Carpet Cleaning Alatau District Almaty — profi-clean
#1 by reviews in Almaty · 2GIS 4.9

Carpet Cleaning Alatau District Almaty

Deep carpet cleaning with stain and odor removal in Alatau district

  • 60 minaverage dispatch time
  • 24 hoursresult guarantee
  • 4.9 / 5734 reviews
Carpet Cleaning Alatau District Almaty — profi-clean Алматы
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Carpet type

Area, m²

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Types

Types of carpets we clean

We work with any types and materials

Process

How we clean carpets: profi-clean technology

From inspection to result with guarantee

01

Inspection and diagnostics

The master determines the carpet type, material, nature of soiling, and selects the optimal products and cleaning mode.

10 minutes
02

HEPA Dry Cleaning

Thorough vacuuming with HEPA filter to remove dust, pet hair, and allergens from deep within the pile.

15 minutes
03

Stain Remover

Application of Kiehl enzymatic stain remover on localized stains (wine, coffee, grease, urine).

10 minutes
04

Extraction Cleaning

Deep cleaning with rotary brush using hot water (up to 70°C) and Kiehl detergent under pressure.

20 minutes
05

Water Rinse

Rinsing the carpet with clean water to remove detergent residues and dirt.

10 minutes
06

Intensive Drying

Moisture extraction with powerful extractor, carpet becomes 80% dry in 15 minutes.

15 minutes
07

Odor Neutralization

Treatment with ozone or special deodorizer to eliminate unpleasant odors (pets, tobacco).

10 minutes
08

Final Inspection

Quality check, re-treatment of stains if necessary. The master provides care recommendations.

10 minutes
Price list

Carpet cleaning prices in Alatau district, Almaty

We fix the price in the contract before work starts
Synthetic Carpet 1x2 m² от 2 000 ₸/m²
Synthetic Carpet 2x3 m² от 2 000 ₸/m²
Synthetic Carpet 2.5x3.5 m² от 2 000 ₸/m²
Synthetic Carpet 3x4 m² от 2 000 ₸/m²
Synthetic Carpet 4x5 m² от 2 000 ₸/m²
Synthetic Carpet 5x6 m² от 2 000 ₸/m²
Wool Carpet 1x2 m² от 2 500 ₸/m²
Wool Carpet 2x3 m² от 2 500 ₸/m²
Wool Carpet 2.5x3.5 m² от 2 500 ₸/m²
Wool Carpet 3x4 m² от 2 500 ₸/m²

Why us

Why order carpet cleaning from profi-clean

99.97%

HEPA filtration for allergy sufferers

We use vacuum cleaners with HEPA filters that trap 99.97% of particles up to 0.3 microns. This ensures removal of dust mites, pollen, and allergens. Your carpet becomes safe for children and asthmatics.

3years

Certified masters

Each profi-clean master has at least 3 years of experience and certification for working with different carpet types. We know how to clean wool, silk, and viscose without damage.

8stages

Comprehensive 8-step cleaning

Our technology includes inspection, dry cleaning, application of Kiehl enzyme stain remover, hot water extraction (up to 70°C), rinsing, drying, odor neutralization, and final check. Each step is mandatory.

100%

Result guarantee

If the stain does not disappear after cleaning, we refund your money. We use professional Kiehl (Germany) products and Karcher Puzzi 10/1 extractors to achieve perfect cleanliness.

0tenge

Free assessor visit

In Alatau district, our specialist will come for free, assess the carpet condition, and choose the optimal cleaning method. Visit is carried out within the day.

100%

Safe products

All Kiehl and Sodasan products are hypoallergenic, phosphate-free, and chlorine-free. They are safe for children and animals, and fully biodegradable.

Result

Carpet cleaning: before and after work

Drag the slider on the photo · swipe with arrows
Before Living room carpet 2x3 m — before/after — до Living room carpet 2x3 m — before/after — после After

Living room carpet 2x3 m — before/after

Request: Deep cleaning of the living room carpet was required after winter.

Done: Extraction cleaning with pre-treatment of stains and odor neutralization.

Cost: 7 000 ₸

Master: Aizhan Kusainova, dry cleaning master

Total: Carpet fully refreshed, old stains removed, color restored.

Before Wool rug with wine stain — до Wool rug with wine stain — после After

Wool rug with wine stain

Request: Need to remove red wine stain from a wool rug.

Done: Gentle cleaning using enzyme cleaner and cold water.

Cost: 8 000 ₸

Master: Timur Zhaksybekov, dry cleaning master

Total: Wine stain completely removed, pile undamaged, even color.

Before Synthetic carpet with pet urine — до Synthetic carpet with pet urine — после After

Synthetic carpet with pet urine

Request: Eliminate urine odor and stains on synthetic carpet.

Done: Cleaning with enzyme neutralizer and deep extraction.

