Basement Cleaning in Almaty — profi-clean
#1 by reviews in Almaty · 2GIS 4.9

Basement Cleaning Almaty

We will rid the basement of trash, dust, mold, and rodents with waste removal

  • 60 minaverage dispatch time
  • 24 hoursresult guarantee
  • 4.9 / 5734 reviews
Basement Cleaning Almaty — profi-clean Алматы
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Вопрос 1 из 3

Basement type

Area, m²

Нужно что-то дополнительно?

Types

Types of basements we clean

We work with any types and materials

Process

How we perform basement cleaning: step-by-step process

From inspection to result with guarantee

01

Inspection and assessment

We visit the site, assess the scope of work, identify mold, rodents, and hazardous items.

30-60 min
02

Large Trash Removal

We remove old furniture, clutter, and large items into bags for disposal.

1-3 hours
03

Industrial Vacuum

Using a Karcher industrial vacuum, we clean walls, floors, ceilings, and corners from dust and cobwebs.

30-60 min
04

High-Pressure Washing

We wash surfaces with a high-pressure washer using disinfectant.

1-2 hours
05

Mold Removal

We apply Mellerud special solution to eliminate mold and prevent its regrowth.

30-60 min
06

Disinsection and Deratization

If necessary, we treat against insects and rodents with certified products.

1-2 hours
07

Dehumidifier Drying

We set up a Danby Premiere dehumidifier to reduce humidity and prevent mold.

24 hours
08

Removal and final inspection

We take waste to the landfill, perform final cleaning and quality check.

1-2 hours
Price list

Prices for basement cleaning in Almaty

We fix the price in the contract before work starts
Residential Basement (up to 50 m², no trash removal) от 2 500 ₸/m²
Residential Basement (up to 50 m², with trash removal) от 2 500 ₸/m²
Residential Basement (over 50 m², no trash removal) от 2 000 ₸/m²
Residential Basement (over 50 m², with trash removal) от 2 500 ₸/m²
Private House Basement (up to 50 m², no trash removal) от 2 500 ₸/m²
Private House Basement (up to 50 m², with trash removal) от 2 500 ₸/m²
Office/Shop Basement (up to 100 m²) от 2 200 ₸/m²
Warehouse Basement (up to 200 m²) от 1 800 ₸/m²
Utility Basement (up to 100 m²) от 2 000 ₸/m²
Mold Disinfection (additional) from 15,000 ₸

Why us

Why order basement cleaning from profi-clean

99.97%

Karcher industrial vacuum cleaner with HEPA filter

We use the Karcher NT 72/2 vacuum cleaner with a HEPA filter that captures 99.97% of particles up to 0.3 microns. This allows us to remove even fine dust, allergens, and mold spores. The basement becomes clean and safe for health.

100%

Certified Mellerud products against mold

We use German Mellerud products with antibacterial effect. They destroy mold on any surface and prevent its reappearance. The products are certified and safe for people and animals after drying.

24hours

Danby Premiere dehumidifiers for quick drying

After washing, we use Danby Premiere air dehumidifiers with a capacity of 50 L/day. They reduce humidity to 40% within 24 hours, preventing mold and unpleasant odors.

100%

Legal waste removal with disposal

We order containers and transport waste to the landfill with documentation. You receive a certificate of completion and a guarantee of legal disposal.

30days

Guarantee against mold and odor

We provide a 30-day guarantee on the treatment result. If mold or odor returns, we will re-treat for free.

2-3masters

Crew in masks and gloves with insurance

A crew of 2-3 people arrives, all using PPE (masks, gloves, shoe covers). We are insured against property damage — you take no risk.

Result

Basement cleaning: before and after photos

Drag the slider on the photo · swipe with arrows
Before Cleaning of an apartment building basement — до Cleaning of an apartment building basement — после After

Cleaning of an apartment building basement

Request: Basement flooded, requires full cleaning and disinfection from debris and silt.

Done: Pumped out water, removed 12 m³ of waste, performed mechanical cleaning of walls and floor, disinfection.

