Pet Cleaning in Almaty | profi-clean
#1 by reviews in Almaty · 2GIS 4.9

Pet Cleaning Almaty

We remove fur, odors, and stains after cats and dogs in Almaty. Safe for pets.

  • 60 minaverage dispatch time
  • 24 hoursresult guarantee
  • 4.9 / 5734 reviews
Pet Cleaning Almaty — profi-clean Алматы
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Room type

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Types

Types of premises we clean after animals

We work with any types and materials

What's included

What is included in cleaning after animals

We agree on a checklist of works in advance for your format

Maintenance Cleaning

Regular maintenance cleaning

  • Wet cleaning of all floors and baseboards
  • Dust from open surfaces, appliances, windowsills
  • Bathroom: sink, toilet, bathtub, mirrors, tiles
  • Kitchen: stove, backsplash, sink, cabinet exteriors
  • Bed making, tidying up items
  • Trash removal, bag replacement

Deep Cleaning

Deep cleaning of entire apartment

  • Everything from maintenance cleaning
  • Washing windows, frames and sills from inside
  • Degreasing kitchen cabinets and hood
  • Removing limescale and mold from tiles and grout
  • Cleaning behind and under furniture, cleaning baseboards
  • Chandeliers, lamps, radiators, doors, sockets

Post-Renovation Cleaning

Removal of construction dust and traces

  • Removal of construction dust from all surfaces
  • Traces of paint, plaster, glue, foam sealant
  • Window and frame cleaning from smudges and stickers
  • Sockets, switches, radiators, doors, baseboards
  • Multi-stage floor washing until clean water
  • Disposal of construction waste (by arrangement)

Post-move cleaning

After tenant move-out or before move-in

  • Deep cleaning of all rooms with disinfection
  • Cleaning inside cabinets, drawers, and shelves
  • Refrigerator, stove, oven, microwave inside
  • Bathroom and kitchen: limescale, grease, mold
  • Removal of odors and traces of previous occupants
  • Washing windows, doors, switches and sockets
Process

How we do cleaning after animals: step-by-step process

From inspection to result with guarantee

01

Inspection and assessment

We visit the site, identify areas with fur, stains and odors. Determine the type of contamination and select products.

15 min
02

Dry Cleaning

We collect pet hair from surfaces using a rubber scraper and HEPA vacuum. Remove hair from carpets, furniture, and floors.

30 min
03

Enzyme Treatment

Apply Urine-Off enzyme solution to urine and saliva stains. Let sit for 15-20 minutes for breakdown.

20 min
04

Extraction Cleaning

Use Karcher SE 4001 extractor for deep cleaning of upholstery and carpets. Remove dirt with water.

60 min
05

Wet Cleaning

Wash floors and walls with deodorizing agent to neutralize odors. Remove remaining hair from surfaces.

30 min
06

Steam Treatment

Disinfect stubborn odors and kill bacteria with steam generator. Pay special attention to corners and seams.

20 min
07

Ozonation

Optional: Use ozone generator for final odor neutralization. Ventilate the room.

30 min
08

Quality Control

We check for absence of fur, stains, and odor. If necessary, we perform additional treatment.

15 min
Price list

Prices for cleaning after animals in Almaty

We fix the price in the contract before work starts
1-room apartment от 2 500 ₸/m²
2-room apartment от 2 500 ₸/m²
3-room apartment от 2 500 ₸/m²
Private house up to 100 m² от 2 500 ₸/m²
Private house 100-150 m² от 2 500 ₸/m²
Private house 150-200 m² от 2 500 ₸/m²
Office up to 50 m² от 2 500 ₸/m²
Office 50-100 m² от 2 500 ₸/m²
Sofa dry cleaning (2-seater) from 11,000 ₸
Carpet dry cleaning (up to 3×2 m) от 1 200 ₸/m²

Why us

Why cleaning after animals is ordered at profi-clean

99.97%

HEPA filter traps allergens

Our vacuum cleaners are equipped with HEPA filters that capture 99.97% of fur and allergen particles. This is especially important for asthmatics and allergy sufferers. We use Karcher equipment and professional vacuum cleaners with high suction power.

7days

Odor removal guarantee

If the odor returns within 7 days after cleaning, we will re-treat for free. We use Urine-Off enzyme products (USA) that completely break down organic compounds of urine and saliva.

40+ masters

Experienced masters with zoopsychology

Our masters have been trained in working with animals: they know how to calm a pet and safely clean in its presence. Experience with different breeds of cats and dogs, including aggressive ones.

60min

Extraction cleaning in an hour

Karcher SE 4001 extractor washes out contaminants from deep within fabrics in 60 minutes. This allows removing old urine and saliva stains without streaks.

