Deep cleaning of heavily soiled apartments in Almaty with guaranteed results
We work with any types and materials
Removal of old grease from stove, hood, facades and countertop.
from 21,500 ₸Cleaning tiles, plumbing, mirrors from limescale and mold.
from 18,000 ₸Disinfection of toilet, cleaning of tiles and floor.
from 22,500 ₸Dusting all surfaces, cleaning upholstered furniture and carpets.
from 18,000 ₸Removing dust from furniture, walls, ceiling, cleaning mattress.
from 18,000 ₸Safe cleaning with hypoallergenic products, cleaning toys.
from 20,000 ₸Cleaning shoe shelves, doors, mirrors and floor.
from 18,000 ₸Dusting walls, ceiling, light fixtures and washing floors.
from 16,000 ₸Removing dust and dirt from floor, walls and windows.
from 5,000 ₸Decluttering, sorting items, wet cleaning.
from 14,500 ₸Cleaning shelves, hangers, dusting clothes.
from 18,000 ₸Cleaning desk, equipment, bookshelves.
from 18,000 ₸We agree on a checklist of works in advance for your format
Regular maintenance cleaning
Deep cleaning of entire apartment
Removal of construction dust and traces
After tenant move-out or before move-in
From inspection to result with guarantee
The master assesses the degree of contamination, creates a work plan and agrees with you. We record problem areas.
We remove large trash, sort items. Free up space for further cleaning.
We dust all surfaces, walls, ceiling, light fixtures. Use HEPA vacuums.
We remove film and streaks from windows and sills. Wash frames and slopes.
We clean the stove, hood, facades, countertop, sink. Remove old grease with Kiehl products.
We clean tiles, plumbing, mirrors. Remove limescale and mold.
Extraction cleaning of upholstered furniture and carpets with Karcher Puzzi machine.
We wash floors, treat contact surfaces, and conduct quality control.
We use German Kiehl products that effectively remove old grease deposits, limescale and mold. All products are certified and safe for children and animals. We select the composition for each type of dirt.
We use the Karcher Puzzi 10/1 extractor for deep cleaning of upholstered furniture and carpets. It washes dirt out of the fibers, removing up to 99% of allergens and dust mites. Your furniture becomes like new.
All profi-clean masters have cleaning certificates and at least 3 years of experience. We regularly undergo training and know how to handle the toughest dirt. Every master knows the technology for cleaning neglected apartments.
We guarantee the result: if you don't like it, we will redo it for free. We carry out quality control after each stage. Your apartment will shine with cleanliness.
We use HEPA vacuum cleaners that trap 99.97% of allergens, dust mites and fine particles. This is especially important for allergy sufferers and asthmatics. The air becomes clean and fresh.
We work with a contract and receipt, payment Kaspi/Halyk/card/cash. You get a guarantee and official confirmation of services. No hidden fees.
After
Request: In the living room, things are scattered, dust on all surfaces, dirty floor.
Done: Deep cleaning performed: dust wiped, floors washed, items neatly arranged.
Cost: 18 000 ₸
Master: Aigul Sadykova, cleaning master
Total: The room shines with cleanliness, all surfaces sparkle, the floor gleams.
After
Request: The stove is covered with a layer of grease, the backsplash is smeared, the floor is sticky.
Done: Chemical cleaning of the stove performed, backsplash and floor washed, grease removed.
Cost: 21 000 ₸
Master: Yerzhan Nurgaliyev, cleaning master
Total: The stove looks like new, the backsplash gleams, the floor is clean and dry.
After
Request: In the bathroom, mold on tile joints and corners, limescale on fixtures.
Done: Mold removed with special products, walls and floor washed, fixtures cleaned.
Cost: 22 000 ₸
Master: Marat Akhmetov, cleaning master
Total: Mold is gone, walls and fixtures shine, fresh scent.
After
Request: Thick layer of dust on shelves and windowsill, dirty floor.
Done: Wet cleaning of all surfaces performed, floor washed.