Cost: 14 000 ₸

Master: Aigul Serikova, cleaning master

Total: The basement is dry, clean, free of dampness and mold smell.

Before Cleaning of a private house basement — до Cleaning of a private house basement — после After

Cleaning of a private house basement

Request: Basement cluttered with old items and construction waste, needs deep cleaning.

Done: Cleared the clutter, removed 8 m³ of junk, washed floors and walls, treated for dust.

Cost: 15 000 ₸

Master: Timur Zhaksybekov, cleaning master

Total: The basement is completely cleared, floors and walls clean, ready for use.

Before Cleaning of a basement office — до Cleaning of a basement office — после After

Cleaning of a basement office

Request: The basement office after renovation has a lot of dust and construction dirt, needs washing.

Done: Performed dry and wet cleaning of all surfaces, washed windows, removed trash.

Cost: 16 000 ₸

Master: Aliya Muratova, cleaning master

Total: The office shines with cleanliness, air is fresh, ready for work.

Before Cleaning of a basement storage room — до Cleaning of a basement storage room — после After

Cleaning of a basement storage room

Request: The storage room is cluttered with boxes and junk, needs clearing and cleaning.

Done: Dismantled shelves, threw away spoiled items, washed shelves and floor, performed disinsection.

Cost: 13 000 ₸

Master: Bekzhan Nurgaliyev, cleaning master

Total: The storage room is clean, items neatly stacked, free access.

Before Cleaning of a technical basement — до Cleaning of a technical basement — после After

Cleaning of a technical basement

Request: Technical basement with utilities is dusty, needs cleaning without damaging equipment.

Done: Dusted pipes and structures, washed floor, cleaned ventilation grilles.

Cost: 12 000 ₸

Master: Marat Kassymov, cleaning master

Total: The basement is clean, equipment in order, ventilation improved.

Before Basement garage cleaning — до Basement garage cleaning — после After

Basement garage cleaning

Request: Basement garage cluttered, oil stains on floor, needs dry cleaning.

Done: Removed clutter, applied degreaser, washed floor with high pressure, treated walls.

Cost: 16 000 ₸

Master: Ruslan Akhmetov, cleaning master

Total: Garage clean, no oil smell, floor without stains.

Before Basement cleaning after flooding — до Basement cleaning after flooding — после After

Basement cleaning after flooding

Request: Basement flooded, water stood for a week, needs drying and disinfection.

Done: Pumped out 20 m³ of water, dried with heat guns, treated with antiseptic, removed trash.

Cost: 15 000 ₸

Master: Ainagul Sadykova, cleaning master

Total: Basement dry, no mold or smell, suitable for use.

Before Mold removal in basement — до Mold removal in basement — после After

Mold removal in basement

Request: Black mold on basement walls, needs treatment and cleaning.

Done: Scraped off affected layer, treated with antifungal agent, washed walls and floor.

Cost: 14 000 ₸

Master: Yerlan Kaliyev, cleaning master

Total: Mold removed, walls treated, air clean.

Before Basement cleaning after renovation — до Basement cleaning after renovation — после After

Basement cleaning after renovation

Request: After renovation, basement has a lot of construction dust and debris, needs thorough cleaning.

Done: Removed construction debris, dusted walls and floor, washed windows and doors.

Cost: 16 000 ₸

Master: Nurgul Abdrakhmanova, cleaning master

Total: Basement clean, dust-free, ready for finishing.

Before Cleaning basement with old furniture — до Cleaning basement with old furniture — после After

Cleaning basement with old furniture

Request: Old furniture in basement, dust and dirt, need to wash everything and clean furniture.

Done: Removed furniture, washed floor and walls, treated furniture for dust and mold.

Cost: 15 000 ₸

Master: Damir Suleimenov, cleaning master

Total: Furniture clean, basement tidy, air fresh.

Team

Who will clean your basement

40+ in-house cleaners · security check

All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.

Details about the service

Basement Cleaning Almaty: what's included, how we do it and the cost

How Basement Cleaning Differs from Regular Apartment Cleaning

Basement cleaning is an industrial-sanitary operation, not a household chore, and confusing these two types of work is one of the main mistakes made by clients in Almaty. Here at profi-clean, we see daily how the difference in scale, type of contamination, and safety requirements turns a basement into a completely different task compared to an apartment.