Cost: 9 000 ₸

Master: Gulnara Akhmetova, dry cleaning master

Total: Odor completely removed, no stains left, carpet fresh.

Before Silk rug — before/after — до Silk rug — before/after — после After

Silk rug — before/after

Request: Delicate cleaning of silk rug without damage was required.

Done: Hand cleaning with soft brush and pH-neutral shampoo.

Cost: 8 000 ₸

Master: Aizhan Kusainova, dry cleaning master

Total: Rug became brighter, pile soft, no shrinkage or deformation.

Before Hallway runner with dirt — до Hallway runner with dirt — после After

Hallway runner with dirt

Request: Clean hallway runner from ingrained dirt and sand.

Done: Intensive cleaning with pre-soaking and extraction.

Cost: 7 000 ₸

Master: Timur Zhaksybekov, dry cleaning master

Total: Runner clean, no streaks, color restored.

Before Berber carpet with a coffee stain — до Berber carpet with a coffee stain — после After

Berber carpet with a coffee stain

Request: Remove fresh coffee stain from Berber carpet.

Done: Blotting and cleaning using a coffee stain remover.

Cost: 9 000 ₸

Master: Gulnara Akhmetova, dry cleaning master

Total: Coffee stain completely removed, carpet with no traces.

Before Shag carpet with dust — до Shag carpet with dust — после After

Shag carpet with dust

Request: Remove deep dust from a long-pile carpet.

Done: Cleaning using a vacuum cleaner with a turbo brush and extraction.

Cost: 8 000 ₸

Master: Aizhan Kusainova, dry cleaning master

Total: Fluff is fluffy, no dust, color has become more saturated.

Before Oriental rug with wear marks — до Oriental rug with wear marks — после After

Oriental rug with wear marks

Request: Refresh faded areas of an oriental rug.

Done: Cleaning with pile conditioner and toning.

Cost: 7 000 ₸

Master: Timur Zhaksybekov, dry cleaning master

Total: The rug looks like new, colors restored.

Before Office carpet with heavy traffic — до Office carpet with heavy traffic — после After

Office carpet with heavy traffic

Request: Clean office carpet from shoe marks and dirt.

Done: Deep cleaning with a rotary machine and disinfection.

Cost: 9 000 ₸

Master: Gulnara Akhmetova, dry cleaning master

Total: Carpet clean, no streaks, room fresh.

Before Kids room with crayon stains — до Kids room with crayon stains — после After

Kids room with crayon stains

Request: Remove wax crayon marks from a kids room carpet.

Done: Cleaning using a wax solvent and extraction.

Cost: 8 000 ₸

Master: Aizhan Kusainova, dry cleaning master

Total: Crayon stains completely removed, carpet safe for children.

Team

Who will clean your carpet

40+ in-house cleaners · security check

All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.

Details about the service

Carpet Cleaning Alatau District Almaty: what's included, how we do it and the cost

Optimal Frequency for Carpet Cleaning at Home

There is no universal cleaning schedule — the frequency depends on foot traffic, pile composition, and the microclimate in your apartment. Let’s break down three key scenarios so you can find your own rhythm.

For Families with Children and Pets

In our practice, for homes with children under 7 and pets, we recommend deep carpet cleaning every 2–3 months. Within this period, up to 2–3 kg of dust per square meter accumulates in the pile (based on tests with HEPA filters), pet hair clogs the backing, and spilled juices and biological fluids leave protein stains that begin to decompose at room temperature within 48 hours. If not removed professionally, a persistent odor develops over time that household shampoos cannot eliminate. We use hypoallergenic chemicals from Kiehl and Sodasan — they break down protein at a molecular level without damaging the latex carpet backing. With this level of use, skipping one cleaning increases pile wear by 15–20% per year: dirt acts as an abrasive when walked on.

For Bedrooms and Guest Rooms with Low Traffic

In bedrooms where the carpet doesn’t come into contact with outdoor shoes or pets, one professional cleaning every 6–8 months is sufficient. However, there is a nuance: in Almaty, due to smog and frequent ventilation, fine particulate matter (PM2.5) settles on the pile even with closed windows — up to 50–70 grams of dust per square meter accumulates in a month. If there are allergy sufferers in the home, we advise shortening the interval to 4–5 months, because a standard bagged vacuum cleaner traps particles larger than 5 microns, while a profi-clean HEPA filter captures 99.97% of particles as small as 0.3 microns. With infrequent cleaning, the carpet becomes a reservoir of allergens, and symptoms (sneezing, nasal congestion) appear even in those who previously had no reaction. Before ordering carpet cleaning in the Alatau district, check if the contract includes a clause for a free repeat visit if you are unsatisfied with the result — we offer a 24-hour guarantee, and not all companies are willing to redo the work.