Cost: 19 000 ₸
Master: Dinara Kussainova, cleaning master
Total: Easy to breathe in the room, surfaces clean, floor gleaming.
After
Request: Mess in the hallway: shoes scattered, clothes hanging untidily, dust.
Done: Cleaning performed: items folded, shoes put away, surfaces wiped, floor washed.
Cost: 18 000 ₸
Master: Aliya Bekzhanova, cleaning master
Total: Hallway is tidy, everything in its place, floor clean.
After
Request: Balcony cluttered with old items, dust and dirt on the floor.
Done: Trash removed, floor and walls washed, items sorted.
Cost: 22 000 ₸
Master: Ruslan Temirov, cleaning master
Total: Balcony is clean and free, ready for relaxation.
After
Request: Office carpet with coffee and ink stains, dusty.
Done: Deep carpet cleaning with stain removal performed.
Cost: 19 000 ₸
Master: Aigerim Zhumabayeva, dry cleaning master
Total: Carpet is clean, stain-free, colors brighter.
After
Request: Kids room with toys scattered, dust on shelves and floor.
Done: Toys collected, dust wiped, floor washed.
Cost: 18 000 ₸
Master: Nurgul Iskakova, cleaning master
Total: Kids room tidy, toys in place, floor clean.
After
Request: Living room sofa with food and drink stains, dusty.
Done: Sofa dry cleaning performed with stain and odor removal.
Cost: 11 000 ₸
Master: Timur Zhaksybekov, dry cleaning master
Total: Sofa fresh, no stains, fabric soft and clean.
After
Request: Living room carpet dusty, with stains and wear marks.
Done: Deep carpet cleaning performed with shampoo and extractor.
Cost: 19 000 ₸
Master: Aidar Omarov, dry cleaning master
Total: Carpet clean, fluffy pile, colors vibrant.
All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.
In neglected apartments, layers of contaminants accumulate that ordinary household chemicals and a cloth cannot handle: from greasy deposits in the kitchen to old stains and dust build-up in hard-to-reach places. Our profi-clean cleaners work with each type of dirt using a separate technology to restore surfaces to their original appearance without damage.
In the kitchen of a neglected apartment, grease is the main enemy. It settles on the range hood, backsplash, cabinet fronts, and tiles in layers that harden into a sticky crust over time. We remove it not with abrasives (which scratch glossy surfaces), but with alkaline potassium-based compounds — for example, the professional product Kiehl K-25, which breaks down grease in 5-7 minutes without mechanical rubbing. On old deposits, we apply the compound, let it sit for 10-15 minutes, then rinse it off with a steam cleaner at 140 °C — the steam softens even years-old build-up on the range hood that a sponge cannot handle. Inside ovens and microwaves, we use Sodasan gel to remove burnt-on grease — it is safe for enamel and leaves no odor. We have encountered cases where grease on a glass ceramic cooktop has baked into a film — we remove it with a scraper blade at a 45° angle, then polish with a microfiber cloth. In Almaty apartments with Soviet-era layouts, there are often old range hoods where grease has permanently clogged the filters — we soak these in an alkaline solution for 20 minutes rather than cleaning them in place, to avoid spreading dirt around the kitchen.
Stains from spilled coffee, wine, oil, or paint on linoleum, laminate, and tiles are common in neglected apartments. On linoleum, old marks from shoes and furniture are removed with a special polymer cleaner, Kiehl L-10, which restores the top layer without dullness. For laminate, we use a neutral pH compound — alkaline substances eat away at the seams, causing the boards to swell. On tiles and grout in the bathroom, rusty streaks from old pipes or drips often remain — these are removed with an acidic gel based on citric acid, applied pointwise for 3-5 minutes. Wall panels and wallpaper stained by children’s markers or greasy hands are treated with a foaming enzyme cleaner — it breaks down organic matter without soaking the paper. In one Almaty apartment, there were wax candle stains on the walls — we removed them using a cold method (froze them with an ice cube in a bag and chipped them off with a spatula) to avoid leaving a greasy mark. It is important for us not just to wipe off the dirt, but also not to damage the coating — so at every site, we test the product on an inconspicuous area.