100%

Safety certificate for animals

All products have safety certificates, are non-toxic and do not cause allergies in pets. We use only enzyme preparations and deodorizing compounds without chlorine.

8stages

Comprehensive cleaning in 8 steps

Our protocol includes 8 stages: from dry cleaning to ozonation. Each stage is aimed at complete removal of fur, stains and odors. The result is checked by a master.

Result

Cleaning after animals: before and after results

Drag the slider on the photo · swipe with arrows
Before Living Room of a Two-Room Apartment After a Cat — до Living Room of a Two-Room Apartment After a Cat — после After

Living Room of a Two-Room Apartment After a Cat

Request: Client asked to remove fur and odor from the living room after a cat.

Done: We performed dry and wet cleaning, cleaned the sofa and carpet, treated surfaces.

Cost: 12 000 ₸

Master: Aizhan Nurpeisova, Cleaning Master

Total: Living room completely clean, no fur or odor, fresh air.

Before Bedroom with Stains on Carpet — до Bedroom with Stains on Carpet — после After

Bedroom with Stains on Carpet

Request: Remove urine stains and fur from the carpet in the bedroom.

Done: We removed urine stains, cleaned the carpet with shampoo, removed fur with vacuum.

Cost: 13 000 ₸

Master: Timur Zhaksybekov, Dry Cleaning Master

Total: Carpet clean, no stains or odor, bedroom fresh.

Before Kitchen with Fur on Floor — до Kitchen with Fur on Floor — после After

Kitchen with Fur on Floor

Request: Remove fur and dirt from the kitchen floor after a dog.

Done: We swept, washed the floor with disinfectant, wiped all surfaces.

Cost: 14 000 ₸

Master: Gulmira Sagintayeva, Cleaning Master

Total: Kitchen clean, floor without fur, pleasant smell.

Before Bathroom After Washing a Dog — до Bathroom After Washing a Dog — после After

Bathroom After Washing a Dog

Request: Clean the bathroom after bathing a dog, remove fur and streaks.

Done: We washed walls, floor, bathtub, removed fur and limescale.

Cost: 13 000 ₸

Master: Aizhan Nurpeisova, Cleaning Master

Total: Bathroom sparkling clean, no fur or streaks.

Before Hallway with Scratches on Walls — до Hallway with Scratches on Walls — после After

Hallway with Scratches on Walls

Request: Remove claw scratches and dirt in the hallway.

Done: We sanded and touched up scratches, washed floor and walls.

Cost: 12 000 ₸

Master: Timur Zhaksybekov, Cleaning Master

Total: Walls without scratches, hallway clean and tidy.

Before Balcony with pet odor — до Balcony with pet odor — после After

Balcony with pet odor

Request: Eliminate odor and dirt on the balcony after a cat.

Done: Washed floor and walls, treated with deodorizer, removed fur.

Cost: 14 000 ₸

Master: Gulmira Sagintayeva, cleaning master

Total: Balcony clean, odor-free, pleasant to be in.

Before Home office with cat hair — до Home office with cat hair — после After

Home office with cat hair

Request: Remove hair from carpet and furniture in home office.

Done: Vacuumed carpet, cleaned chair, wiped desk and electronics.

Cost: 13 000 ₸

Master: Aizhan Nurpeisova, cleaning master

Total: Office clean, hair-free, comfortable to work in.

Before Kids room after pet — до Kids room after pet — после After

Kids room after pet

Request: Remove hair and stains in kids room after a hamster.

Done: Washed floor, treated stains, cleaned carpet and toys.

Cost: 12 000 ₸

Master: Timur Zhaksybekov, cleaning master

Total: Kids room clean, safe for child, allergen-free.

Before Sofa with urine stains — до Sofa with urine stains — после After

Sofa with urine stains

Request: Remove set-in urine stains from sofa.

Done: Treated stains with enzyme cleaner, extracted with machine, dried.

Cost: 11 000 ₸

Master: Gulmira Sagintayeva, dry cleaning master

Total: Sofa clean, stain-free and odor-free, like new.

Before Carpet with hair and stains — до Carpet with hair and stains — после After

Carpet with hair and stains

Request: Clean carpet from hair and set-in stains.

Done: Vacuumed, removed stains, washed with shampoo, dried.

Cost: 13 000 ₸

Master: Aizhan Nurpeisova, dry cleaning master

Total: Carpet clean, fluffy, hair-free and stain-free.

Team

Who will clean after your animals

40+ in-house cleaners · security check

All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.