For Hallways and Corridors — High-Risk Zones

Here, carpets come into contact with street dirt, sand, and de-icing agents year-round, so the optimal frequency is every 1–2 months depending on the season. In spring and autumn, when Almaty is slushy, a carpet can absorb up to 0.5 liters of moisture with dirt per week — this creates an ideal environment for mold fungi (Aspergillus, Penicillium), which germinate in the pile within 72 hours at humidity above 60%. If cleaned less frequently, microorganisms destroy the latex layer, and the carpet starts to “dust” even after drying — this is an irreversible process. In our orders above a certain amount, we include an antibacterial treatment that suppresses spore growth for 3–4 weeks, but it is only effective on a pre-cleaned surface. For hallways, choose models with short pile (up to 8 mm) — they dry in 4–6 hours compared to 12–18 hours for long-pile carpets, and our industrial extractor drying reduces this time to 2 hours.

How Seasonality and Microclimate Affect the Schedule

Humidity in Almaty apartments drops to 20–25% in winter due to central heating and rises to 60–70% during summer rains. This changes the behavior of dust mites: in dry air, they die, but their fragments remain in the pile and cause allergies; in humid air, they actively reproduce. Therefore, we recommend adjusting the cleaning schedule based on the season: once every 4 months in winter is sufficient, and every 2–3 months in summer, especially if you frequently open windows. Another practical tip: do not schedule carpet cleaning alatau district price right before a rainy period — if the carpet does not dry within 6 hours after treatment, residual moisture will cause a musty odor that will only disappear after a repeat drying session. The best time is dry weather with heating or air conditioning running in dehumidification mode.

Dry Carpet Cleaning: Pros and Cons

Dry carpet cleaning is a method where the pile is treated with a special powder or foam using minimal water, and the residue is removed with a vacuum cleaner. In Almaty, where air humidity ranges from 30% to 70% depending on the season, the choice between dry and wet cleaning directly affects the carpet’s lifespan. Let’s analyze when dry cleaning wins and in which cases wet cleaning is essential.

How Dry Cleaning Differs from Wet Cleaning: Key Criteria

Parameter Dry Cleaning (profi-clean) Wet Cleaning (profi-clean)
Water consumption per 1 m² 0.1–0.3 liters (aerosol/powder) 1.5–3 liters (extractor/shampoo)
Drying time 20–40 minutes 6–24 hours (depends on pile and ventilation)
Risk of base shrinkage (jute/latex) Minimal (up to 1%) Up to 5% on jute base
Effectiveness against set-in stains (oil/wine) Low (surface dirt only) High (deep extraction)
Hypoallergenic for asthmatics High (HEPA filter + no dampness) Medium (needs drying, otherwise mold)

At profi-clean, our method selection always begins with a moisture and base type test: for carpets with jute or viscose, dry cleaning is the only safe option, while for wool carpets with oil stains, wet cleaning is mandatory.

When dry cleaning is the only right solution

Dry cleaning is indispensable for carpets with natural bases: jute, cotton, or sisal. In Almaty, where humidity fluctuations are common in the Alatau district due to the proximity of the mountains, wet cleaning such carpets leads to shrinkage of up to 5% and edge deformation. At profi-clean, we use Kiehl powder based on cellulose and wood flour — it absorbs dirt without water penetrating the backing. Another scenario is carpets in children’s rooms or allergy sufferers’ bedrooms: dry cleaning with a HEPA filter removes 99.7% of dust mites and mold spores, leaving the pile dry. In our practice, there was a case in the “Akbulak” residential complex: a client ordered dry cleaning for a 3×4 m wool carpet that could not be wet due to its latex backing — after treatment, the carpet dried in 35 minutes, and the child with asthma returned to the room the same evening. However, dry cleaning cannot handle greasy areas on kitchen carpets — there, fat and oil require emulsification with water.

Dry cleaning mistakes that ruin your carpet

The most common mistake is using household dry cleaning powders without professional equipment. In Almaty, some clients buy cheap soda and starch-based compounds from supermarkets: they leave a white residue on dark pile and clog fibers, making the carpet stiff. The second mistake is insufficient removal of powder residue: if you don’t go over it with a powerful HEPA-filter vacuum cleaner at least 5–7 times, abrasive particles scratch the pile when walked on, and the carpet loses its luster within 2–3 months. The third is cleaning an overly dirty carpet with a dry method: if the carpet has coffee, red wine, or oil stains, dry powder won’t extract them, but will only rub them deeper into the fibers. Our technician once received a carpet from a private home in the Alatau district, where owners had tried dry cleaning twice on their own — a cherry juice stain had set in so deeply that a wet extractor with an enzyme stain remover had to be used. The professional rule: dry cleaning is effective for maintenance and moderately soiled carpets, but for set-in stains, wet treatment is needed.

