate of completion. Payment is official.
Tell us about your experience with profi-clean — it helps other clients and us improve.
We currently operate in Almaty. Other cities are coming soon.