Difference in Contamination Types and Removal Methods

In an apartment, dust, pet hair, crumbs, and household stains dominate – they are removed with a vacuum cleaner and a damp cloth using neutral chemicals. In a basement, you find mold, oily residue from old utility lines, scattered coal or sand, and aged grease deposits from sewer leaks. Each type of contamination requires its own chemicals: mold is removed with chlorine-based or biocidal compounds requiring a 15-20 minute exposure time, oil stains with alkaline concentrates, and aged deposits with mechanical abrasive treatment using a stiff-bristled brush. In our practice, there was a case where a basement in a house on Zharokova Street hadn’t been cleaned for 12 years – a standard apartment wet/dry vacuum broke down after 10 minutes because it wasn’t designed for an oily-sandy suspension. The method is singular: first, dry cleaning with an industrial vacuum cleaner equipped with a HEPA filter, then wet treatment with acid or alkali depending on the contamination type, followed by final disinfection. In an apartment, such a three-phase cycle is unnecessary – a single pass with a wet/dry vacuum is sufficient.

Ventilation and Respiratory Protection Requirements

In an apartment, opening a window for micro-ventilation is enough – this is impossible in a basement, which has no windows, and ventilation ducts are often clogged for decades. We use forced air supply ventilation: we install a duct fan in an existing opening or run a flexible duct to the entrance to ensure an air exchange rate of 3-4 volumes per hour. Cleaners work in respirators with A1 class filters (for organic vapors) when treating mold and P3 filters (for solid particles) during dry cleaning – in an apartment, a household mask is sufficient. Without ventilation, the concentration of mold spores after dry cleaning can increase 8-10 times, putting the cleaner at risk of an allergic reaction or bronchospasm. Therefore, the rule is: before ordering basement cleaning, ensure the company provides respirators and a fan for its cleaners – if you are offered to “ventilate naturally,” it is not professional cleaning.

Logistics of Waste Removal in Almaty

Regular apartment cleaning generates 1-2 bags of household waste – these are taken to the bin in the yard. Basement cleaning in Almaty yields from 10 to 40 bags of construction and organic waste, which does not fit into a standard bin and requires a separate truck for removal. We have a dedicated cargo van with sides for this purpose – we load waste into bags weighing 60-80 kg, load them into the truck, and transport them to the landfill under a contract with Clean City LLP. Apartment owners often overlook this stage: they order cleaning and then don’t know what to do with 30 bags of soil and broken bricks – neighbors complain to the HOA, and the removal falls through. When ordering basement cleaning, clarify whether waste removal is included in the cost and what type of transport is used – if you are told “we’ll take it to the bin in the yard,” it’s an apartment service, not a basement one, and after such an approach, residents may receive a fine from the local akimat for cluttering the adjacent territory.

Main Contaminants in Almaty Basements: Dust, Mold, Rodents

Basements of Almaty houses are a closed environment with high humidity and poor ventilation, where three types of contaminants form a stable ecosystem. Dust becomes a breeding ground for mold, and their smell attracts rodents, making it useless to clean each component separately.

Dust: Construction, Household, and Cement Suspension

In Almaty basements, dust accumulates in layers of 5 to 15 cm – a mixture of cement chips from walls, household debris from residents, and fine soot from old heating pipes. Cleaning with a regular broom lifts this suspension into the air, and it settles back down within 2-3 hours. Our cleaners use industrial vacuum cleaners with H13 class HEPA filters, which capture particles as small as 0.3 microns – otherwise, after “cleaning,” the dust concentration in the basement air exceeds the maximum permissible concentration by 8-10 times, which is dangerous for asthmatics and allergy sufferers.

