General cleaning in Almaty — profi-clean | Order cleaning
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General cleaning Almaty

Deep cleaning of apartments and houses in Almaty with cleanliness guarantee

  • 60 minaverage dispatch time
  • 24 hoursresult guarantee
  • 4.9 / 5734 reviews
General cleaning Almaty — profi-clean Алматы
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Room type

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Types

Types of premises we clean

We work with any types and materials

What's included

What is included in deep cleaning of an apartment

We agree on a checklist of works in advance for your format

Deep Cleaning

Deep cleaning of entire apartment

  • Everything from maintenance cleaning
  • Washing windows, frames and sills from inside
  • Degreasing kitchen cabinets and hood
  • Removing limescale and mold from tiles and grout
  • Cleaning behind and under furniture, cleaning baseboards
  • Chandeliers, lamps, radiators, doors, sockets
Process

How we perform deep cleaning of apartments in Almaty

From inspection to result with guarantee

01

Assessment of scope and assignment of tasks

The master arrives at the site, assesses the degree of dirt and scope of work. A detailed task list is compiled.

15-20 min
02

Preparation: furniture and floor protection

We cover furniture and appliances with protective covers, and lay special coverings on the floor. This prevents damage and dirt.

10-15 min
03

Dust removal from surfaces (dry cleaning)

Using HEPA vacuums and microfiber, we remove dust from all horizontal and vertical surfaces, including light fixtures and curtain rods.

30-40 min
04

Window and sill cleaning

We wash windows on both sides using professional products and squeegees. We wipe sills and frames.

20-30 min (depends on number of windows)
05

Kitchen cleaning: stove, hood, fronts

We remove grease and grime from the stove, hood, backsplash, and fronts. We use Karcher steam cleaner and Kiehl products.

40-50 min
06

Bathroom cleaning: bathtub, toilet, tiles

We disinfect the bathtub, sink, toilet, and tiles. We remove limescale and mold.

30-40 min
07

Wet cleaning of floors and baseboards

We wash floors using professional cleaning products, paying attention to baseboards and corners. For laminate and parquet, we use special compounds.

20-30 min
08

Final Quality Control

The master checks each area against a checklist. Any deficiencies are corrected. The client accepts the work.

10-15 min
Price list

Prices for deep cleaning of apartments in Almaty

We fix the price in the contract before work starts
1-room apartment (up to 40 m²) от 2 500 ₸/m²
2-room apartment (up to 60 m²) от 2 500 ₸/m²
3-room apartment (up to 80 m²) от 2 500 ₸/m²
4-room apartment (up to 100 m²) от 2 500 ₸/m²
Private House (up to 150 m²) от 2 500 ₸/m²
Cottage (up to 200 m²) от 2 500 ₸/m²
Townhouse (up to 120 m²) от 2 500 ₸/m²
Office (up to 50 m²) от 2 500 ₸/m²
Studio Apartment (up to 30 m²) от 2 500 ₸/m²
Apartment (up to 70 m²) от 2 500 ₸/m²

Why us

Why choose profi-clean for deep cleaning

99.97%

HEPA vacuum cleaners with 99.97% filtration — remove allergens

We use professional vacuum cleaners with HEPA filters that trap 99.97% of particles up to 0.3 microns. This effectively removes pollen, pet dander, and dust mites. The air after cleaning becomes significantly cleaner, which is especially important for allergy and asthma sufferers.

3years

Certified masters with experience from 3 years

All our masters undergo training and have certificates confirming their qualifications. Average work experience is from 3 years. They know how to properly handle different surfaces and use professional chemicals to avoid damaging coatings.

24hours

Insurance in case of property damage

We have insured our liability for up to 1 million tenge. If furniture or equipment is accidentally damaged during cleaning, the insurance company will compensate for the damage. You can be calm about the safety of your property.

100%

Cleanliness guarantee: if not satisfied, we will redo it for free

We are confident in the quality of our work and provide a guarantee. If you find any shortcomings after cleaning, we will redo the problem areas for free within 24 hours. Your satisfaction is our priority.

8stages

Karcher steam cleaners — disinfection without chemicals

For surface disinfection, we use Karcher steam cleaners that kill up to 99.9% of bacteria without using aggressive chemicals. Hot steam effectively handles deposits and grease, especially in the kitchen and bathroom.

40+ masters

We use professional Kiehl (Germany) products — safe for children and pets

We use certified Kiehl products that are safe for people and pets. They leave no toxic residues and effectively remove dirt. We also use Sodasan eco-friendly products for allergy sufferers.