Details about the service

Pet Cleaning Almaty: what's included, how we do it and the cost

How Cleaning After Pets Differs from Regular Cleaning

Cleaning after pets is a separate category of cleaning, where the main task is not just to remove visible dirt, but to neutralize biological contaminants (urine, saliva, fur, dander) at the molecular level. Regular cleaning with household chemicals doesn’t work here — it only masks the odor, while urine enzymes crystallize and activate when humidity rises. In Almaty, where apartments with panoramic windows have high humidity from air conditioners in winter, this effect is particularly pronounced. At profi-clean, we use enzyme-based products from Kiehl and Sodasan, which break down urea into gaseous ammonia and water, rather than just washing it off the surface. Without this chemistry, the smell will return within 2-3 days.

How Pet Fur Differs from Regular Dust

Fur structure: hairs have a scaly layer (cuticle) that clings to fabric fibers and gets embedded in parquet joints — regular dust with smooth particles doesn’t do this. Electrostatic charge: cat and dog fur accumulates static electricity more strongly than household dust, so it sticks to vertical surfaces (curtains, cabinet doors) and isn’t blown away by ventilation. Allergenic potential: pet dander is not the fur itself, but microscopic skin particles that settle on the hairs; they are 5-10 times smaller than regular dust (5-15 microns vs. 50-100 microns) and pass through standard vacuum cleaner filters. Breed differences: short-haired breeds (Corgis, Dachshunds) produce coarser, pricklier fur that embeds itself in carpets, while long-haired breeds (Huskies, Persians) produce light, downy fur that can float in the air for hours. Need for HEPA filters: without a HEPA filter class H13-H14, fur and dander are not trapped in the dust container and are re-emitted into the air — this is why, after a regular cleaning session, allergy sufferers start sneezing again within an hour of the cleaner leaving.

Why Urine Odor Isn’t Removed by Regular Chemicals

Animal urine contains urea, uric acid, creatinine, and urochrome — these compounds crystallize upon drying and do not dissolve in water. Regular cleaning agents (soap, vinegar, baking soda) only break down urea into ammonia — this provides a temporary “fresh” effect, but the uric acid remains in crystals and, when humidity rises (e.g., after mopping floors), releases the odor again. Enzyme-based products work differently: protease breaks down the protein bonds of uric acid, lipase breaks down fatty components, and urease converts ammonia into harmless salts. In practice, this means that a urine stain on a sofa, after treatment with enzymes, stops smelling permanently, not just until the next rain. In one of our jobs, after three attempts at self-cleaning with vinegar, the smell returned within a week — after a single treatment with Sodasan, it disappeared completely.

How Surface Preparation Differs

  • Hard floors (laminate, parquet, tile): urine penetrates into grout lines and under laminate — requires treatment with a steam generator at 120°C to open pores, then application of an enzyme solution for 15-20 minutes, followed by vacuum extraction.
  • Upholstered furniture (sofas, armchairs): urine saturation reaches the foam padding — without removing covers and treating the filling from the underside, the smell remains; we use a Karcher SE 4001 extractor that flushes the foam padding completely.
  • Carpets and carpeting: fur is driven into the pile up to a depth of 5 mm — regular dry brushing is ineffective; requires pre-treatment with an enzyme shampoo followed by wet extraction and drying with an industrial fan for 6-8 hours.
  • Walls and wallpaper: animals rub against walls, leaving a greasy residue from sebaceous glands — it’s invisible to the eye but attracts dust and yellows over time; on washable wallpaper, we use a neutral pH solution; on paper wallpaper, dry cleaning with steam.
  • Ventilation and air conditioners: fur and dander settle on split-system filters and are distributed throughout the rooms every time the unit is turned on — we remove and wash the filters separately; without this, the cleaning is pointless.

Mistakes Owners Make When Cleaning Themselves

The first and most common mistake is using chlorine-based products (Domestos, Belizna) to remove urine stains. Chlorine reacts with the ammonia in urine to form chloramine — a toxic gas that irritates the respiratory tract of both animals and humans. The second is soaping the stain: the alkali in soap fixes the uric acid protein, making it insoluble even for enzymes. The third is dry cleaning carpets without pre-moistening: under the influence of static electricity, the wool only gets driven deeper into the pile. The fourth is ignoring baseboards and corners: cats mark precisely there, and the odor absorbs into particleboard (LDSP) or MDF, from where it cannot be removed without sanding the surface. The fifth is washing floors with a large amount of water: excess moisture seeps under the laminate or into parquet joints, creating an ideal environment for mold, which masquerades as a “pet odor.” In my opinion, the main rule is not to try to mask the smell, but to remove its source; otherwise, each subsequent cleaning will only make things worse.