Under furniture, behind cabinets, and on mezzanines in neglected apartments, dust accumulates mixed with pet hair, plaster particles, and soot — this is not just a gray coating, but an allergenic cocktail. We remove it not with a broom (which stirs dust into the air), but with a vacuum cleaner equipped with an H13 HEPA filter, which traps 99.97% of particles as small as 0.3 microns — including house dust mites. On top shelves and cornices, we use a soft-bristle attachment to avoid knocking dust onto the floor. Behind heating radiators in Almaty’s “Khrushchevka” apartments, there are often years-old deposits — we blow them out with a compressor and immediately collect them with a vacuum cleaner, otherwise the dust will settle back. On fabric lampshades and curtains, dust becomes embedded in the fibers — here, a steam generator helps: steam at 4.5 bar pressure knocks particles out of the fabric, and we immediately suction them up with a wet attachment. If the apartment has carpets, we treat them with a dry shampoo using an extractor — it pulls dust from deep within the pile rather than just washing the surface. After such cleaning, the air becomes noticeably cleaner — clients with allergies often note this in their reviews on 2GIS.
In neglected apartments with poor ventilation, mold appears at tile joints, under the sink, and on the bathroom ceiling — as black spots or white fluffy deposits. We do not use bleach (it whitens grout and releases caustic gas), but instead apply a professional fungicide based on quaternary ammonium compounds — it penetrates material pores and kills mycelium to a depth of up to 2 mm. Before treatment, we clean the surface of visible deposits with a steam cleaner, then apply the compound with a brush, leave it for 15 minutes, and rinse it off. On silicone sealants, the mold has already set in — we recommend replacing such areas, but if the customer insists on keeping them, we treat them with a concentrated solution for 30 minutes. In Almaty apartments on the first floors, mold often comes from basement dampness — in such cases, we advise installing a supply air valve and provide a preventive care guide. Important: mold on wallpaper cannot be removed — it will have to be stripped, but we warn about this before starting work to avoid surprises.
On faucets, showerheads, and toilets in neglected apartments, white or rusty deposits form from hard water — in Almaty, the water is moderately hard (5-7 mg-eq/L), so buildup accumulates quickly. We remove it with an acid gel based on sulfamic acid — it dissolves calcium carbonate in 3-5 minutes without scratching chrome or stainless steel. On old cast-iron bathtubs with yellowing, we use oxalic acid in a paste — it lightens the enamel without abrasives. Toilets with years-old uric scale are treated with hydrochloric acid at a 10% concentration (safe for earthenware), left for 10 minutes, and flushed — the scale flakes off. If a faucet has rusty streaks from old pipes, we first remove the rust with a special product containing a corrosion inhibitor, then polish it to a shine with microfiber. In neglected apartments, clogged aerators are common — we remove them, soak them in vinegar for 30 minutes, and clean them with a needle, otherwise water pressure will remain weak.
Many people confuse deep cleaning with cleaning a neglected apartment, although these are different services with incomparable labor, chemicals, and risks. Deep cleaning handles household dust and light dirt, while a neglected apartment requires an aggressive approach with a preliminary assessment of surface conditions.
Deep cleaning uses universal cleaning agents with low alkalinity — they work on fresh stains but are powerless against layers of grease that have accumulated over years. In a neglected apartment, we use industrial degreasers in the kitchen and backsplash area: first, we apply an alkaline compound for 15–20 minutes to soften it, then remove layers with a scraper without risking damage to the enamel. Our cleaners test the material’s reaction on an inconspicuous area — on glossy plastic, alkali leaves streaks, so a neutral gel with microfiber is used there. Moreover, on old range hoods, grease soaks into the filter so deeply that chemicals alone won’t suffice — we have to soak removable parts in a hot soda solution for up to two hours, which is simply not done during deep cleaning.