Result

Deep cleaning of apartments: before and after results

Drag the slider on the photo · swipe with arrows
Before Living room in a two-room apartment: perfect order — до Living room in a two-room apartment: perfect order — после After

Living room in a two-room apartment: perfect order

Request: Do a deep cleaning of the living room — dust, stains on the floor, scattered items.

Done: We performed wet cleaning of all surfaces, washed floors, wiped dust, tidied up.

Cost: 15 000 ₸

Master: Aigul Sagintayeva, cleaning master

Total: The living room shines with cleanliness, things are in their places, fresh air.

Before Bedroom: cleanliness and freshness — до Bedroom: cleanliness and freshness — после After

Bedroom: cleanliness and freshness

Request: Tidy up the bedroom: dust, scattered clothes, stains on the carpet.

Done: We performed dry and wet cleaning, washed the floor, cleaned the carpet.

Cost: 16 000 ₸

Master: Damir Nurpeisov, cleaning master

Total: The bedroom has become an oasis of cleanliness and coziness.

Before Kitchen: no grease or film — до Kitchen: no grease or film — после After

Kitchen: no grease or film

Request: Clean the kitchen from grease, stains on the stove and backsplash, take out the trash.

Done: We washed the cabinets, stove, hood, floor, sink, took out the trash.

Cost: 19 000 ₸

Master: Gulmira Akhmetova, cleaning master

Total: The kitchen sparkles, no trace of grease or dirt.

Before Bathroom: no film or mold — до Bathroom: no film or mold — после After

Bathroom: no film or mold

Request: Clean the bathroom from limescale, mold, dirty floor.

Done: We cleaned the tiles, plumbing, mirrors, washed the floor, removed mold.

Cost: 18 000 ₸

Master: Assel Zhumabayeva, cleaning master

Total: The bathroom sparkles, impeccable cleanliness.

Before Hallway: order at the entrance — до Hallway: order at the entrance — после After

Hallway: order at the entrance

Request: Tidy up the hallway: dust, dirty shoes, things out of place.

Done: We wiped dust, washed the floor, arranged shoes and outerwear.

Cost: 15 000 ₸

Master: Yerzhan Kassymov, cleaning master

Total: The hallway greets with cleanliness and neatness.

Before Balcony: Clean After Winter — до Balcony: Clean After Winter — после After

Balcony: Clean After Winter

Request: Clean the balcony: dust, dirt, scattered items.

Done: Swept trash, washed floor and walls, wiped railings.

Cost: 19 000 ₸

Master: Aliya Serikbayeva, cleaning master

Total: The balcony is clean, ready for relaxation and storage.

Before Home Office: Clean for Work — до Home Office: Clean for Work — после After

Home Office: Clean for Work

Request: Clean the home office: dust on desk, papers in disarray, dirty floor.

Done: Wiped desk and equipment, washed floor, organized documents.

Cost: 16 000 ₸

Master: Marat Ibraev, cleaning master

Total: The office is ready for productive work, everything is clean.

Before Kids Room: Clean and Safe — до Kids Room: Clean and Safe — после After

Kids Room: Clean and Safe

Request: Clean the kids room: toys scattered, dust, stains on carpet.

Done: Gathered toys, washed floor, cleaned carpet, dusted.

Cost: 15 000 ₸

Master: Zhanna Kaliyeva, cleaning master

Total: The kids room is safe and impeccably clean.

Before Sofa: Fresh After Dry Cleaning — до Sofa: Fresh After Dry Cleaning — после After

Sofa: Fresh After Dry Cleaning

Request: Clean the sofa from stains and odor, restore fresh look.

Done: Performed dry cleaning of the sofa using professional products.

Cost: 11 000 ₸

Master: Timur Zhaksybekov, dry cleaning master

Total: The sofa is like new, without stains or odor.

Before Carpet: Clean Without Stains — до Carpet: Clean Without Stains — после After

Carpet: Clean Without Stains

Request: Clean the carpet from stains and dust, restore brightness.

Done: Performed dry cleaning of the carpet with stain removal and color refresh.

Cost: 16 000 ₸

Master: Aibek Nurlanov, dry cleaning master

Total: The carpet is clean, bright, without a single stain.

Team

Who will perform the deep cleaning of your apartment

40+ in-house cleaners · security check

All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.

Details about the service

General cleaning Almaty: what's included, how we do it and the cost

How to Distinguish General Cleaning from Maintenance Cleaning

Many people think that general cleaning is just a more thorough maintenance cleaning, but in reality, these are two different processes with different goals, frequencies, and depths of surface treatment. Here at profi-clean, we see daily how clients confuse these concepts and then are surprised that a “general clean” didn’t solve the problem of old plaque, or that maintenance cleaning didn’t remove the grease from the kitchen backsplash. Let’s clarify the criteria once and for all.