What Contaminations Do Cats and Dogs Leave

Contaminations from pets are divided into four fundamentally different types, and each requires a separate approach: fur and dander, biological fluids (urine, saliva, feces), scent marks, and mechanical damage (scratches, greasy areas). The mistake most owners make is trying to clean everything with one product, which only fixes the contamination into the fibers.

Fur and Undercoat: Invisible Pollen for Allergy Sufferers

Cat and dog fur is not only the visible clumps on the sofa but also microscopic undercoat hairs that penetrate deep into upholstery, carpeting, and even the ventilation system. In short-haired breeds (British Shorthairs, Dachshunds), the guard hair is stiff and prickly — it embeds itself in textiles and cannot be removed by a regular vacuum cleaner. In long-haired breeds (Maine Coons, Huskies), the undercoat is soft and downy — it becomes electrified, sticks to plastic and walls, and during dry cleaning, it rises into the air and settles at a height of 1–1.5 meters (a child’s breathing level). In our practice at sites in the Medeu district of Almaty, where the air is already drier due to the proximity of the mountains, fur stays on curtains 2–3 times longer than in apartments with humidifiers — before cleaning, we recommend moistening the air with a household humidifier so that the hairs settle on the floor rather than flying around.

Urine and Its Crystalline Trail

Cat and dog urine is not just water with urea: after drying, urea breaks down into ammonia and thiols (sulfur compounds), and urate crystals absorb into porous surfaces — parquet, OSB boards, concrete floor screed. Cat urine is more concentrated than dog urine (up to 2.2 g/l of urea vs. 1.5 g/l) and contains feline kallikrein — an enzyme that “glues” the odor to protein fibers. If the spill is not treated with an enzyme cleaner within the first 2–3 hours, the crystals grow into the wood structure to a depth of up to 5 mm, and they can only be removed by sanding or replacing the plank. On our visits to homes with laminate from “Leroy Merlin Almaty,” urate stains are often found under baseboards — owners don’t see them for years, but the smell returns every time after rain or mopping the floors with water.

Saliva and Greasy Areas at Muzzle Height

Dogs leave saliva at a height of 40–70 cm from the floor — windowsills, door frames, lower parts of walls, sofa armrests. Saliva contains amylase and lysozyme, which upon drying form a sticky film — dust immediately settles on it, and after 2–3 weeks, a greasy coating forms that cannot be washed off with soapy water. In brachycephalic breeds (Pugs, Bulldogs), salivation is 2–3 times higher, and the coating on hallway walls can turn yellow within a week. Cats, on the other hand, mark objects with saliva at the height of their chin — corners of upholstered furniture, boxes, bags — and the pheromones in the saliva remain on the surface for up to 6 months, prompting the pet to mark the same spot again. In one order at the “Nurly Tau” residential complex, the resident complained that the cat constantly peed on the sofa — we treated not only the stain but also the saliva marks on the armrests with an enzyme spray, and the habit stopped within a week.

Claws, Scratches, and Mechanical Damage

Cats sharpen their claws on vertical surfaces — sofas, armchairs, carpets — leaving not only scratches but also micro-particles of the dead horny layer, which mix with dust and become embedded in the fabric weave. On velour and microfiber, snags from claws are not immediately visible, but after dry cleaning, the pile lifts, and the damage becomes noticeable. Large breed dogs (German Shepherds, Labradors) scratch the floor with their claws, leaving longitudinal grooves up to 0.3 mm deep on laminate and parquet — dirt accumulates in these grooves, and after wet cleaning, water remains in the scratches, causing the coating to swell. We recommend that owners in the Auezov district of Almaty (where older housing stock has wooden floors) lay cork runners in areas of high dog traffic — cork absorbs the impact of claws and prevents deep grooves from forming. When dry cleaning carpets in such areas, we use a hot water extractor at 90 °C to wash dirt out of micro-cracks.

Why Regular Products Can’t Handle Urine Odor

Animal urine is not just a liquid, but a complex biochemical cocktail that regular household chemicals don’t break down — they only mask it. Let’s break down why standard approaches fail and what mistakes owners make.

Uric Acid Crystals

Uric acid is the main enemy of cleanliness. In dry urine, it forms insoluble urate crystals that do not dissolve in water. Regular cleaning agents (soap, powder, floor cleaner) only wash away the liquid part, leaving the crystals in the pores of wood, concrete, and fabric. When humidity rises (after mopping the floor, rain from an open window), the crystals reactivate and release an ammonia smell. In Almaty, with its frequent precipitation and humidity fluctuations, this is especially noticeable — the odor “wakes up” days after cleaning. Before treatment, always check the area with a UV flashlight: the crystals glow yellow-green, even if the stain is invisible to the naked eye.