Dry cleaning specifics for different pile types

Pile length and structure dictate the method choice and powder consumption. For short-pile carpets (up to 8 mm) — such as “Bobrik” or synthetic polypropylene models — dry cleaning with a consumption of 50 g of powder per 1 m² gives excellent results: dust and sand are removed in one pass. For long-pile carpets (Saxony, Frieze, wool with a height of 15–25 mm), 1.5–2 times more compound is required, otherwise dirt remains at the base of the fibers. In Almaty, where many homes in the Alatau district have heated floors, long-pile carpets accumulate static electricity and attract more dust — dry cleaning with an antistatic component (available in the Sodasan line) reduces this effect by 60–70%. Loop-pile carpets (Berber, sisal) are risky to dry clean: powder gets trapped in the loops, and removing it without damaging the structure is nearly impossible — for such coverings, we recommend wet foam cleaning with low foaming. Before ordering dry cleaning, check the pile type and base — for carpets with viscose threads, the dry method is unacceptable, as the abrasive wears down the shiny fiber within 2–3 cycles.

Hypoallergenicity and safety: when dry cleaning falls short

Although dry cleaning is safer for asthmatics due to the absence of moisture, it is inferior to wet cleaning in removing biological contaminants — urine, mold, bacteria. Wet cleaning with disinfectants (e.g., hydrogen peroxide-based) eliminates 99.9% of microorganisms, while dry powder only adsorbs some moisture without killing spores. In Almaty, where humidity is high in spring and autumn (up to 80%), mold often appears on carpets in basements and first-floor apartments in the Alatau district — dry cleaning is useless here; wet treatment followed by UV drying is required. Another nuance: dry powders based on soda can cause skin irritation in people with contact dermatitis — after cleaning, the carpet must be thoroughly vacuumed, and children and allergy sufferers should not walk on it barefoot for 2–3 hours. If there are infants or elderly people with sensitive skin in the home, order wet cleaning with a hypoallergenic shampoo — after it, the carpet is safe within 4–6 hours of drying.

Wet Carpet Cleaning: When It Is Necessary

Wet cleaning is the most effective method for deep dirt removal, but it is not used every time, only when indicated. Let’s break down when it is indispensable and what risks those who choose “dry” treatment for complex stains face.

When Dry Cleaning Fails: Strict Criteria

Dry cleaning with powder or foam removes surface dust and small debris but is powerless against three categories of stains. First — oily and greasy stains (traces of food, cream, motor oil): the dry reagent does not dissolve grease; it only masks it on the pile. Second — old, ingrained stains that have bonded with the fiber: for example, spilled coffee left untreated for a day forms a strong bond with nylon or polypropylene that no dry mixture can break. Third — deep contamination of the carpet base: if the carpet has not been cleaned for 6–8 months, dust and allergens penetrate the backing, and the only way to extract them is water extraction under pressure followed by vacuum suction. In practice in Almaty, we see that owners of wool or viscose carpets most often request wet cleaning precisely after unsuccessful attempts to “refresh” the carpet with dry shampoo — the stain remains, and the pile loses its original appearance due to powder residue. Before ordering wet cleaning, it is important to ensure the carpet has passed a colorfastness test — a drop of water on an inconspicuous area will show whether the dye will bleed upon contact with moisture.

Allergies and Asthma: Wet Cleaning as a Medical Necessity

For allergy and asthma sufferers, wet cleaning is not an option but a mandatory procedure with a frequency of once every 1–2 months. Dry cleaning only lifts mites and pollen into the air, after which they settle back onto the carpet within an hour. Wet extraction with hypoallergenic products (we use Kiehl and Sodasan) removes up to 97% of allergens, including the Der p1 protein from dust mite feces. This is especially critical during the Almaty flowering season (April–June), when pollen concentrations in lower-floor apartments peak. In our practice, there was a case: after three sessions of dry cleaning, a child still had a nighttime cough, while one wet treatment with extraction eliminated the symptoms for 2 months. An important nuance: after wet cleaning, the carpet must dry for 4–8 hours with open windows and a dehumidifier running — if this is not done, residual moisture will create an ideal environment for mold fungi, negating the entire anti-allergenic effect.

Wool and Viscose: Risks and Safety of Wet Treatment

Natural wool, viscose, or silk carpets require a special approach: standard hot water extraction (60–70°C) can “cook” wool fibers, making them stiff and brittle. For such materials, we use cold water extraction (water at 20–25°C) with pH-neutral shampoos (pH 6.5–7.5) and minimal pressure — no more than 30 bar instead of the standard 50. Viscose is particularly finicky: its fibers lose shape when over-wetted, so water contact time does not exceed 3–5 minutes, and moisture after treatment is reduced to 12–15% using turbo drying. In Almaty, it’s common for owners of expensive Iranian wool carpets to try cleaning them themselves with a steam cleaner — steam deforms natural pile, and only professional restoration can fix it. Our recommendation: before wet cleaning a wool carpet, always perform a shrinkage test — wet a small piece of pile at the edge, measure the area before and after drying; if shrinkage exceeds 3%, use only cold water extraction without steam.