Depth of Penetration: Surface vs. Structure

Maintenance cleaning works with the top layer of dirt – dust, fresh stains, light film – which are removed in 1-2 passes with a microfiber cloth. General cleaning, however, penetrates the surface structure: it washes grease out of tile grout, removes years of buildup from the range hood, and soaks in hardened marks from furniture legs on parquet flooring. In our practice, there was a case where a client ordered a general kitchen cleaning because maintenance cleaning could no longer handle the sticky layer on the cabinets – it turned out that over 3 years, a micro-film of oil vapor and condensation had accumulated, which a regular cloth just smears around. We used an alkaline solution from Sodasan with a 15-minute dwell time and a Karcher steam cleaner with an attachment for hard-to-reach areas – only that managed to remove this layer down to the clean plastic. If, after maintenance cleaning, there are still streaks on the glass or a matte film on the facades, it means the dirt has set in – it’s time to switch to general cleaning.

Areas of Responsibility: What Each Format Covers

  • Maintenance cleaning: open floors, horizontal surfaces (tables, windowsills), plumbing fixtures, mirrors, trash removal – 5-7 zones in 1-2 hours.
  • General cleaning: all of the above plus interior shelves of cabinets, kitchen facades on both sides, movable appliances (refrigerator, stove, washing machine), radiators, curtain rods, chandeliers, baseboards, tile grout, range hood (inside and out), disinfection of plumbing fixtures with limescale removal – up to 20 zones with detailed treatment of each.
  • Seasonal work: during a general cleaning order at profi-clean, we additionally treat balconies and storage rooms (if cleared out) and wash windows with frame disassembly – these zones are not included in maintenance cleaning.
  • Result verification: for maintenance cleaning, a visual inspection for the absence of dust is sufficient; for general cleaning, we perform a cleanliness test – we run a white cloth along the top edge of a cabinet or behind the refrigerator (the cloth must remain white).

Frequency: How Not to Miss the Mark or Overpay

The optimal interval for maintenance cleaning in an Almaty apartment is once every 7-10 days if there are pets or children, and once every 2 weeks for singles without pets. General cleaning is typically required once every 3-6 months, depending on the intensity of room usage. There are objective markers that it’s time to call cleaners for a general clean: a yellow film appears on the kitchen backsplash that won’t wash off with a sponge and soap; a white limescale layer forms on the shower enclosure glass (Almaty water has increased hardness – about 5-7 mg-eq/L, which causes buildup within 2 months); black mold appears in the bathroom on tile grout (visible under bright flashlight light). If you mop the floors and feel your soles sticking to the linoleum an hour later, it’s a sign that a greasy film from cooking vapors has accumulated on the flooring, which maintenance cleaning cannot remove.

Which Stains Require a Special Approach

Not all spots and deposits can be washed off with regular household chemicals – some types of dirt penetrate the surface structure and require professional-grade solutions, otherwise, streaks remain or the material gets damaged. In Almaty apartments, we encounter three fundamentally different types of such dirt, and each dictates its own cleaning technology.

Grease Deposits in the Kitchen: Nicotine-Oil Film

Nicotine-oil film is a condensate of oil vapors, soot, and nicotine that settles on cabinet fronts, range hoods, and tiles. Over a year in a kitchen where daily cooking occurs, a layer up to 0.5–1 mm thick forms, which regular cleaning agents cannot handle — they only spread the grease, leaving a sticky base. We use alkaline concentrates with a pH of 11–12, which saponify grease into water-soluble salts, then rinse it away without abrasives. In my opinion, the main mistake in DIY cleaning is using harsh sponges and powders: they scratch glossy facades, and new grease gets trapped in the micro-cracks, making it impossible to clean out. In kitchens with gas stoves, the film also contains soot particles — in that case, we add an oxygen bleach to the solution to remove yellowing from plastic and enamel. Before treating the facades, we always check the coating’s resistance on an inconspicuous area — on some budget MDF cabinets, the alkali can lift the lamination, turning the cleaning into a restoration job.

