60min
Average dispatch time
Team at your place within an hour after confirmation. We work 08:00–22:00 without days off and no surcharge for the district.
Complete guide
profi-clean in Almaty: professional cleaning with guarantee and fixed price
profi-clean is a cleaning company in Almaty with direct in-house cleaners, fixed price in contract, and 24-hour result guarantee. We offer apartment cleaning, office cleaning, dry cleaning, and disinfection. We arrive within 60 minutes in all city districts.
Cleaning prices in Almaty: how much profi-clean services cost
Let's break down the real rates — all amounts are fixed in the contract before work begins, with no surprises after completion. Ordering cleaning in Almaty directly from the provider, you get a fixed price without hidden surcharges. We fix the price in the contract before work starts — you know the exact amount even before the cleaners enter the apartment.
Service costs: price table
| Service | Starting price | What's included | Completion time |
|---|---|---|---|
| Maintenance Cleaning | from 12,000 ₸ | Wet cleaning, vacuuming, trash removal, mirrors | 1–2 hours |
| Deep cleaning of apartment | from 18,000 ₸ | All surfaces, kitchen, bathroom, windows inside, baseboards | 2–4 hours |
| Post-Renovation Cleaning | from 25,000 ₸ | Construction dust, paint stains, glue, window washing | 3–6 hours |
| Express cleaning | from 9,000 ₸ | Quick cleaning of 1–2 rooms, vacuuming, wet cleaning | up to 1 hour |
| Window cleaning | from 1,500 ₸ per sash | Double-sided washing, frames, window sills | from 30 minutes |
| House and cottage cleaning | from 25,000 ₸ | All rooms, stairs, basement, adjacent area | 3–6 hours |
| Office cleaning | from 150 ₸/m² | Workstations, meeting rooms, restrooms, kitchen | from 2 hours |
| Sofa dry cleaning | from 9,000 ₸ | Deep upholstery cleaning, stain removal, drying | 1–2 hours |
| Carpet dry cleaning | from 1,200 ₸/m² | Cleaning both sides, dusting, drying | from 1 hour |
| Disinfection and ozonation | from 15,000 ₸ | Treatment of all surfaces, ozonator, ventilation | 1–2 hours |
Why a fixed price is more profitable than hourly payment
We fix the price in the contract before work starts — you know the exact amount even before the cleaners enter the apartment. With hourly payment, the team may drag out the time, citing complex dirt, and the final amount often doubles the quoted phone price; in contrast, we name the cost for the entire scope upfront: general cleaning of a two-room apartment — 18,000 ₸, regardless of whether it takes two hours or four. For residents of the outskirts (Aksay, Alatau, Shanyrak microdistricts), hourly payment is additionally increased by transport costs for the team's travel — with a fixed price, this does not happen.
Guarantee and safety: what protects your order
We tell how Almaty cleaning companies protect your order — from result guarantee to liability for property damage.
24-hour result guarantee — what it means
We provide a guarantee on the cleaning result within 24 hours — if something is not satisfactory, the company will redo it for free. This covers not only visible defects like streaks on glass or soap residue on tiles, but also missed areas: dust on top shelves of cabinets, crumbs under the refrigerator, dirt behind heating radiators. Acceptance of work is carried out immediately after cleaning together with the foreman — you sign the act only when everything is satisfactory. If after the cleaners leave you find a flaw (e.g., a smeared mirror in the hallway), just call the company within 24 hours. The 24-hour guarantee does not apply to chemical stains from old dirt that cannot be removed without abrasives — you are warned about this before work begins to avoid disputes afterward.
Property liability and employee screening
All our cleaners are full-time employees who have passed security checks, and each order has a designated foreman. The company has over 40 staff, each undergoes an interview with HR and a check against Kaspi and Halyk databases for criminal records and debts. The foreman supervises the process on site: assigns zones, checks quality, and signs the acceptance act together with the client. Full-time cleaners are financially responsible for property — unlike private contractors from OLX ads, who cannot be held accountable for scratches on parquet or chips on countertops. Before work begins, the foreman photographs problem areas (scuffs on furniture, tile chips) — this records the condition before cleaning and eliminates disputes during acceptance.
Cleaning process: from request to acceptance
Regular apartment cleaning in Almaty from a professional company saves your time and effort. Let's go step by step through the order process — from call to final acceptance with guarantee.
How to order cleaning and when cleaners will arrive
We dispatch for cleaning within 60 minutes after the order, and a team of 2–3 specialists handles a two-room apartment in 2–3 hours. We accept orders daily from 08:00 to 22:00 without days off — call at 09:00, the team is on site by 10:00. We have over 40 employees with security checks, each dispatch has a foreman who controls quality and signs the checklist before leaving. Work time depends not on area but on the degree of dirt — general cleaning after renovation takes 2–3 times longer than maintenance cleaning, so the operator clarifies the room's condition when ordering.
What is included in a deep cleaning of an apartment
Quality general cleaning in Almaty includes washing all surfaces, windows, and disinfection of the bathroom. General cleaning includes washing all horizontal and vertical surfaces, kitchen and bathroom with disinfection, windows from inside, baseboards, doors, and trash removal — we recommend doing it every 1–2 months. We use professional hypoallergenic chemicals and equipment (steam cleaners, microfiber, spin mops), all included in the fixed price without extra charges for consumables. If children or allergy sufferers live in the apartment, it's better to order general cleaning monthly — this reduces dust and allergen concentration in the air by 60–70%, as confirmed by studies from the Almaty Allergy Center.