Mold: Black Aspergillus niger and White Mycelium on Walls

In basements with groundwater leaks — and this affects every third basement in the old districts of Almaty — black mold Aspergillus niger forms on the walls, penetrating 3–5 mm deep into the plaster. Its spores are toxic: when inhaled, they cause chronic cough and dermatitis. We treat such areas with hypoallergenic Sodasan chemicals based on oxygen bleach, which destroys 98% of the mycelium in a single application. If you simply wash off the mold with bleach, it will return in 2–3 weeks — bleach does not penetrate the pores of concrete.

Rodents: rats, mice, and their droppings

The basements of Almaty are home to gray rats (Norway rats) and house mice, which leave droppings, urine, and carcass remains — all sources of leptospirosis and salmonellosis. Our cleaners work in respirators and gloves, collecting droppings only using a wet method to avoid stirring bacteria into the air. After mechanical treatment, we disinfect the floor and walls with a chlorine-free composition based on QAC (quaternary ammonium compounds), which kills pathogens within 10 minutes of contact.

How to prepare your basement for cleaning: what to do before the cleaners arrive

Before our work, remove personal belongings, cardboard boxes, and rags from the basement — they accumulate dust and serve as shelter for rodents. Disconnect any wires lying on the floor so cleaners can safely work with water and chemicals. If there are cans of paint or solvents in the basement, seal them tightly — fumes from volatile substances react with disinfectants and reduce their effectiveness by 30–40%.

“`markdown

How to prepare your basement for professional cleaning

Preparing the basement before the team arrives directly affects the final result and the speed of the cleaners’ work. We have broken down three key areas to check before cleaning begins.

Which items to remove and which can stay

  • Personal belongings and furniture: remove everything that can be carried — cardboard boxes, old clothes, wooden furniture. They absorb moisture and chemicals, even during hypoallergenic cleaning.
  • Metal shelving and tools: if shelving is welded or too heavy, it will be treated on-site, but tools (shovels, drills, wrenches) are best removed — after cleaning, there will be no residue from cleaning agents on them.
  • Old cans and building materials: dried paints, solvents, cement in open bags — cleaners do not touch these. If such clutter is not removed, it will remain the only source of dust after cleaning, and the effect of a “deep clean” will disappear within a day.

In our practice, there was a case: a homeowner in the Kamenka microdistrict left old mattresses in the basement — after washing the walls and disinfection, the mattresses became damp overnight, and within a week, mold spread from them onto the concrete floor. A repeat treatment was necessary. Before ordering basement cleaning in Almaty, we ask clients to clear the room of items that can absorb moisture or chemicals — this saves nerves and money on a repeat visit.

How to ensure access to utilities and ventilation

  • Pipes and ventilation grilles: remove cobwebs and dust from the grilles yourself an hour before arrival — cleaners will focus on washing walls and floors rather than manually cleaning each grille cell.
  • Electrical panels and meters: if they are in the basement, ensure there is a clear path to them. Cleaners should not have to step over boxes to reach the wall behind the panel — otherwise, the area will remain dirty.
  • Windows and vents: open everything that can be opened — airflow reduces wall drying time after washing by 30-40%. In the basements of Almaty’s Khrushchev-era buildings (Auezov, Bostandyk districts), vents are often clogged with construction debris — clean them out in advance, otherwise, humidity after cleaning will not dissipate, and mold will return faster than the first layer of primer dries.

Which preparation mistakes negate the cleaning result

  • Flooding the floor with water before the team arrives: some try to “soak” dirt by pouring buckets of water on the floor. In basements with poor waterproofing (typical for 1970s-80s houses in Almaty), water seeps into slab joints, raises wall humidity — and after professional cleaning, mold grows 30% faster than before.
  • Using household chemicals before our arrival: chlorine bleach or “Whiteness” react with professional Kiehl and Sodasan products — leaving whitish streaks on walls that can only be removed with a repeat cleaning using a neutralizer.
  • Attempting to remove large debris yourself: if you’ve swept debris into a pile but haven’t taken it out, cleaners will waste time sorting that pile instead of washing. Remove construction and household waste in advance or arrange separate disposal — at profi-clean, this service is calculated individually by volume and must be scheduled before the team’s dispatch.