Mineral Deposits in the Bathroom: Salt, Limescale, and Rust

In Almaty’s water, the hardness salt content reaches 5–7 mg-eq/L — higher than the Kazakhstan average, so limescale on faucets and tiles forms within 2-3 weeks. Rusty streaks from old pipes require a special approach: they contain iron oxides that eat into bathtub enamel and acrylic surfaces, leaving irreversible yellow stains if not removed within a month. We use acidic cleaners based on citric or sulfamic acid — they dissolve calcium carbonate and oxides without damaging chrome or ceramics. On mosaic and natural stone (travertine, marble), acids are prohibited — they strip the polish, so for these surfaces, we use paste-like compounds with a pH of 5.5–6.5 and mechanical cleaning with microfiber. Another Almaty-specific issue is black mold in silicone joints due to constant humidity in homes with poor ventilation: bleach is insufficient here; mold is only eliminated after a complete replacement of the sealant, followed by treatment with an antifungal primer.

Stubborn Stains on Carpets and Upholstery

Protein-based stains (blood, milk, urine, sweat) are the most insidious: when exposed to hot water, the protein coagulates and permanently bonds to the carpet fibers. In our practice, there was a case where a homeowner tried to remove a wine stain from a carpet with an iron — afterward, the stain turned purple and could not be removed even with an industrial extractor. We use enzyme shampoos with proteases that break down protein into amino acids, then remove them with cold water (maximum 30 °C). For tannin stains (tea, coffee, fruit), we use oxygen bleaches without chlorine — they oxidize the pigment without discoloring the carpet dye. On silk and viscose carpets (often imported from Turkey and Iran), chlorine and alkali are strictly contraindicated — we only use neutral surfactants and ultrasonic cleaning. If a stain is older than 3-4 months, the fiber has already deformed, and after pigment removal, a “shadow” remains — a light area without pile; in such cases, we recommend local re-dyeing or replacing the carpet section.

Odors Absorbed into Walls and Textiles

Absorbed odors from tobacco, animals, and mold are a separate category because they reside not on the surface but within the pores of materials. Regular cleaning only temporarily masks them with air fresheners, and the odor returns within a week. We use ozonation (an O₃ generator for 30–60 minutes in an empty room) — ozone oxidizes odor molecules, turning them into harmless CO₂ and H₂O. On fabric surfaces (sofas, curtains), we apply a dry fog with enzyme neutralizers — they penetrate deep into the fiber and break down the odor source rather than masking it. In homes where smokers lived, we have to treat not only textiles but also walls and ceilings — nicotine penetrates paint and plaster, and without professional wall cleaning followed by priming, the odor lingers for years. Before ozonation, we always remove all plants and animals — ozone is toxic to living organisms in high concentrations, and the room must be ventilated for 2-3 hours after treatment.

Oil and Technical Stains in the Entryway and Kitchen

Technical oils (machine oil, lubricating oil) and bitumen stains are rare in apartments but are found in homes with workshops or after renovations. They do not dissolve in water or household degreasers — organic solvents (white spirit, isopropanol) are needed, followed by neutralization with surfactants. On tiles and linoleum, such stains are removed in 1-2 passes, but on untreated wood (floors, window sills), the oil absorbs instantly — the only solution is sanding the top layer followed by varnishing. In Almaty apartments with central heating, oil drips from radiators are common — they contain graphite and rust, and if not removed before the heating season starts, they dry into a hard crust that can only be removed mechanically, risking damage to the paint. On walls with water-based paint, oil stains cannot be removed — we clean the area, putty it, and repaint, which is already a repair, not a cleaning.

Specifics of Almaty Air: Dust and Soot

Urban dust in Almaty contains not only sand and soil but also fine PM2.5 particles from vehicles and thermal power plants — they settle on horizontal surfaces and textiles, creating a gray coating that regular wet cleaning merely redistributes. These particles are so small (2.5 microns) that they penetrate the pores of wood and plastic, and over time, the surface becomes matte and rough. We use vacuum cleaners with HEPA H13 filters — they trap 99.97% of particles down to 0.3 microns, and then we wipe surfaces with antistatic microfiber cloths with a dust fixative. On window sills and drip caps — there is also soot from stoves and fireplaces in private homes: it is oily and sticky, and can only be washed off with a degreaser followed by polishing. During the poplar blooming season, fluff gets clogged in window frame gaps and ventilation grilles — a vacuum cleaner with a narrow nozzle and a brush is essential; otherwise, the fluff compacts into felt and becomes a breeding ground for mold.

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How Often Is a Deep Cleaning Recommended?

The frequency of deep cleaning depends not on the calendar but on the residents’ lifestyle, the type of premises, and seasonal factors — Almaty has its own triggers not found in other cities.