A regular vacuum cleaner with a bag or cyclone filter only lifts the top layer of dust from smooth floors, but in a neglected apartment, dust penetrates the pores of upholstered furniture, high-pile carpets, and laminate joints. We use an extractor washer with water pressure of 8–10 bar and a HEPA filter class H13 — it washes out dust mites, mold spores, and nicotine resins from deep within the upholstery. Deep cleaning is limited to dry carpet brushing with a brush, leaving up to 40% of allergens inside the fibers. In practice, this means: after our cleaning, asthma attacks in rooms with allergy sufferers stop within 24 hours, whereas after regular cleaning, relief lasts only a couple of hours.
In a neglected apartment, the risk of damaging surfaces is higher than during a general cleaning: solvents strip paint from wooden frames, abrasives scratch acrylic bathtubs, and acidic agents eat away at chrome faucets. Our technicians categorize chemicals by class: on MDF kitchen cabinets with PVC film, we use only neutral compounds with a pH of 7–8; on tiles, alkaline gels with a pH of 10–11; and on natural stone in the hallway, low-concentration acidic cleaners (no more than 5% citric acid). General cleaning often uses an “all-purpose surface cleaner” — in a neglected apartment, this approach leads to dull spots on gloss and fabric fading. Therefore, before starting work, a profi-clean master creates a material map of the premises and selects chemicals individually, which is not possible in a standard cleaning tariff format.
Almaty’s climate is not just a backdrop, but a direct factor that determines what contaminants we encounter in neglected apartments and how we have to remove them.
Almaty is a city in a basin, where smog and fine PM2.5 dust settle on surfaces in a dense layer, mixing with household dirt. In neglected apartments, this dust doesn’t just lie there — it embeds itself in textiles, wallpaper, and plastic window frames, forming a hard-to-remove film after every rain or street watering. In our practice, there was a case: in an apartment on Abay Avenue, where windows hadn’t been washed for 3 years, the layer of grime on the glass reached 2 mm — it had to be removed with a scraper and a professional surfactant-based compound, as ordinary water with vinegar left streaks. In my opinion, the main mistake residents make is trying to wash such windows with household products: they smear the soot instead of removing it. Before ordering cleaning in Almaty, check if the company uses equipment with HEPA filtration — without it, part of the dust returns to the air and settles again within an hour.
In winter, Almaty residents ventilate their kitchens less often, and condensation from cooking mixes with street dust, creating a layer of grease on walls and hoods that turns into a sticky “stalactite” within six months. In neglected apartments, this layer can be 3-5 mm thick on the backsplash and tiles — neither powders nor brushes can handle it without pre-soaking. In October, at a site in the “Samal” microdistrict, we softened grease on a hood with a professional alkaline gel for 40 minutes at 50°C — only then did it come off the metal without damaging the coating. Because winters in Almaty are humid and cold, grease on unheated balconies hardens into a monolith — it has to be heated with a steam generator, rather than trying to scrape it off mechanically. If you are planning a cleaning after tenants, keep in mind: kitchen grease on walls in Almaty apartments often contains soot impurities from gas stoves — regular degreasers are powerless here; specialized chemicals with a pH of 12-14 are needed.
High humidity in the city (especially in spring and autumn) combined with poor ventilation in old buildings is a direct path to black mold in bathroom corners and tile joints. In neglected apartments, mold doesn’t just ruin the appearance — it grows into grout and under silicone sealants, and its removal requires not only chemical cleaning but also subsequent treatment with a deep-penetrating antiseptic. In one apartment on Zharokova Street, we found mold behind the toilet that had “eaten” 5 mm of silicone over 2 years — we had to completely remove the sealant, clean the joints with steam, and apply a new plumbing compound. Our cleaners always check ventilation grilles: in neglected properties, they are 70-80% clogged with dust and grease, which worsens air circulation and creates a greenhouse effect for mold. When ordering cleaning, ask to include steam treatment of the ventilation — this is the only way to remove spores from hard-to-reach places without dismantling the duct.