Reaction with Chlorine-Based Products

Chlorine bleach and products containing bleach worsen the problem. Ammonia from urine reacts with chlorine, forming toxic chloramine gas — it is dangerous to breathe and intensifies the sharp odor. In enclosed Almaty apartments (especially in panel houses with poor ventilation, like in the “Samal” or “Tastak” microdistricts), this creates a real risk for asthmatics and children. Never mix chlorine-based compounds with vinegar or ammonia — this produces chlorine gas, which causes chemical burns to mucous membranes.

Alkaline Environment and pH Neutralization

Urine has a pH of 5–7 (acidic or neutral), while most household cleaning products are alkaline (pH 9–11). When alkali comes into contact with urea, gaseous ammonia is released — that very “cat odor.” Instead of neutralizing, you get a chemical amplification of the smell. Professional enzyme-based products work at a pH of 6–8 — this is the range where destructive bacteria are active. Almaty tap water in some areas (e.g., Alatausky) has increased hardness, which shifts the pH even further. Before treatment, check the surface pH with a test strip — if it’s above 8, first acidify the area with a weak citric acid solution.

Depth of Penetration into Porous Surfaces

Urine does not just soak into the top layer; it penetrates 3–5 mm deep into wood, concrete, and drywall. Regular sponges and cloths reach a maximum of 0.5 mm. In Almaty apartments with concrete screeds and oak or ash parquet (typical for new developments like “Nurly Tau” and “Grand Alatau”), urine penetrates the joints between boards and the concrete beneath the flooring. Standard cleaning simply wets the surface, while the odor remains inside. On parquet, after treatment, be sure to cover the area with plastic wrap for 2–3 hours — the enzyme composition needs to work in a closed volume, otherwise it will dry out before it destroys the crystals.

The Mistake with Essential Oils and Air Fresheners

Aromatic candles, sprays, and oils don’t remove the odor — they mask it. After 2–3 hours, the oil evaporates, and the “cat odor” returns, now mixed with a hint of lavender or citrus — this combination is perceived as even sharper. In Almaty, due to the dry air (humidity 30–40% in winter), air fresheners evaporate faster than in coastal cities. For neutralization, use only enzyme or oxygen-based cleaners — they break down the odor molecule rather than just covering it up.

Biofilm and Bacterial Layering

Urine is an ideal breeding ground for bacteria. An old stain develops a biofilm — a protective layer of polysaccharides that is resistant to antibacterial agents. Regular sprays kill bacteria on the surface but do not destroy the film, and within a week the colony recovers. In Almaty’s climate, with sharp temperature fluctuations (from +35°C in summer to −15°C in winter), apartments with central heating create a greenhouse effect — bacteria multiply 2–3 times faster. If the stain is old (more than 2 weeks), mechanical treatment with a stiff-bristled brush is needed before applying enzymes — the biofilm must be physically destroyed.

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How to Prepare Your Apartment for the Cleaners’ Arrival

To ensure the cleaning goes quickly and without surprises, just 10–15 minutes of preparation is enough. We’ve put together a checklist that eliminates contentious issues and protects your property.

What to Remove from the Floor and Open Surfaces

  • Small items: remove toys, shoes, wires, and rugs from the floor so cleaners don’t trip or damage items with the vacuum or mop.
  • Fragile items: put vases, figurines, and photo frames from open shelves into a cabinet — even careful cleaning creates vibrations, and an unsecured item could fall.
  • Documents and electronics: laptops, tablets, passports — anything that fears moisture or accidental impact — move to a closed drawer.
  • Kitchen dishes: clear all dishes from the countertop except those to be washed — profi-clean cleaners wash and disinfect surfaces, and an unsecured cup could break.
  • Pet accessories: bowls, beds, scratching posts — remove from the floor so they don’t interfere with treatment; after cleaning, we’ll return them to clean spots.

How to Prepare Closets and Wardrobes

  • Lower shelves and floor: move shoes and boxes away from the walls so cleaners can vacuum baseboards and corners — that’s where pet hair accumulates, invisible to the eye.
  • Upper mezzanines: remove seasonal items if they hang down and block access to the ceiling — we treat cornices and top shelves for dust.
  • Mirrors and glass doors: wipe them with a damp cloth before arrival if there are fingerprints or grease — professional dry-cleaning products can leave streaks on regular glass if there was a layer of grease on it.