Recommended Frequency by Type of Housing

  • One-bedroom apartment, 1-2 people without children: Once every 3-4 months — with active use of the kitchen and bathroom, this is enough to prevent grease and limescale buildup.
  • Two- to three-bedroom apartment, family with children: Once every 2 months — children’s stains, toys, and frequent surface contact accelerate dust and bacteria accumulation, so the interval is shorter.
  • Private house with a yard: Once every 1-1.5 months — outdoor dust, sand, and pollen are brought in on shoes and clothing, settling on textiles and furniture.
  • Office or commercial space: Once a month — high foot traffic and daily equipment operation create persistent dirt that routine cleaning does not fully remove.

Seasonal Triggers for Almaty

In spring and autumn, the concentration of suspended dust in the air in Almaty rises sharply — it settles on curtains, upholstered furniture, and ventilation grilles. After the poplar and wildflower blooming period (May-June), fluff gets stuck under baseboards and into gaps of cabinet furniture. If a deep cleaning is not done after each such season, dust mites and allergens accumulate faster than in, say, a coastal city — we lack the humid air that settles suspended particles. Therefore, in April and October, we recommend an unscheduled deep cleaning even for those who stick to a standard schedule — this reduces the respiratory system load on household members by 30-40%, according to feedback from our clients after the first treatment.

How to Know It’s Time, Even If the Deadline Hasn’t Come

  • Sticky film on the kitchen backsplash and range hood — it doesn’t wash off with a regular sponge, meaning the grease has already polymerized and requires an alkaline cleaner.
  • Gray tint on curtains and sofa upholstery — dust has absorbed into the microfiber of the fabric; a maintenance vacuum cleaner won’t extract it.
  • Musty smell in the bathroom after airing out — limescale on tile joints and in the siphon has started to decompose organic matter, accelerating mold growth.
  • Dull shine on floors after washing — a film of cleaning agent and dirt has formed on laminate or tiles, which a mop cannot remove.

If you notice at least one of these signs, the standard interval should be shortened — waiting until the next scheduled date is risky: the dirt will have time to reach a stage where not a general cleaning, but a restorative treatment with abrasives will be required.

A typical mistake is confusing a general cleaning with a seasonal one

Many clients order a general cleaning once a year before the New Year, and the rest of the time they limit themselves to maintenance cleaning. In practice, this is not enough: over 12 months, up to 2–3 kg of dust and dirt accumulates in hard-to-reach areas (under the refrigerator, behind cabinets, on the top shelves of mezzanines), which becomes a breeding ground for fungus. In Almaty, with its sharp humidity fluctuations (dry summer → humid autumn), such an environment activates especially quickly. At profi-clean, we see this from the condition of ventilation grilles at properties where general cleaning was done more than six months ago — there are already micro-foci of mold that are not visible to the eye but produce a smell when the heating is turned on. Therefore, the optimal frequency is 2–3 times a year, tied not to a holiday, but to the change of season. “`

What to do if streaks remain after cleaning

Streaks on glass, mirrors, and glossy surfaces are the most common complaint after cleaning, and the cause is almost always a violation of technology, not a “bad product.” We have analyzed three typical situations where clients call us to redo the work of competitors and explain how to avoid these mistakes.

Streaks on glass and mirrors

After window washing, streaks remain if hard tap water with salt impurities is used — in Almaty, its hardness is above the Kazakhstan average, about 5–7 mg-eq/L, due to mountain water intake. When drying, the drops leave a white residue that is not removed by regular detergent. In our practice, we use distilled or deionized water at the final stage — it does not leave sediment. The second factor is a low-quality squeegee: if the rubber is old or has nicks, it smears the water instead of collecting it. At profi-clean, professional squeegees with a Teflon-coated blade are used — they last up to 200 washing cycles. The third reason is washing in the sun: water evaporates faster than it can be collected, leaving droplet “speckles.” It is worth working on windows in cloudy weather or on the shady side.

Streaks on kitchen fronts and countertops

On glossy MDF fronts and acrylic countertops, streaks occur when grease is washed off with an incorrectly selected product — an alkaline composition dissolves the residue but is not completely rinsed off without clean water. The mistake: the cleaner applies the product, wipes it with a sponge, and leaves drips that dry into rainbow spots. At profi-clean, we use a two-pass technology: the first pass — an alkaline composition for grease, the second — a neutralizer with water that removes chemical residues. On matte fronts, streaks are barely noticeable; on glossy ones, they are visible from any angle. We check the result under side light — this way even a minimal film is visible. If streaks are already present, they are removed with a 5% vinegar solution in water (only on acid-resistant surfaces) or a professional anti-rain glass compound.