Here we answer the main question from owners: how often should you clean a neglected apartment so it doesn’t return to its original state. The frequency depends on two factors — the residents’ lifestyle and the initial degree of contamination, not on a calendar schedule.
After the first deep cleaning of a neglected apartment, we recommend reinforcing the results with a maintenance clean within 7–10 days. During this week, dust stirred up during the deep clean settles, and areas that may have been missed due to layered grime become visible. At this stage, we perform a light damp cleaning and wipe down surfaces — without scrubbing old grease, as it is no longer present. In our experience, this two-pass approach provides lasting order for 2–3 months, especially in Almaty apartments with panoramic windows, where dust settles faster.
For a typical Almaty apartment after cleaning a neglected unit, the optimal interval is once every 2 months. If smokers or pets live in the space, the interval shortens to 3–4 weeks: nicotine resin and pet hair accumulate on surfaces within 10–14 days, and after missing two cycles, sticky kitchen residues return. For non-residential apartments rented out daily, the frequency should be after every 2–3 guests; otherwise, a stale odor appears within a month that ventilation cannot remove. We had a case where the owner of a studio on Abay Avenue scheduled cleaning once a month, but due to proximity to a busy road, windows became coated with soot in 3 weeks — we had to switch to a bi-weekly schedule.
In Almaty, the frequency of cleaning a neglected apartment directly depends on the season: in winter and spring, the interval can be extended to 2.5–3 months because the humid mountain air traps dust, reducing its movement when walking. In summer, especially in July–August, when dust is carried from vacant lots and construction sites, we recommend shortening the interval to 4–5 weeks — otherwise, a noticeable layer of gray dust forms on windowsills and appliances within 2 weeks. In autumn, after leaf fall, cleaning the hallway and balcony is added — leaves and dirt from shoes are tracked into the apartment within 2–3 days.
A repeat deep clean, rather than just maintenance, is needed if more than 6 months have passed since the previous deep clean without intermediate cleaning. By this time, grease deposits reappear on the kitchen hood and backsplash, and soap scum forms on bathroom tiles that a regular damp cloth cannot remove. We identify the moment by two signs: if running your hand along the top edge of a kitchen cabinet leaves a sticky residue, or if mirrors show streaks after a shower that glass cleaner cannot remove — it is time to call a team with chemicals for deep cleaning.
After profi-clean cleaners have removed years of grime, the key is to prevent the apartment from returning to its original state. We have gathered practical tips that help our clients in Almaty preserve results for months, not weeks.
After a deep clean, spending 10–15 minutes daily on three zones is enough to prevent the return of residue and dust. First — the kitchen backsplash and cooktop: wipe them immediately after cooking, before the grease hardens; otherwise, a sticky film appears within a week that requires steam cleaning again. Second — the floor at the entrance and in the hallway: Almaty street dust (especially near construction sites or Tastak-2) settles in a dense layer within a day. A damp mop with microfiber without chemicals each morning takes 3 minutes and removes 90% of the sand. Third — the bathroom: after a shower, rinse water residue from walls and fixtures with a stiff sponge — Almaty water has high mineral content, which creates white deposits on chrome surfaces within a week. In my opinion, this minimum is the only way to avoid calling us back within a month and to extend the interval between deep cleans to six months.
The most common reason for dirt returning quickly in Almaty apartments is open surfaces without a storage system. After a deep clean by profi-clean, we recommend reviewing three things. First, replace open shelving with cabinets with doors or drawers — books and decor on shelves collect Almaty dust in 2–3 days, and vacuuming them every week is tiresome. Second, use containers with lids for kitchen staples: cereals, pasta, and tea in open packages are a source of crumbs and moths. Third, carpets: if you’re not ready to give them up, choose models with short pile (up to 10 mm) and steam clean them once a month, otherwise in 3–4 months they become a reservoir for dust mites. We had a case: a client bought closed storage systems for the hallway after cleaning — and the frequency of wet cleaning dropped from twice a week to once.