How to Prepare Upholstered Furniture and Carpets

  • Remove decorative pillows and throws: stack them in one corner or put them in a closet — this provides access to all areas of the sofa for enzyme treatment against urine.
  • Clear carpets of furniture: if possible, move chairs and coffee tables off the carpet — this way we can steam treat and vacuum the entire area without missing spots.
  • Check pockets and crevices: take out remotes, chargers, and coins from the sofa — cleaners flush all seams with a steam cleaner, and a small item could clog the nozzle or damage the attachment.

How to Prepare the Bathroom and Kitchen

  • Remove personal hygiene items: toothbrushes, razors, cosmetics from the sink — professional disinfectants (Kiehl, Sodasan) are safe for skin, but accidental contact with a toothbrush is unpleasant.
  • Clear the kitchen sink: remove dirty dishes and sponges — we clean the sink and trap with soda and vinegar, and foreign objects slow down the process.
  • Provide access to ventilation: remove removable filters from the range hood and ventilation grilles — we clean them with steam, and if they are clogged with grease, we wash them separately in the dishwasher.

What to Do with Pets During Cleaning

  • Isolate your pet in a separate room: cats and dogs are afraid of loud vacuum and steam cleaner noises — stress can trigger unwanted behavior (marking, scratching doors).
  • Move bowls and litter box to a “safe” zone: place them where cleaning won’t occur so your pet can eat and drink calmly.
  • Inform cleaners about your pet’s temperament: if the dog is aggressive or the cat hides in hard-to-reach places, mention this when ordering — we use pheromone sprays to reduce animal anxiety during cleaning.

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Tips for Maintaining Cleanliness Between Cleanings

Even after a deep cleaning by profi-clean, an apartment can fill up with pet hair and odors again in just a couple of days. Here’s how to extend the effect without daily floor washing and harsh chemicals.

Daily Surface Care

We recommend two simple tools that work on any surface, from laminate to carpet. The first is a rubber window squeegee: it’s great for gathering pet hair from sofas and armchairs in 2-3 minutes. The second is a microfiber cloth with a spray bottle: dampen the cloth with water and a drop of hypoallergenic cleaner (like Kiehl or Sodasan) and wipe down windowsills, countertops, and baseboards. On Almaty dust, this removes 80% of settled hair in one pass. Damp mopping every other day noticeably reduces the concentration of allergens in the air, especially during the heating season when radiators stir up dust from the floor.

How to Deal with Urine Odor Before the Cleaners Arrive

If your pet has an accident outside the litter box or on the carpet, don’t use bleach or vinegar — they lock in the odor at a molecular level. Instead, blot the fresh stain with paper towels (don’t rub, to avoid pushing the urine deeper), then cover it with a thick layer of baking soda for 20-30 minutes. The baking soda absorbs remaining liquid and partially neutralizes the ammonia. After that, vacuum up the baking soda with a HEPA-filter vacuum — this prevents microscopic odor particles from spreading back into the room. This method only works on fresh stains (up to 2-3 hours old); older stains require an enzymatic cleaner, which we use during professional treatment.

Organizing Pet Zones

To prevent hair from accumulating throughout the apartment, designate one or two rest areas for your pet with easily cleanable beds. In Almaty, where apartments often have carpet in the living room, it’s better to place the bed in the kitchen or hallway with tile flooring — hair can be swept up from there with a broom in a minute. On carpet, hair gets embedded in the fibers and can only be removed with a powerful vacuum with a turbo brush. Another tip: put a fleece blanket on the sofa — hair is immediately visible on it and can be easily shaken off on the balcony, unlike velvet upholstery where fibers get stuck between the threads.

Ventilation and Humidity

Dry air in Almaty apartments during winter (humidity 20-30% compared to the norm of 40-60%) increases static electricity, which attracts hair and dust to surfaces. Regularly air out rooms for 5-7 minutes three times a day — this reduces the concentration of volatile organic compounds from urine and saliva. If you have a humidifier, keep it in the room where your pet spends the most time: at 50% humidity, hair floats in the air less and settles on the floor, where it’s easier to collect with a vacuum or broom.

What Not to Do Between Professional Cleanings

The most common mistake is using air fresheners and deodorizers to mask urine odor. They only mix with the ammonia, creating an even more stubborn “cocktail” that is harder to remove later. The second mistake is mopping floors with too much water: poured laminate swells, moisture with urine gets trapped in the cracks, and after a month, a musty smell appears. The third is vacuuming without a HEPA filter: a regular bag lets microscopic particles of dander and allergens back into the air. If your vacuum doesn’t have a HEPA filter, it’s better to sweep with a damp broom or use a microfiber mop — this way you don’t stir dust into the air.