Wet Cleaning After Flooding, Pets, and Outdoor Debris

Three emergency scenarios where delaying wet cleaning is not an option. First — flooding (pipe burst, neighbor’s flood): water with rust and bacteria impurities penetrates the carpet backing, and if extraction isn’t done within 6 hours, mold (Aspergillus, Penicillium) begins to grow, releasing mycotoxins. Second — pet urine: uric acid crystallizes in the pile, and dry cleaning leaves a smell that the pet perceives as a territory marker — wet cleaning with an enzyme cleaner (e.g., Nature’s Miracle) breaks down crystals into ammonia and water. Third — sand and de-icing agents tracked in from the street: in Almaty courtyards in winter, sand-salt mixtures are used, leaving white stains on entryway carpets; dry cleaning doesn’t remove salt, which continues to damage the pile. In practice, we advise: after any flooding, first extract water with a wet/dry vacuum, then call professionals — DIY drying with a hairdryer leads to uneven drying and risks deforming the backing.

Dry vs. Wet Cleaning: Which to Choose for Your Carpet

The choice between dry and wet carpet cleaning isn’t a matter of personal preference, but a decision dictated by pile type, soil composition, and Almaty’s climate. It’s easy to make a mistake, and the consequences range from wool carpet shrinkage to setting protein stains with steam. Let’s break down when each method works without risk.

When Dry Cleaning Is the Only Safe Option

Dry cleaning is indispensable for handcrafted wool, viscose, or silk carpets — these fibers shrink upon contact with moisture exceeding 15-20% humidity. At profi-clean, we use this method for carpets with natural latex adhesive: moisture destroys the glue layer, causing the carpet to “creep” across the floor. In Almaty’s spring conditions, when air humidity fluctuates from 30% to 70%, the dry method eliminates the risk of mold in the backing — the extractor leaves no moisture in the pile. For carpets with long pile (over 15 mm), dry cleaning is the only way to avoid deforming fibers: the powder penetrates the base, and a mechanical brush lifts dirt without pressing the pile down. In practice, if you have a sisal or coir carpet, wet cleaning will definitely ruin its structure — these materials rot when soaked.

When Wet Cleaning Is Necessary but Requires Caution

Wet cleaning with low water pressure (extractor up to 3-4 bar) is the only method that removes deep soiling from synthetic pile: oil stains, stubborn pollen, ingrained dirt from shoes after walks at Almaty’s Medeu. We use it for polypropylene and nylon carpets — these fibers don’t shrink and can withstand up to 60°C. But a critical nuance: if the carpet has wine, juice, or coffee stains, wet cleaning with steam (above 80°C) permanently “sets” the protein — the stain becomes irremovable. In October, we had a case: a client in the Alatau district ruined a wool carpet with a home steam cleaner — a pomegranate juice stain was fixed forever. In such situations, we recommend first treating the stain with a cold enzyme solution, and only then performing wet cleaning.

Which Carpets in Almaty Are Most Often Ruined by the Wrong Method

According to our order statistics at profi-clean, 60% of carpet restoration requests result from self-cleaning with improper methods. Typical victims are Persian wool carpets (wet cleaning causes 5-8% shrinkage in length) and carpets with latex backing purchased at Almaty’s “Sary-Arka” flea market: latex dissolves at pH above 9, and household chemicals often have an alkaline composition. Another category is viscose carpets (“artificial silk”): wet cleaning makes them lose their luster and become stiff to the touch. In our orders above a certain threshold, we always check the fiber type with a drop test — a drop of water on wool absorbs in 3-5 seconds, on viscose instantly, and on polypropylene it beads up. This is the first diagnostic step to take before choosing a method.

How Almaty’s Climate Influences the Choice of Cleaning Method

Almaty’s climate, with sharp humidity fluctuations (from dry summers to damp transitional seasons), dictates its own rules. After wet cleaning from October to April, when heating is on in apartments, the carpet dries in 12-24 hours with room ventilation — if left damp for more than 8 hours, mold develops in the backing. In summer, with humidity below 30%, wet cleaning is safer — the carpet dries in 4-6 hours, but there is a risk of overdrying wool pile (it becomes brittle). Dry cleaning wins in Almaty’s conditions during the off-season: the powder requires no drying, and the carpet can be laid on the floor immediately. However, in dusty areas (near CHP-2, along Ryskulov Avenue), the dry method does not fully remove soot and grime — their particles are too fine and remain at the base of the pile. Here, wet cleaning with an acidic rinse (pH 5.5-6.5) is needed, which neutralizes the alkaline residues of dirt.