Streaks on tiles and plumbing fixtures

Bathroom cleaning is the area where streaks appear most often, and the culprit is not the chemicals but the sequence of actions. If you wash the bathtub or sink first, and then the tiles — splashes with detergent fall on the already cleaned surface and dry into spots. The correct order: top to bottom — first the wall tiles, then the plumbing fixtures, then the floor. The second factor is using a hard brush on glossy tiles: micro-scratches from the abrasive collect dirt faster, and over time the surface becomes matte with white streaks. We use microfiber of different densities: 300–400 g/m² for walls, 200–300 for plumbing fixtures. On chrome faucets, streaks from limescale are removed only with a composition containing citric acid (pH 3–4) — regular soap leaves a film. If the deposit is old, it is soaked for 5–7 minutes, then rinsed with water and wiped dry with a chamois cloth — it does not leave lint.

Tips for preparing your apartment for a general cleaning

Proper preparation of the apartment before a general cleaning saves up to an hour of the cleaners’ time and improves the quality of the result — here is what needs to be done before the profi-clean team arrives.

What needs to be removed from open surfaces before work begins

Small items on countertops, windowsills, and shelves hinder quality surface treatment and create shadows—areas where the cleaning solution doesn’t reach. We remove everything that is openly placed: cosmetics, figurines, photo frames, charging stations, books, remote controls, desk lamps. In the bathroom, we remove shampoo bottles, toothbrushes from cups, and soap dishes. In the kitchen—bread bins, sugar bowls, kettles, toasters, cutting boards, and knife blocks. Decorative pillows and throws from sofas are best stacked in one corner or put away in a closet—this ensures the most thorough upholstery cleaning. Important exception: do not leave fragile items (vases, porcelain, figurines) on the floor—cleaners are not responsible for breakage of items they were not warned about. In our practice, there was a case where a homeowner left a Venetian papier-mâché mask on the windowsill—the cleaner, moving the curtain, knocked it over. Since then, we ask that all fragile items either be put in a closed cabinet or placed on the floor in an area we do not access.

How to prepare wardrobes and closets: what to leave, what to take out

Deep cleaning includes treating the inside of closets only upon prior request—standardly, we work with facades, mezzanines, and open shelves. If you order cleaning inside the closet: remove all clothes from hangers and fold them on the bed or sofa in the same room. Gather shoes on the lower shelves into boxes or bags. Bed linen, towels, and throws from the top shelves—stack them on a chair. Our tip: don’t try to empty the closet 100%—cleaners work with a vacuum cleaner and a damp cloth; it’s enough to clear 2-3 shelves for them to place items on to reach the top ones. In practice, in Almaty apartments with high ceilings (270-280 cm), the upper mezzanines are often packed with boxes of Christmas ornaments and old documents—remove them in advance, otherwise the cleaner will just wipe the dust from below without moving the boxes. Actionable insight: if the closet contains items made of thin silk or cashmere, cover them with a sheet—even damp cleaning can leave drops on the fabric, which after drying cause streaks.

Flooring safety: what needs to be removed and laid down

Parquet, laminate, and engineered wood in Almaty suffer from humidity fluctuations—dry air in winter (15-25%), humid in summer (60-70%). Before a deep cleaning, remove all rugs and runners—sand and fine debris accumulate underneath, which turns into an abrasive paste during damp cleaning and scratches the laminate. Door mats, hallway rugs, and kitchen mats—first priority. If there is a long-pile carpet on the floor, roll it up and stand it vertically against the wall or take it out to the balcony—there is always an area underneath where the vacuum cleaner hasn’t been since the last deep cleaning. For parquet and laminate: ask cleaners to use a special microfiber damp cleaning attachment with minimal water—excess moisture seeps into the joints, and after 2-3 cycles, the boards start to creak. In Almaty new buildings with underfloor heating, it is especially important: do not turn on the heating 2 hours before cleaning and for 4 hours after—the temperature difference during damp cleaning can deform the lamellas. Our observation: clients who remove rugs before cleaning get a 30% cleaner floor covering than those who leave them in place—up to 200 grams of sand and hair can accumulate under a rug in a month.