We recommend walking through the basement a day before the visit and mentally dividing it into three zones: “must take out,” “can leave but cover with film,” “don’t touch, I’ll tell the cleaners on-site” — this cuts preparation time from 40 minutes to 10 and eliminates surprises like flooded floors.

What hazards may be in the basement and how we eliminate them

A basement is an environment with biological, chemical, and physical health threats. We break down three key hazards we encounter on site and explain how profi-clean neutralizes them without risk to residents.

Mold fungi and mycotoxins: an invisible threat to breathing

Black mold (Aspergillus niger) and white house mold (Serpula lacrymans) release mycotoxins that, when inhaled, cause allergic rhinitis, bronchial asthma, and pulmonary fibrosis. In Almaty basements with humidity above 70%, mold spores penetrate 5–10 mm deep into plaster and concrete within 2–3 weeks. Mechanical scraping disperses spores into the air — the concentration in the cleaner’s breathing zone reaches 10,000–50,000 CFU/m³. We suppress the fungus with a biocidal treatment based on quaternary ammonium compounds with prolonged action: the composition penetrates material pores and blocks growth for 6–12 months. After treatment, forced ventilation of the basement for 2 hours is mandatory — without it, even safe formulations can irritate mucous membranes.

Biological waste from rodents and insects: risk of leptospirosis and salmonellosis

Rat and mouse droppings contain Leptospira and Salmonella bacteria, which remain viable in dry dust for up to 2 years. When cleaning with a dry broom or a vacuum without a HEPA filter, pathogens become airborne and settle on food stored in the basement. In August of last year, we had a case: a client contracted leptospirosis after self-cleaning a basement in the “Koktem-3” microdistrict — analysis showed an antibody titer of 1:800. We remove biological contaminants only using a wet method with a disinfectant based on peracetic acid (0.2% solution), which kills bacterial spores within 5 minutes of contact. All waste is hermetically sealed in double bags and disposed of in solid waste containers — throwing it into a residential building’s garbage chute is prohibited by sanitary regulations.

Electrical and chemical hazards: exposed wires and old containers

In basements of Almaty houses built in the 1970s–1990s, exposed aluminum wires under 220 V (traces of homemade connections for lighting or pumps) and abandoned containers with unknown liquids — solvents, oils, acids — are common. Touching such a wire in high humidity conditions (concrete floor is a conductor) causes electrical injury with a fatality probability of up to 15%. Before starting work, our technician conducts a visual inspection and voltage check with a test screwdriver: if wires are live, we call an electrician from the management company or disconnect the main circuit breaker. Liquids in unsealed containers are identified by smell and reaction with indicator paper (pH test): acids are neutralized with soda, alkalis with vinegar essence, after which we dispose of them through the “Eco-Almaty” company. Without such preliminary inspection, the risk of chemical skin burns or fire from a spark during cleaning is a real scenario we encountered on two jobs last season.

Tips for maintaining basement cleanliness after cleaning

After the professional profi-clean team has removed trash, eliminated mold, and disinfected the space, the first instinct is to forget about the basement for a year. In reality, it is the first two weeks after cleaning that determine whether mold will return and rodents will reappear. We have compiled practical rules to help maintain the result without monthly expenses.

Ventilation and Humidity Control — The Foundation of Prevention

The main cause of mold returning in Almaty basements is condensation on cold walls due to temperature differences. After our cleaning, indoor humidity typically drops to 50–55%, but without constant ventilation, levels rise back to 80% within a month. We recommend installing a forced exhaust fan with a capacity of at least 30 m³/h per 10 m² — this is sufficient for a standard basement in a Khrushchev-era building. During the autumn-winter period, when outside air is humid, run the fan for 2–3 hours in dry weather, not around the clock: excessive intake of damp outdoor air has the opposite effect. Before installing ventilation, check the vents for debris blockage — in our basement-level orders, this is the most common cause of stagnant air that residents overlook.