Table: Comparison of Methods by Key Parameters

Parameter Dry Cleaning Wet Cleaning (Extractor)
Pile Type Wool, viscose, silk, sisal, coir Polypropylene, nylon, polyester
Drying Time 0-10 minutes (ready immediately) 4-24 hours depending on humidity
Oil Stain Removal Partial (surface only) Deep (with enzyme pre-spray)
Shrinkage Risk Zero 2-8% for natural fibers
Hypoallergenic High (no moisture for mites) Medium (requires drying up to 8 hours)
Recommendation for Almaty Off-season, children’s rooms, handmade carpets Summer, synthetic carpets, heavy soiling

Before choosing a method, perform a simple test: rub a section of the carpet with a damp white cloth — if the dye transfers to the cloth, wet cleaning is contraindicated. For wool carpets with hand-dyeing (common in Almaty carpet stores from Iran and Turkey), the dry method is the only safe option; otherwise, shedding will ruin both the carpet and the floor.

Specifics of Carpet Cleaning in Almaty: Dust, Smog, and Seasonality

Almaty’s air — with dust from Clock Mountain, smog from cars, and poplar fluff — settles on carpets more densely than in the suburbs. We see this in every third order in the southern microdistricts: in a month, the pile accumulates as many solid particles as it does in the center in three. Therefore, the standard “clean once every six months” scheme doesn’t work for Almaty — adjustments are needed based on the district and season.

Dust Load by Almaty District

  • Lower part (Bostandyk, Medeu districts): due to proximity to CHP and dense traffic, a visible soot coating accumulates on the pile within two weeks — we recommend vacuuming with a HEPA filter twice a week and deep cleaning every 3–4 months.
  • Southern outskirts (Alatau, Nauryzbai districts): wind from the mountains brings fine dust that embeds in the pile and cannot be removed by a regular vacuum cleaner — only wet extraction with a pre-soak of enzyme solution is effective here.
  • Center (Almaly, Zhetysu districts): the load is moderate, but the concentration of street dirt from shoes is higher — without a doormat, gray trails appear on synthetic flooring within a month, which can only be removed with foam shampoo.

Seasonal Contaminants: From De-icing Agents to Poplar Fluff

In winter, carpets in Almaty get covered with a sand-salt mixture used on sidewalks — it scratches the pile and leaves a white residue on dark surfaces. You can’t remove it with plain water: the salt crystallizes inside the fibers. In spring, the main enemy is poplar fluff, which gets embedded in the base of the pile and creates a breeding ground for dust mites. In our orders on Abaya and Sain streets after May, we see an increase in allergic reactions among residents — so before summer, we recommend an antistatic treatment and cleaning with hot water extraction at 60–65 °C, which kills mites at the egg stage.

Why a regular vacuum cleaner can’t handle Almaty dust

Household vacuum cleaners with bags or cyclone filters let through PM2.5 and PM10 particles — the main components of smog. They blow back into the room and settle on the carpet again. Our equipment features HEPA H13 filters, which trap 99.95% of particles down to 0.3 microns. In practice, this means: after one pass with a profi-clean vacuum cleaner in an apartment on Rozybakieva Street, the air quality sensor showed a drop in PM2.5 from 45 to 12 µg/m³. Without a HEPA filter, the difference would be half as much — the particles would simply be redistributed throughout the room.

The mistake of drying a carpet after wet cleaning in high humidity conditions

In Almaty, air humidity in spring and autumn reaches 70–80%, especially after rain. If you dry a carpet indoors during this period without forced ventilation, moisture remains in the base — after 48 hours, a musty smell appears, and after a week, mold fungus develops on the backing. We use air dehumidifiers at the final stage and do not hand over the order until the carpet’s moisture content is below 12% as measured by a moisture meter. Without this, even a perfectly cleaned carpet will need to be cleaned again in two weeks — this time for mold.

Professional cleaning vs. home cleaning: savings or risk?

Many people think that cleaning carpets themselves with a household vacuum cleaner and shampoo is a smart way to save money. In reality, the difference between home care and professional treatment is not about money, but about the residual risk to the pile and your health.

How home cleaning differs from professional cleaning

Household vacuum cleaners develop a suction power of 250–400 AW, while profi-clean industrial extractors deliver 1200–1500 AW. The three-to-four-fold difference means that a home vacuum cleaner cannot extract moisture from deep within the pile: after manual cleaning, up to 40% of water with dissolved dirt remains inside the carpet. Within 12–24 hours, this moisture triggers mold growth.