To avoid overloading yourself with daily tasks, at profi-clean we have developed a simple weekly schedule for clients that takes into account Almaty specifics. Let’s break down the zones into three categories — the table below shows what to do and when.
| Zone | Frequency | What We Do | Why It’s Important |
|---|---|---|---|
| Kitchen (backsplash, stove, hood) | Daily after cooking | Wipe with microfiber and a drop of degreaser | Grease hardens in 3–4 hours and then requires a steam cleaner |
| Floor (hallway, kitchen) | Daily, in the morning | Wet mop with microfiber | Removes sand and street dust before it spreads through the rooms |
| Bathroom (walls, faucets, mirror) | Every other day | Wipe with a stiff sponge without chemicals | Prevents limescale from hard water |
| Bedroom and living room (surfaces, floor) | 2 times a week | Vacuum with HEPA filter, wet mop the floor | Controls dust from textiles and furniture |
| Carpets, upholstered furniture | Once a month | Steam cleaning or calling a cleaner with an extractor | Removes allergens and dust mites |
By following this schedule, you spend no more than 30 minutes a day, and the apartment stays in a “just cleaned” state until the next seasonal cleaning.
After a deep clean by profi-clean, all surfaces retain a protective layer from professional Kiehl and Sodasan chemicals — it extends cleanliness and makes the next cleaning easier. Harsh products can destroy it. Do not use chlorine-based bleaches on kitchen countertops made of artificial stone or porcelain stoneware — they leave dull stains that cannot be washed off. Abrasive powders (Comet, Pemolux) scratch acrylic bathtubs and enamel sinks — they create micro-cracks where dirt gets trapped. On glass-ceramic cooktops, do not use abrasive sponges — only soft microfiber and a special scraper for burnt-on food. Also: do not pour vinegar essence into the toilet or enamel sinks — it eats away the coating in 2–3 uses, and then limescale builds up faster. Our recommendation: for daily maintenance, water and microfiber are enough, and once a week, a drop of liquid soap or a product suitable for the specific surface.
Almaty’s air is one of the most polluted in Kazakhstan, especially during the cold half of the year when CHP plants and stove heating create smog. After a deep clean, we recommend installing an air washer in the apartment or at least a simple HEPA filter in the bedroom — this reduces soot settling on curtains and wallpaper by 3–4 times. Treat textiles (carpets, sofas, curtains) with steam once a month — our Karcher steam station with a temperature of 140 °C kills dust mites and removes odors without chemicals. Wash heavy fabric curtains (velvet, jacquard) once every six months, but only at a dry cleaner — home washing shrinks the fabric and deforms the cut. If you have an air conditioner on the balcony, clean its filters once a month: through a clogged filter, all street dirt flies into the room, and a week after cleaning, black residue will reappear on the windowsills. In our practice, clients who installed an air washer note that wet cleaning can be done not every 3 days, but every 5–6 days — a noticeable difference.
When faced with a neglected apartment, it seems logical to grab a mop and cleaning products and restore order yourself. However, in practice, independent cleaning of this volume often results in wasted time, damaged surfaces, and unfinished areas. Professional cleaning has fundamental differences that make it not just a convenience, but a necessity.
In our practice, clients who have tried to clean themselves return to us a week later — because three days after home washing, stickiness reappears on the floor, and streaks from hard Almaty water appear on the windows.
profi-clean uses hypoallergenic concentrates from Kiehl (Germany) and Sodasan (Austria), which work differently than household chemicals from the supermarket. They have a different pH and enzyme composition: they break down grease and protein at the molecular level, rather than just washing off the top layer. For example, the grease film on a kitchen backsplash, which you scrub with “Sillit Bang” for half an hour, disappears in 2–3 minutes without abrasive friction — the coating is not scratched. Industrial vacuum cleaners with HEPA H13 filters trap 99.95% of particles up to 0.3 microns in size: this includes pollen, mold spores, and dust mites, which during regular cleaning simply become airborne and settle again within an hour. Rotary floor scrubbers with nylon discs remove ingrained dirt from tile joints and parquet seams — such areas cannot be cleaned with a hand brush without risking damage to the grout.