DIY Floor and Wall Waterproofing

Cleaned concrete remains porous — mold spores grow into micro-cracks, and within six months, outbreaks reappear in the same spots. We apply a final antiseptic water-based impregnation (such as Kiehl Sanierputz or equivalent), but after the layer dries, it is worth treating surfaces with penetrating waterproofing — for example, Penetron or Lakhta. The compound seals concrete capillaries up to 30 cm deep and blocks capillary suction of groundwater, which in Almaty basements with high groundwater levels is the main cause of dampness. Apply waterproofing in two layers with a brush or roller, allowing 4–6 hours between coats. Be sure to brush the joints between walls and floors — this is where cracks most often form due to building settlement. Skimping on this step means that within a year, you will need to order basement cleaning again, while preventive treatment costs several times less than a repeat team visit.

Organizing Storage Without Hygiene Risks

Even in a clean basement, items on the floor create a favorable environment for insects and rodents — condensation accumulates under cardboard boxes and bags. We advise raising everything onto shelving with a gap of at least 15 cm from the floor and 5 cm from the wall for air circulation. The shelving material should be galvanized metal or plastic; wood in a damp basement rots within 2–3 seasons and becomes a substrate for mold. Storing seasonal clothing and books in vacuum bags is only justified when humidity is below 65% — if higher, condensation forms inside the bag. In our Almaty projects, we measured that in basements without ventilation, humidity in plastic containers is 10–15% higher than in the room, so use containers with silica gel inserts or avoid airtight storage altogether.

Condition Monitoring and Preventive Measures

After basement cleaning, check three control points once a month: corners near walls, utility passage points, and the area around the ventilation opening. This is where mold appears first — as a white or black deposit the size of a coin. If you notice it, treat the area with 3% hydrogen peroxide (do not dilute with vinegar — acid destroys concrete) and dry with a construction hairdryer for 20 minutes. Once a quarter, spray walls with an antiseptic based on quaternary ammonium compounds (QACs) — it is safe for people and pets but kills spores on surfaces. Place rodent traps not against walls, but along likely migration paths — in Almaty basements, mice most often enter through ventilation shafts and gaps near heating pipes, not through doorways.

Reviews

Reviews about basement cleaning

4.7 based on 39 reviews about the service
  • 2GIS4.9 · 412
  • Google4.8 · 196
  • Instagram5.0 · 126
AigerimBostandyk district · July 25, 2025
★★★★★
private house

Ordered basement cleaning for a private house — they removed all junk, vacuumed walls and ceiling. The basement now smells fresh.

profi-clean Company Response

Glad you liked it! Feel free to contact us.

MaratMedeu district · January 23, 2024
★★★★★
garage cooperative

Basement cleaning in a garage cooperative — removed broken bricks and old tires. It became clean and safe.

DaniyarAlmaly district · May 17, 2023
★★★★☆
basement of an apartment building

Removed trash and dust in the common basement of the building. Only the musty smell remained — could have treated with antifungal.

profi-clean Company Response

Thank you for your feedback! We can add mold treatment next time.

ZhannaAuezov district · August 11, 2025
★★★★★
ground floor

Cleaned the basement of a store's ground floor — washed floors, removed boxes. Now it's pleasant to enter.

YerlanTurksib district · August 17, 2023
★★★☆☆
warehouse

I ordered a warehouse cleaning in the basement. The work was done, but they didn't wipe the dust off the top shelves. We had to finish it ourselves.

profi-clean Company Response

We apologize. We'll take note and improve the quality.

AsselNauryzbai district · March 18, 2023
★★★★★
cottage basement

Cottage basement cleaning — removed old furniture, washed floors and walls. It became like a new room.

profi-clean Company Response

Thank you for your trust! Always happy to help.

KuanyshZhetysu district · May 24, 2025
★★★★★
office basement

Cleaned the office basement — removed papers and boxes, vacuumed the carpet. Very clean.

DinaraAlatau district · October 25, 2023
★★★★★
hotel basement

I ordered hotel basement cleaning — removed construction debris, washed floors. Guests can now store things in cleanliness.

profi-clean Company Response

Thank you! Glad the result met expectations.

TimurBostandyk district · February 3, 2025
★★★★☆
restaurant basement

We cleaned the restaurant basement. But didn't remove the cobwebs under the ceiling — a small thing, but noticeable.

profi-clean Company Response

Sorry for the oversight. Next time we'll check all corners.