Kitchen preparation: refrigerator, stove, and small appliances

The kitchen is the most labor-intensive area in a deep clean, and preparation here is critical. Refrigerator: if you are not ordering defrosting and interior cleaning, simply wipe the external surfaces — handles, top lid, back wall (if accessible). If you are ordering it, clear all shelves: food in bags, eggs in containers, jars, bottles. Perishables (meat, fish, dairy) should be placed in a thermal bag or a neighbor’s fridge — cleaners clean the refrigerator for up to 40-60 minutes, and during this time, food spoils without cold. Stove and oven: remove the grates, baking trays, and baking dishes — they are soaked separately. Burner caps (if removable) are best removed and placed in the sink. Small appliances: put the multicooker, coffee machine, toaster, and blender away from the countertop onto a table or in a cupboard — there is always a greasy film underneath them that needs to be scrubbed with a special solution. Actionable insight: in an Almaty kitchen with a gas stove, grease hardens faster due to hard water (up to 350 ppm in some areas) — turn on the extractor hood for 15 minutes before cleaning to reduce the viscosity of grease deposits, making them easier to remove without harsh chemicals.

Important points for the bathroom and toilet: what to remove and how to treat

The bathroom requires special preparation due to high humidity and limescale. Remove from shelves and hooks: towels (all of them, including those on the towel warmer), bathrobes, loofahs, sponges, toothbrushes, razors, hairdryer, curling iron. It is best to leave the mirror and glass shelves empty — cleaners will wipe them with a special streak-free product. Shower curtain: if it is fabric, remove it and soak it in bleach or send it to the dry cleaner (we can do this). If it is plastic, just leave it; we will treat it with an anti-mold solution. Toilet: remove the toilet brush and toilet paper holder — they hinder the complete cleaning of the outer surface of the tank and the floor around it. Actionable insight: if there is mold on the silicone seals in the bathroom (black spots along the tile and bathtub joints), do not try to scrub it off with bleach the day before cleaning — bleach discolors the silicone but does not kill the fungus deep inside. It is better to leave it as is: our cleaners will treat the seals with a professional fungicide based on quaternary ammonium compounds — it penetrates the silicone and kills the mycelium in 10-15 minutes, after which the black spots are simply washed away with water.

Window and windowsill area: what to do before the cleaners arrive

Window cleaning is part of the deep clean, but preparation speeds up the process and prevents streaks. Remove from windowsills: flower pots, planters, vases, picture frames, candles. If there is an indoor orchid or ficus on the windowsill, move it to the floor or another room — when cleaning windows, cleaners use a telescopic pole with a cloth that could hit the leaves. Curtains and blinds: it is best to remove thin tulle and soak it in advance — if it hasn’t been washed for a long time, the dust from it settles on the freshly cleaned glass. We clean horizontal aluminum blinds on-site with a special vacuum attachment; they do not need to be removed. Mosquito nets: remove them and place them in the bathtub — they are washed separately under the shower, and it is inconvenient to do this in place. Actionable insight: in Almaty high-rises with plastic windows, gaps between the frame and the wall are common, where dust from the street blows in — if you notice such gaps, inform the cleaner before they start washing the windows; they will blow them out with compressed air and wipe them from the inside, otherwise, dust will reappear on the windowsill an hour after the glass is cleaned.

What to do with pets during a deep clean

Cats, dogs, and birds are an additional factor that can slow down cleaning and cause stress for your pet. It is best to isolate cats in one room with a litter box, bowl, and water — keep the door closed and ensure the window has a screen. The loud noise of the vacuum cleaner and the smell of chemicals (even hypoallergenic ones) frighten animals, and they may hide in inaccessible places (under the bathtub, behind the wardrobe), making it difficult to get them out later. Small breed dogs (Yorkies, Toy Terriers, Chihuahuas) should be placed in a carrier or in a room without carpets. Large dogs (Labradors, German Shepherds) are best taken for a walk during cleaning or left with a family member — they will interfere by trying to sniff the cleaner and the tools. Cover cages with birds and rodents with a thick cloth — dust and fumes from cleaning products can cause respiratory irritation. Our advice: if you use our services regularly (once every 2-3 months), accustom your pet to the presence of strangers in uniform — the first cleaning will be stressful, but by the second or third time, the cat will no longer hide, and the dog will calmly lie in its spot. In our practice, there was a case where the owner forgot to close the hamster in its cage, and it escaped into a gap behind the baseboard — we had to dismantle the corner to retrieve it. Since then, we always remind: all small rodents should be kept only in a cage with a tightly closed door.

Reviews

Reviews of deep cleaning of apartments in Almaty

4.7 based on 29 reviews about the service
  • 2GIS4.9 · 412
  • Google4.8 · 196
  • Instagram5.0 · 126
AigerimBostandyk district · September 26, 2026
★★★★★
two-bedroom apartment

Ordered deep cleaning after renovation. They washed all dust from windows and sills, not a trace even in corners.

profi-clean Company Response

Thank you, Aigerim! Glad the result met expectations.