At sites in Almaty on ground floors and apartments with windows facing busy streets (Abay Avenue, Furmanov Street), we record black deposits on windowsills just a month after regular cleaning — this is soot and exhaust fumes that settle on damp surfaces. A steam generator at 150°C washes away this layer without chemicals, but during DIY cleaning, you simply spread it over the double-glazed window.
Independent deep cleaning of a neglected one-bedroom apartment in Almaty takes up the entire weekend day with breaks for rest — in reality
I ordered cleaning of neglected apartments after tenants. They removed layers of dirt in the kitchen and bathroom, removed old stains. Brought the apartment back to life.
Thank you, Aigerim! Glad we handled the neglect.
The studio was a complete mess: things, dust, grease on the walls. The guys cleaned everything, even took out the trash. Great job.
We did cleaning of neglected apartments after construction. Cement, paint, dust — everything was washed off. Minus: a bit delayed, but quality is top-notch.
Sorry for the delay, Daniyar. Glad you liked the result.
The house hadn't been cleaned for years — dust, cobwebs, dirty windows. The team handled it in a day, now it sparkles. Very satisfied.
I ordered cleaning of neglected apartments, but it was an office after tenants. Dirt, spilled coffee, dust. Cleaned perfectly, the equipment shines.
Thank you for the review, Erlan! We work with various properties.
I ordered cleaning, but they didn't include washing the kitchen facades. I had to finish it myself. Overall clean, but not perfect.
Sorry, Assel. We usually specify details — we'll keep that in mind for the future.
Cleaning of neglected apartments is just what's needed. After tenants, everything was greasy and dusty. They cleaned the oven, hood, walls. Like new.
Thank you, Kuanysh! Glad to help.
In the bedroom after putty and painting — white residue everywhere. The cleaners washed the floor, windows, windowsills. It's easier to breathe.
We took cleaning of neglected apartments where cats lived. Fur, smell, scratches on furniture. Everything was cleaned, the smell is gone. Only the carpet wasn't fully done.
Thank you, Timur. For carpets, we recommend separate dry cleaning.
At the dacha after winter — mold, dirt, leaves. They cleaned everything, washed windows, even cleaned the stove. Excellent!
Flood from neighbors — walls with stains, floor swollen. I ordered cleaning of neglected apartments. They dried, washed, disinfected. Saved the apartment.
Thank you, Alexey! In such situations, we work quickly.
My son rented an apartment — returned it in terrible condition. The team cleaned the kitchen, bathroom, removed piles of trash. Now it's rentable.
I ordered cleaning of neglected apartments where people smoked. Walls yellow, persistent smell. They washed walls, ceiling, cleaned ventilation. Smells fresh.
Glad we got rid of the smell, Maksat!
After the kids, there was plasticine, markers, stickers everywhere. They cleaned up, but there were still marks on the sofa. Overall good, fast.
Laura, thank you! You can order a separate cleaning for the sofa.
I needed cleaning of neglected apartments after a relative's death. They were delicate, no unnecessary questions. Washed everything, removed belongings. Grateful.
Our condolences, Ruslan. Glad we could help.
After a birthday party — sticky floor, stains on walls, spilled wine. Cleaned in 4 hours, like nothing happened.
Cleaning of neglected apartments is a lifesaver. After tenants, dirt everywhere, broken furniture. They cleaned out, removed junk. Now it's ready to sell.
Thank you, Bakhyt! Good luck with the sale.
I ordered mold removal cleaning. The mold was removed, but the smell remained. After a week, the mold came back. Disappointed.