When It’s Time to Call the Professionals

If you notice that the urine smell returns 2-3 days after your own cleaning, or hair continues to accumulate on furniture even after daily care, it means the contaminants have penetrated the sofa filling or under the carpet. In such cases, regular household chemicals are powerless. At profi-clean, we use hot water extraction cleaning with enzymatic cleaners that penetrate up to 5 cm deep into upholstery and carpet, breaking down urine molecules at the polymer level. One visit every 2-3 months is enough to keep your apartment in near-perfect condition without daily effort. “`

Reviews

Reviews about cleaning after animals

4.7 based on 24 reviews about the service
  • 2GIS4.9 · 412
  • Google4.8 · 196
  • Instagram5.0 · 126
AigerimBostandyk district · October 2, 2026
★★★★★
apartment after cats

We ordered cleaning after pets — we have three cats, smell and hair everywhere. The guys cleaned sofas, carpets, removed hair from all corners. The air became fresh, as if we moved.

profi-clean Company Response

Thank you, Aigerim! Glad we handled the cat legacy. Contact us again.

MaratMedeu district · March 22, 2025
★★★★★
private house after dogs

I have two German shepherds, the house smelled like dog. The cleaning was super: they washed floors, walls, treated sofas. Now the house smells fresh, not like dog.

DaniyarAlmaly district · February 27, 2025
★★★★☆
apartment after parrot

I ordered cleaning after pets because of a parrot — feathers and food everywhere. They cleaned well, but missed one corner. Overall satisfied, will order again.

profi-clean Company Response

Daniyar, sorry for the oversight! Next time we'll pay more attention and check thoroughly. Thanks for the feedback.

ZhannaAuezov district · October 19, 2023
★★★★★
two-level apartment after ferrets

Ferrets are real hooligans, the smell is specific. profi-clean washed walls, carpets, furniture. No smell, it's easier to maintain cleanliness.

YerlanTurksib district · October 19, 2025
★★★★★
office after service dog

We keep a service dog in the office, need regular cleaning after animals. profi-clean arrived quickly, cleaned the carpet and chairs. Colleagues are happy, allergy sufferers stopped sneezing.

profi-clean Company Response

Yerlan, glad to help! We'll keep the office clean.

AsselNauryzbai district · October 7, 2024
★★★★★
apartment after kittens

Kittens are cute, but they leave lots of surprises. Deep cleaning: sofas, mattresses, even curtains. Now no stains or smell. I recommend!

KuanyshZhetysu district · August 1, 2026
★★★☆☆
apartment after hamsters

Ordered cleaning after animals — hamsters, cages, sawdust. They cleaned decently, but missed dust on cabinets. Had to finish myself. Price is high for such result.

profi-clean Company Response

Kuanysh, we apologize. We promise to check all surfaces next time. Thanks for your honesty.

DinaraAlatau district · April 14, 2025
★★★★★
townhouse after cats and dog

We have a cat and a dog, fur and dirt everywhere. profi-clean washed all floors, walls, stairs. Even removed smell from carpets. Very high quality.

TimurBostandyk district · March 23, 2024
★★★★★
apartment after owner's smoking

I don't smoke myself, but guests left a smell. Decided to try cleaning after animals — thought it would help with smell too. And indeed, it smells fresh, like no one smoked. Thanks!

profi-clean Company Response

Timur, glad we helped! Our products handle tobacco smell too.

GulnaraMedeu district · November 21, 2026
★★★★★
apartment after rabbit

My daughter's rabbit, but hay and smell everywhere. Cleaning 5+: washed floors, cleaned carpets. Now the room is pleasant to be in.

AlexeyAlmaly district · August 4, 2023
★★★★★
apartment after several dogs

Two Labradors — fur, drool, dirt. Ordered cleaning after animals. Worked 4 hours, cleaned everything. Sofas like new. Will order once a month.

profi-clean Company Response

Alexey, great! Glad to be your regular customers.

OlgaAuezov district · August 11, 2024
★★★★☆
apartment after parrot and cat

Parrot and cat — constant mess. Cleaned well, but couldn't fully remove smell from old sofa. Otherwise clean.

profi-clean Company Response

Olga, thanks for the review. For old sofas we recommend separate dry cleaning. Contact us!

AizhanTurksib district · August 19, 2025
★★★★★
apartment after puppy

Puppy made puddles on carpets. Urgently needed cleaning after animals. profi-clean arrived in an hour, removed stains and smell. Carpets like new. Thank you so much!

NurlanNauryzbai district · May 16, 2025
★★★★★
house after cats

Three cats, the house smelled. After cleaning — no smell, no fur. Even neighbors noticed the freshness. I will recommend.

profi-clean Company Response

Nurlan, nice to hear! See you next time.