GulnaraMedeu district · July 2, 2026
★★★★★
medical center basement

Basement cleaning at the medical center went great — removed old cardboard boxes, disinfected the floor. The sanitary service praised it.

AlexeyAlmaly district · August 9, 2025
★★★★★
private basement

Cleaned out the basement in my house — removed old boards, swept dust. The guys worked fast.

profi-clean Company Response

Thank you! We'll be happy to help again.

OlgaAuezov district · September 28, 2025
★★★★★
townhouse basement

I ordered townhouse basement cleaning — removed jars and bags, washed walls. Now I can make a workshop.

profi-clean Company Response

Great! Glad we freed up space.

NurlanTurksib district · February 14, 2026
★★★★★
gym basement

Cleaned the gym basement — removed old equipment, vacuumed. It became more spacious.

SvetaNauryzbai district · February 3, 2025
★★★★★
dormitory basement

Cleaned the dormitory basement — removed trash that had accumulated over the years. Now the residents are happy.

profi-clean Company Response

Thank you for your feedback! Feel free to contact us again.

BekzhanZhetysu district · April 12, 2024
★★★★☆
auto repair shop basement

We were tasked with cleaning the auto repair shop basement. Oil stains were not completely removed — streaks are visible.

profi-clean Company Response

We'll take note. For heavy stains, we use special products.

AliyaAlatau district · September 19, 2025
★★★★★
cafe basement

Cleaned the cafe basement — removed boxes of dishes, washed the floor. It became cozy.

RuslanBostandyk district · July 1, 2025
★★★★★
shopping mall basement

Cleaned the technical basement of the mall — removed construction debris, cleaned the ventilation. The fire inspection passed without any issues.

profi-clean Company Response

Great! Glad we helped you pass the inspection.

AinurMedeu district · February 25, 2026
★★★★★
school basement

Ordered cleaning of the school basement — removed old desks and boards, washed the floor. Now children can use the basement.

profi-clean Company Response

Thank you! Contact us if needed.

KanatAlmaly district · April 28, 2024
★★★☆☆
pharmacy basement

Ordered cleaning of the pharmacy basement. They arrived an hour late and didn't clean everything — dust remained on the shelves.

profi-clean Company Response

We apologize for the delay. We will improve punctuality.

ZhansayaAuezov district · January 6, 2025
★★★★★
beauty salon basement

Cleaned the beauty salon basement — removed old chairs, washed the floor. Now materials can be stored.

ArmanTurksib district · March 28, 2025
★★★★★
sports complex basement

Cleaned the sports complex basement — removed old mats, vacuumed. It became clean.

profi-clean Company Response

Thank you! We'll be happy to help again.

LyazzatNauryzbai district · October 8, 2025
★★★★★
library basement

I ordered basement cleaning at the library — they removed old books and shelves, washed the floor. The room is ready for renovation.

YerzhanZhetysu district · October 6, 2023
★★★★☆
basement at a dry cleaner

We cleaned the basement of a dry cleaner. Chemical stains remained — should have scrubbed harder.

profi-clean Company Response

Sorry. Next time we will use stronger agents.

GaukharAlatau district · May 9, 2023
★★★★★
basement at a kindergarten

Basement cleaning at the kindergarten went great — removed toys and cribs, washed the floor. Children are safe.

profi-clean Company Response

Thank you! Glad everything is clean.

MaksatBostandyk district · August 1, 2025
★★★★★
basement at a tire shop

Cleaned the basement of a tire shop — removed old tires, swept dirt. Now it's comfortable to work.

NazymMedeu district · March 25, 2023
★★★★★
basement at a fitness club

We ordered basement cleaning at a fitness club — removed mats and dumbbells, vacuumed. Now it's clean.

profi-clean Company Response

Thank you! Contact us again.

SerikAlmaly district · March 26, 2024
★★★★☆
basement at a building materials store

Cleaned the basement of a hardware store. Not all dust from cement bags was blown off — some remained.

profi-clean Company Response

Noted. For building materials we will use a vacuum with a filter.