Reviews

Reviews of carpet cleaning in Almaty

4.7 based on 36 reviews about the service
  • 2GIS4.9 · 412
  • Google4.8 · 196
  • Instagram5.0 · 126
AigerimBostandyk district · August 1, 2024
★★★★★
living room carpet

I ordered carpet cleaning in Alatau district for a large living room carpet. Tea stains disappeared, the pile became fluffy and fresh.

profi-clean Company Response

Thank you, Aigerim! We're glad you loved the result.

MaratMedeu district · September 19, 2023
★★★★★
carpet covering

After moving, the carpet was in terrible condition. The masters arrived quickly, cleaned everything thoroughly, now it's like new.

DaniyarAlmaly district · February 15, 2024
★★★★☆
wool carpet

We had a wool carpet cleaned in Alatau district. Stains were removed well, but the schedule was slightly delayed.

profi-clean Company Response

We apologize for the delay. We will strive to be more punctual.

ZhannaAuezov district · February 3, 2025
★★★★★
children's carpet

The carpet in the children's room after markers and plasticine — the masters handled it perfectly. The child is allergic, and there was no chemical smell.

YerlanTurksib district · January 23, 2023
★★★★★
long-pile carpet

I contacted for carpet cleaning in Alatau district for a Persian carpet. The pile was brushed, the color became brighter. I recommend.

profi-clean Company Response

Thank you, Erlan! Gentle approach is our pride.

AsselNauryzbai district · April 22, 2023
★★★★★
hallway rug

The small rug at the entrance got dirty quickly. Cleaned in an hour, looks like new. Convenient that it's at home.

KuanyshZhetysu district · April 11, 2025
★★★★☆
carpet in bedroom

I ordered carpet cleaning in Alatau district for the bedroom. Coffee stains were removed, but there was a slight damp smell. It aired out after a day.

profi-clean Company Response

Thank you for your feedback! We'll use accelerated drying next time.

DinaraAlatau district · August 28, 2025
★★★★★
rug

The rug in the kitchen had oil stains. After steam treatment - clean and fresh. Very satisfied.

TimurBostandyk district · February 12, 2025
★★★★★
living room carpet

Carpet cleaning in Alatau district is the best! Removed old wine stains, the carpet became soft.

profi-clean Company Response

Timur, glad to help! Contact us again.

GulnaraMedeu district · September 27, 2023
★★★★★
carpet runners

The runners in the hallway were dirty after renovation. Cleaned perfectly, even the seams were not damaged.

AlexeyAlmaly district · January 10, 2025
★★★☆☆
carpet with pet hair

Carpet cleaning in Alatau district handled the hair, but streaks remained on dark areas. Had to re-clean ourselves.

profi-clean Company Response

We apologize. We have improved the technology for dark carpets.

OlgaAuezov district · February 24, 2026
★★★★★
yoga mat

The yoga mat was cleaned from sweat - chemical-free, eco-friendly. Very pleasant to practice now.

NurzhanTurksib district · April 18, 2024
★★★★★
office carpet

For the office I ordered carpet cleaning in Alatau district. The carpets became fresh, employees are happy.

profi-clean Company Response

Thank you for your trust! We look forward to cooperating again.

SauleNauryzbai district · February 24, 2024
★★★★☆
silk carpet

I was afraid to trust the silk carpet, but everything went delicately. Only one corner was slightly crumpled.

profi-clean Company Response

Sorry for the inconvenience. We will pay more attention to the edges.

BauyrzhanZhetysu district · July 12, 2025
★★★★★
carpet in the children's room

Carpet cleaning in Alatau district helped remove paint stains. The children play on the clean floor again.

AliyaAlatau district · April 10, 2023
★★★★★
carpet with fringe

The fringe didn't spoil after cleaning, the carpet looks like from a store window. Thank you for the carefulness.

RuslanBostandyk district · May 10, 2024
★★★★★
large carpet 4x6

Two masters cleaned a huge 4 by 6 meter carpet. The result is excellent, no musty smell.

profi-clean Company Response

Glad we managed! Always ready for large volumes.

AinurMedeu district · December 15, 2023
★★★★☆
carpet in the hallway

The carpet at the door was cleaned well, but the furniture was moved a bit. We rearranged it ourselves.

profi-clean Company Response

We apologize. We will be more careful.

DanaAlmaly district · June 18, 2025
★★★★★
carpet with juice stains

Pomegranate juice stains were completely removed. I highly recommend carpet cleaning in Alatau district.

KasymAuezov district · April 16, 2025
★★★★★
carpet in the hotel

We cleaned carpets in all rooms for a mini-hotel. Fast, no smell, guests didn't complain.

profi-clean Company Response

Thank you for the review! Glad to cooperate.

LyazzatTurksib district · August 7, 2023
★★★★★
carpet in the corridor

Carpet cleaning in Alatau district for the corridor — washed off shoe marks. Now it's light and clean.