SvetlanaZhetysu district · December 25, 2026
★★★★★
apartment after dog (allergy)

My son is allergic to dogs, so we decided to order cleaning after pets. They removed fur, dust, and treated with anti-allergenic agent. My son stopped sneezing. A miracle!

profi-clean Company Response

Svetlana, health is most important! Glad we helped.

BakhytAlatau district · January 18, 2025
★★★★☆
apartment after ferret

Ferret is a stinker, but cleaning helped. The only thing — a faint smell remained in one room. Overall okay, but could have been better.

profi-clean Company Response

Bakhyt, thank you for the feedback. Next time we'll pay more attention to airing out.

KamilaBostandyk district · September 6, 2025
★★★★★
apartment after cats and dogs

We run an animal shelter and regularly order cleaning after pets. profi-clean is the best: they wash, disinfect, and remove odor. The animals also feel more comfortable.

RuslanMedeu district · April 1, 2026
★★★★★
office after dog

There's a guard dog in the office. Cleaning removed fur from carpet and furniture. It became pleasant to work. Thank you!

AliyaAlmaly district · September 13, 2024
★★★★★
apartment after kittens (litter)

The cat gave birth, milk and smell everywhere. We ordered cleaning after pets — they washed floors, walls, carpets. Now it's clean, and the kittens are healthy.

profi-clean Company Response

Aliya, congratulations on the new arrivals! Glad to help.

MaximAuezov district · February 23, 2026
★★★★☆
apartment after parrot

The parrot scattered food, husks everywhere. They cleaned well, but not completely — a couple of spots under furniture remained. Overall satisfied.

profi-clean Company Response

Maxim, sorry. We'll be more thorough. We'll give a discount on your next order.

GaukharTurksib district · March 18, 2025
★★★★★
house after dogs (puppies)

Four puppies is chaos. profi-clean did cleaning after pets: washed floors, carpets, sofas. No smell, even neighbors were surprised. Very grateful!

YelenaNauryzbai district · January 22, 2024
★★★★★
apartment after cat (marks)

The cat marked corners, the smell was terrible. After treatment — no trace. Walls, floor, baseboards — everything clean. Thank you to the masters!

SerikZhetysu district · January 5, 2024
★★★★★
apartment after hamsters

My daughter keeps hamsters, the cage stinks. We did a post-pet cleaning — vacuumed, washed floors, treated the cage. Now the room is fresh.

profi-clean Company Response

Serik, glad your daughter is happy! Contact us.

NazgulAlatau district · September 3, 2026
★★★★☆
apartment after a dog (shedding)

Husky shedding — fur everywhere. The cleaning was good, but there was still fur on clothes. Maybe needed another pass. Overall clean.

profi-clean Company Response

Nazgul, thank you. For heavy shedding, we recommend intensive cleaning. We'll take note for next time.

FAQ

Frequently asked questions about cleaning after animals

How long does cleaning after pets take?

On average, cleaning a one-bedroom apartment takes 2-3 hours. The time depends on the area, level of dirt, and number of pets. The exact time is confirmed by the master during inspection.

How to order cleaning after pets in Almaty?

Leave a request on the website or call us. We will agree on a convenient time, the master will come for an inspection and start cleaning. Payment by cash, Kaspi, or Halyk.

Are the products safe for pets?

Yes, all products are certified and non-toxic. We use enzyme preparations Urine-Off, safe for cats, dogs, and other pets. No harmful fumes remain after cleaning.

How to prepare the apartment for cleaning after pets?

Remove personal items from the floor and furniture, close the windows. It is advisable to isolate pets in another room or temporarily take them out. We can work in their presence, but it may slow down the process.

What guarantees that the smell won't return?

We guarantee no smell for 7 days. If the smell reappears, we will re-treat for free. We use enzymes that completely break down organic matter.

Do you clean after puppies and kittens?

Yes, we work with any animals: from kittens to large dogs. We take into account age and breed characteristics when choosing products and methods.

Can I clean just one room?

Yes, we offer cleaning of individual rooms. Minimum cost is according to individual tariff. Master's visit is free when ordering at individual tariff.

Are there discounts for regular cleaning?

Yes, we offer a 10% discount for monthly cleaning. There are also promotions for regular customers.

How do you remove pet hair from upholstered furniture?

First, we collect hair with a rubber scraper, then vacuum with a HEPA filter. After that, we perform extraction cleaning with a Karcher extractor, which washes hair out from the depth of the fabric.

What is included in basic cleaning after pets?

Basic cleaning includes: dry cleaning of hair, enzyme treatment of stains, wet cleaning of floors and walls, cleaning of upholstered furniture (up to 2 items), deodorization. Additional services are paid separately.

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