Features of post-renovation cleaning
Professional post-renovation cleaning in Almaty requires industrial vacuum cleaners and special chemicals. Our post-renovation cleaning includes removal of construction dust, paint traces, glue, and cement — only specially trained employees with professional equipment can handle this. The team arrives with industrial vacuum cleaners with HEPA filters that capture even fine dust of 0.3 micron fraction, and special solvents for hardened paint traces and mounting foam. Regular wet wiping after renovation only smears construction dust over surfaces — industrial vacuum cleaners and proper chemicals are needed, otherwise dust will settle again within 24 hours, nullifying the result.
Which chemicals are safe for children and allergy sufferers
We tell what cleaning products cleaners in Kazakhstan use for families with children, allergy sufferers, and pets.
Professional hypoallergenic chemicals profi-clean
We use professional hypoallergenic water-based chemicals — they contain no chlorine, phosphates, or aggressive fragrances, making them safe for children and allergy sufferers. We use concentrates from German brands Kiehl and Sodasan with EU Ecolabel and Vegan certificates — they are biodegradable and do not accumulate on surfaces. For kitchen and bathroom, we use pH-neutral products that handle grease and limescale without abrasive particles that scratch enamel and ceramics. All inventory is color-coded microfiber by zone (yellow for kitchen, blue for bathroom, green for living rooms) to prevent bacteria transfer between rooms. Hypoallergenic chemicals are no less effective than regular ones — they remove grease, limescale, and stubborn dirt just as well, but leave no chemical smell and do not cause respiratory irritation.
Disinfection and ozonation after illness
We disinfect apartments using professional products and an ozonator — this service is especially in demand after residents' illness, when viruses and bacteria need to be destroyed on all surfaces. The process includes wet treatment of all hard surfaces with a disinfectant based on QAC (quaternary ammonium compounds), effective against influenza, adenoviruses, and E. coli, followed by final ozonation of the room. The ozonator treats air and hard-to-reach areas — gaps in upholstered furniture, textiles, long-pile carpets where a wet cloth cannot reach. Ozonation destroys up to 99.9% of bacteria and viruses in the air and on surfaces, and ozone decomposes into oxygen after treatment — the room can be entered after 30–40 minutes.
How to choose a reliable cleaning company in Almaty
We share criteria for choosing a cleaning contractor — to avoid unscrupulous subcontractors. A reliable cleaning company in Almaty always gives a fixed price before work starts and provides a contract.
What to look for when choosing
- In-house staff: the company itself is responsible for quality and liable for property damage — private contractors work without guarantees.
- Fixed price in the contract: you know the exact amount before cleaning starts; no extra charges for 'difficult stains' after the fact.
- Result guarantee: if something is not satisfactory, the company must redo it for free — usually within 24 hours of acceptance.
- Personnel screening: ask for confirmation that cleaners have passed security checks — this eliminates the risk of theft or damage to valuables.
- Receipt and documents: Kaspi transfer or QR, card, cash with receipt; for legal entities — non-cash payment with a certificate of completion. If a company does not name a price before dispatch and does not show a contract — it is likely a middleman passing orders to private individuals without control.
Why profi-clean is a direct supplier, not a middleman
We are a direct service provider: over 40 full-time cleaners with security checks, our own fleet, and a foreman on every order. Intermediaries hire private contractors through ads, do not control their work, and are not responsible for the result — you pay for a service that no one guarantees. There was a case: a client from the Triumph residential complex ordered general cleaning through an aggregator, and two schoolchildren arrived with one vacuum cleaner and no cleaning products — the order had to be redone from scratch. When ordering directly, you pay without intermediary markup — prices are 15–20% lower than companies that pass orders to private individuals.
Payment, districts, and additional services
We explain how to pay for cleaning, which districts our specialists work in, and what additional services are available to customers. We provide a full range of services — cleaning services in Almaty — from maintenance cleaning to disinfection.
Payment methods: Kaspi, cards, cash, and bank transfer
We accept Kaspi QR and transfer, bank cards, cash, and non-cash payments for legal entities — with receipt provided. Kaspi installment plan is available for amounts from 30,000 tenge for 3–6 months, and instant QR transfer is suitable for on-site payment after acceptance. For individuals, any method is available: transfer to the foreman's Kaspi, Visa/Mastercard card, or cash. For legal entities, we sign a contract and issue an invoice with a work completion certificate and closing documents — convenient for companies that order regular office cleaning and need to report to accounting.
All districts of Almaty and evening office cleaning
- Bostandyk District — dispatch within 60 minutes, we work with apartments and cottages.
- Medeu District — apartment and house cleaning, furniture dry cleaning.
- Almaly District — maintenance and general cleaning, window washing.
- Auezov District — all types of services, including post-renovation cleaning.
- Nauryzbay District — cleaning of cottages and houses with adjacent territory.
- Turksib District — apartment and office cleaning, carpet dry cleaning.
- Zhetysu District — full range of services, including disinfection.
- Alatau District — cleaning of apartments, houses, and offices with dispatch within 60 minutes. Regular office cleaning in Almaty from profi-clean maintains cleanliness and order in the workspace. Evening office cleaning is especially convenient for companies that work until 8:00 PM — cleaners arrive after closing and do not disturb employees.
Conclusion
We have gathered the main criteria for choosing a cleaning company in Almaty — so that cleaning goes without surprises and the result satisfies you.
Key takeaways
- Fixed price in the contract — the main criterion of a reliable service that protects against unexpected surcharges and disputes after cleaning.
- Guarantee of results — an indicator that the company is responsible for the quality of work and is ready to redo shortcomings for free if you notice a missed area.
- In-house employees with background checks — a guarantee of the safety of your property and a professional approach to cleaning without the risk of theft or damage to furniture.
- Hypoallergenic chemicals and disinfection — important options for families with children, allergy sufferers, and after residents' illnesses, which eliminate respiratory irritation.