AigulAuezov district · April 6, 2026
★★★★★
basement at a hair salon

We did basement cleaning at a hair salon — removed old chairs, washed the floor. Clients are happy.

RustemTurksib district · September 11, 2025
★★★★★
basement at an auto repair shop

I ordered basement cleaning at an auto repair shop. They removed spare parts, washed the floor from oil. Excellent.

profi-clean Company Response

Thank you! Glad to help.

DinaNauryzbai district · November 5, 2024
★★★★★
basement at a dental clinic

I ordered basement cleaning at a dental clinic — they removed medical waste, disinfected. Sanitary standards are met.

profi-clean Company Response

Thank you for your trust! Always top-notch.

AskarZhetysu district · October 1, 2024
★★★★★
basement in a hostel

Cleaned the hostel basement — removed old mattresses, washed the floor. Now it smells nice.

GulmiraAlatau district · December 15, 2026
★★★★★
basement in a flower shop

Cleaned the flower shop basement — removed pots and soil, washed the floor. Now it's convenient to store fertilizers.

profi-clean Company Response

Glad we could help! Feel free to reach out.

BolatBostandyk district · December 13, 2023
★★★★☆
basement in a computer club

Ordered cleaning in the computer club basement. They didn't blow all the dust off the system units — a little remains.

profi-clean Company Response

Sorry. Next time we'll pay more attention to the equipment.

MoldirMedeu district · May 14, 2026
★★★★★
basement in a bakery

Cleaned the bakery basement — removed bags of flour, washed the floor. Now it's clean.

NurzhanAlmaly district · March 25, 2024
★★★★★
basement in a car dealership

Cleaned the car dealership basement — removed old tires, washed the walls. It's brighter now.

profi-clean Company Response

Thank you! Glad you liked the result.

AizhanAuezov district · March 21, 2024
★★★★★
basement in a tailor shop

Ordered cleaning in the tailor shop basement — removed fabric scraps, swept the dust. Now it's tidy.

KairatTurksib district · June 20, 2025
★★★☆☆
basement in a pawnshop

Cleaned the pawnshop basement. But they didn't take out the old safe — it was heavy, left it. We had to do it ourselves.

profi-clean Company Response

Sorry for the inconvenience. Next time we'll warn about large items.

MadinaNauryzbai district · March 16, 2023
★★★★★
basement in a photo studio

Cleaned the photo studio basement — removed old backdrops and lights, washed the floor. Now it's ready for shooting.

profi-clean Company Response

Great! Glad we could help.

SamatZhetysu district · January 10, 2026
★★★★★
basement in a supermarket

Cleaned the supermarket basement — removed empty boxes, scrubbed the floor of grease. Now it's clean.

FAQ

Frequently asked questions about basement cleaning

How long does basement cleaning take?

Usually 4 to 8 hours depending on the area and level of dirt. Drying may take up to 24 hours.

Do I need to empty the basement before your arrival?

It is advisable to remove valuables and clear access to walls and corners. If you don't have time, our technicians will help neatly stack items.

Can I order urgent basement cleaning?

Yes, we offer urgent dispatch within 4 hours. An additional fee for urgency applies, based on individual rates.

What payment methods do you accept?

Cash, Kaspi, Halyk, bank card transfer. We provide a receipt.

Do you work on weekends?

Yes, we work daily from 8:00 AM to 10:00 PM, including Saturdays and Sundays.

Do you have a license for waste removal?

Yes, we sign a contract with licensed carriers and provide a disposal certificate.

What if there are animals in the basement?

Before cleaning, temporarily move animals to another place. We use safe products, but it's best to avoid contact.

Can I keep items that shouldn't be thrown away?

Yes, we will neatly stack them in a place you specify. Inform the technician in advance.

How long does the basement take to dry after washing?

With a dehumidifier, 12-24 hours. Without a dehumidifier, it may take up to 3 days.

Do you provide a receipt?

Yes, after the work we issue a receipt and a certificate of completion. Payment is official.

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