Saule, sorry. Mold requires treatment — we'll give a guarantee against recurrence.
After a small fire, everything was soot and grime. I ordered cleaning of neglected apartments. They washed walls, ceiling, windows, even furniture. The smell is gone.
Thank you, Nurlan! We handled the soot.
Office after renovation — dust, construction debris. Cleaned in a day, now ready to move in. Recommended.
We did cleaning of neglected apartments in an apartment where a collector lived: tons of stuff, dust. Sorted, cleaned, wiped every shelf. Super.
Thank you, Arman! It was tough, but we managed.
After renovation, we moved in — white coating everywhere. They cleaned well, but scratched the laminate. Need to be more careful.
Sorry for the scratches, Galiya. We'll compensate for the damage.
Needed cleaning of neglected apartments after grandmother. Lots of old furniture, dirt. Everything was removed, cleaned to a shine. Thank you for your sensitivity.
Our condolences, Dauren. Glad to help.
There were cockroaches and dirt. After cleaning and disinsection, no insects, perfect cleanliness. Very satisfied.
Ordered cleaning of neglected apartments after brother. Dirt, bottles, stains. The guys cleaned everything, took out the trash, aired it out. It became livable.
Thank you, Elena. Delicately and with quality.
At the dacha after winter — mice, dirt, dust. Cleaned, washed windows, cleaned the stove. Now you can relax.
Did cleaning of neglected apartments after dishonest tenants. Everything was washed, but the stove in the kitchen still has residue. Overall not bad.
Aizhan, sorry. We'll treat the stove additionally.
There was a fire in the office — soot, smoke. Cleaned perfectly, equipment works. Fast and high quality.
Ordered cleaning of neglected apartments — the apartment was cluttered with things. Sorted, removed, washed. Now empty and clean.
Thank you, Zhuldyz! It's nice when the result pleases.
After renovation, dust everywhere, paint on the floor. Cleaned in 5 hours, no streaks. Well done.
Cleaning of neglected apartments — rescued after dogs: fur, smell, ruined linoleum. Washed and treated. Now smells clean.
Thank you, Raushan! We handled the animal smell.
Ordered odor removal from tobacco. Walls were washed, but the smell remained in the sofa. Needed to clean that too.
Azamat, thank you. The sofa requires dry cleaning.
Flood — water, dirt, mold. Ordered cleaning of neglected apartments. Dried, washed, treated. Apartment saved.
Glad we made it in time, Dana!
After grandfather's death, needed to clean the apartment. Everything clean, tidy, without unnecessary words. Thank you.
Did cleaning of neglected apartments — after two toddlers, walls drawn on, glue, plasticine. Washed everything, even the carpet. Satisfied.
Thank you, Gulzhan! We handle children's stains.
On average, cleaning a one-bedroom apartment takes 4-6 hours, a two-bedroom apartment takes 6-8 hours. Time depends on the degree of dirtiness and area.
Yes, we accept urgent orders. If you contact us before 12:00, departure is possible on the same day. Urgent departure may have a 20% surcharge.
Yes, we use professional Kiehl products that are certified and safe. After cleaning, surfaces leave no harmful residues.
Just remove fragile items and personal belongings. The masters will do the rest. If you have valuables, put them in a safe.
Wet surfaces dry in 1-2 hours. After dry cleaning of furniture and carpets, it is recommended not to use them for 4-6 hours.
Yes, we work daily from 8:00 AM to 10:00 PM, including weekends and holidays. Orders are accepted online 24/7.
Yes, all Kiehl products have conformity and safety certificates. We provide them upon request.
Not necessarily. You can leave the keys or give them to the courier. We work under a contract and bear full responsibility.
We guarantee the result. If you notice streaks, let us know within 24 hours, and we will redo it for free.
You can cancel or reschedule an order 2 hours before the start. Call us or write in the chat. No penalties.
Tell us about your experience with profi-clean — it helps other clients and us improve.
We currently operate in Almaty. Other cities are coming soon.