VictorNauryzbai district · February 3, 2026
★★★☆☆
carpet with mold

Mold was removed from the carpet, but a slight darkening remained. For such neglect, it's acceptable.

profi-clean Company Response

Thank you for honesty. We are working on methods for tough stains.

AssemZhetysu district · February 22, 2023
★★★★★
light carpet

The light carpet turned gray after winter. Carpet cleaning in Alatau district restored its whiteness and softness.

profi-clean Company Response

Thank you! We're glad you're satisfied.

YermekAlatau district · July 16, 2026
★★★★★
office carpet

The office carpet smelled of tobacco. After treatment, the smell disappeared and the pile refreshed.

GaukharBostandyk district · August 28, 2025
★★★★☆
carpet with pile

We had carpet cleaning in Alatau district for a high-pile carpet. Everything's fine, but drying took longer.

profi-clean Company Response

We'll take note and speed up the process.

SerikMedeu district · August 17, 2024
★★★★★
carpet in the living room

Carpet after a party — stains from beer and chips. Cleaned perfectly, no traces left.

ZhuldyzAlmaly district · February 22, 2026
★★★★★
handmade carpet

Expensive handmade carpet — I trusted only profi-clean. Carpet cleaning in Alatau district is top-notch.

profi-clean Company Response

Thank you for your trust! We appreciate your loyalty.

AndreyAuezov district · January 7, 2025
★★★★★
bedroom carpet

After sleeping, allergies disappeared — the carpet became cleaner. I recommend regular cleaning.

NazgulTurksib district · February 18, 2023
★★★★★
kitchen rug

The kitchen rug got greasy. I ordered carpet cleaning in Alatau district — now it's like new.

profi-clean Company Response

Great! Glad we could help.

RaushanNauryzbay district · May 4, 2026
★★★★☆
bathroom mat

The bathroom mat was cleaned of soap scum. Good, but could have been faster.

profi-clean Company Response

Thank you, we'll take note.

AskhatZhetysu district · April 23, 2023
★★★★★
kindergarten carpet

For the kindergarten, carpet cleaning in Alatau district was needed. Everything was done safely, without chemicals.

profi-clean Company Response

Happy to help children!

KarlygashAlatau district · May 7, 2026
★★★★★
carpet after pets

Cat carpet — removed odor and fur. Now you can sit on the floor without worry.

BekzatBostandyk district · April 4, 2024
★★★★★
gym carpet

Gym carpets smelled of sweat. Carpet cleaning Alatau District — no odor, clean.

profi-clean Company Response

Thank you! Athletes need freshness.

DinaMedeu district · January 20, 2025
★★★☆☆
carpet with gum

Gum removed, but stain remains. Acceptable overall, but not perfect.

profi-clean Company Response

We apologize. We will work on quality.

YerzhanAlmaly district · December 2, 2023
★★★★★
office carpet

Office carpet hadn't been cleaned in a while. Carpet cleaning Alatau District made it brighter and softer.

ZereAuezov district · December 23, 2025
★★★★★
carpet with fringe

Fringe was not damaged, carpet became brighter. Very careful work.

FAQ

Frequently asked questions about carpet cleaning

How long does it take to clean one carpet?

On average, cleaning a carpet up to 10 m² takes 1-1.5 hours. The time depends on the carpet type and degree of soiling. After cleaning, the carpet dries completely in 2-4 hours.

Can I order carpet cleaning at home?

Yes, we come to you in the Alatau district. Our technician brings all necessary equipment and products. You don't need to take the carpet to a dry cleaner.

How should I prepare the carpet for cleaning?

Just remove small items (toys, shoes) from the carpet. The technician will move furniture if needed. If there are fresh stains, don't rub them — we'll treat them professionally.

What payment methods do you accept?

We accept cash, Kaspi Gold, Halyk Bank, and card transfers. Payment is made after the work is done.

Do you offer a guarantee on cleaning?

Yes, we guarantee that stains will be removed. If a stain cannot be removed, we refund your money. The guarantee applies to all types of carpets.

Are the products safe for children and pets?

All products used (Kiehl and Sodasan) are hypoallergenic and free of harsh chemicals. They are safe for children and pets, leaving no toxic residues after cleaning.

How often should carpets be cleaned?

Professional cleaning is recommended every 6-12 months. For households with pets or allergy sufferers, every 3-4 months. Regular cleaning extends the carpet's lifespan.

Do you clean long-pile carpets?

Yes, we clean carpets with any pile. For long-pile carpets, we use special attachments and settings to avoid damaging fibers and maintain volume.

What is included in the cleaning cost?

The cost includes inspection, dry cleaning, stain removal, extraction cleaning, rinsing, drying, and final check. Additional services (antibacterial treatment, impregnation) are charged separately.

How do I book a cleaning?

You can call or leave a request on the website. We'll contact you within 15 minutes to agree on a convenient time and address in the Alatau district.

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