MaratMedeu district · October 5, 2023
★★★★☆
private house

The house is big, they cleaned for 4 hours. Overall clean, but in one room they didn't vacuum under the bed.

profi-clean Company Response

Marat, we apologize for the oversight. We are ready to redo it for free.

DaniyarAlmaly district · April 10, 2023
★★★★★
office 50 sq.m

Did deep cleaning in the office before inspection. Everything shines, employees are happy.

ZhannaAuezov district · March 28, 2026
★★★★★
three-bedroom apartment

Cleaned after tenants: moved in like a new apartment. The stove was scrubbed to like-new condition.

YerlanTurksib district · January 2, 2023
★★★☆☆
garage

Ordered a garage cleaning, but they arrived an hour late. The cleaning itself was done fine.

profi-clean Company Response

Yerlan, sorry for the delay. We'll take it into account for the future.

AsselNauryzbai district · October 12, 2023
★★★★★
cottage 150 sq.m

General cleaning of the whole house took 6 hours. They wash windows perfectly, carpets cleaned flawlessly.

profi-clean Company Response

Thank you for the review! Glad you liked everything.

KuanyshZhetysu district · September 22, 2023
★★★★★
apartment after renovation

After renovation there was dirt, but the guys handled it. Particularly pleased with the hood — cleaned to a shine.

DinaraAlatau district · June 12, 2023
★★★★★
three-room apartment

I requested a general cleaning before housewarming. Surprised that they even washed inside the cabinets.

TimurBostandyk district · September 19, 2026
★★★★☆
large apartment

Cleaned well, but forgot about one chandelier. Had to call, they finished the next day.

profi-clean Company Response

Timur, we apologize. We usually check everything.

GulnaraMedeu district · October 28, 2023
★★★★★
two-room apartment

Did a general cleaning — very thorough. Baseboards washed, appliances wiped.

profi-clean Company Response

Thank you for the rating!

AlexeyAlmaly district · January 10, 2026
★★★★★
office 100 sq.m

Washed floors, walls, bathroom. Even cleaned the coffee machine inside. Recommend.

OlgaAuezov district · July 11, 2024
★★★★★
apartment with pets

Ordered a general cleaning after the cat — fur everywhere. Cleaned all carpets and upholstered furniture.

profi-clean Company Response

Glad to help! Our products are hypoallergenic.

AigulTurksib district · June 8, 2026
★★★★★
studio

After moving, left a bunch of boxes and dust. Cleaners sorted everything out, washed. Super.

NurzhanNauryzbai district · February 12, 2026
★★★★☆
house with veranda

General cleaning included the veranda. Inside was great, but there were cobwebs left on the veranda.

profi-clean Company Response

Nurzhan, thank you for the feedback. We'll take note.

SvetlanaZhetysu district · February 23, 2023
★★★★★
apartment 80 sq.m

Very satisfied: they washed the windows, cleaned the kitchen, took out the trash. Everything was fast and high quality.

BakhytAlatau district · September 4, 2026
★★★★★
office after construction

The builders left mountains of trash. General cleaning saved the day: they hauled everything away, washed the floors and walls.

profi-clean Company Response

Construction dust is our specialty.

MadinaBostandyk district · July 14, 2024
★★★★★
two-bedroom apartment

The team arrived on time and worked smoothly. I was surprised they even wiped the door handles.

ArmanMedeu district · July 24, 2025
★★★★★
balcony and loggia

I ordered general cleaning for the loggia — they washed the glass and frames. Now it's bright.

LyazzatAlmaly district · June 5, 2025
★★★★★
apartment before sale

Cleaning was necessary before the apartment showing. Everything is perfect, buyers are delighted.

profi-clean Company Response

Great! Good luck with the sale.

ViktorAuezov district · June 22, 2026
★★★★☆
private house 200 sq.m

General cleaning of the large house went well, but one corner in the living room was poorly vacuumed.

profi-clean Company Response

Viktor, thank you for the review. We promise to be more attentive.

AliyaTurksib district · April 18, 2026
★★★★★
one-bedroom apartment

They cleaned so well that even the microwave sparkled inside. It was very pleasant to come home.

RuslanNauryzbai district · February 9, 2026
★★★★★
office after move

The office moved and needed general cleaning. Everything was washed, and they helped arrange the boxes.

profi-clean Company Response

Glad we could help with the move.

GaukharZhetysu district · January 5, 2025
★★★★★
apartment with children

After the kids, there were traces of paint and plasticine everywhere. They cleaned everything, even the child's chair.

SergeiAlatau district · November 6, 2023
★★★☆☆
garage and workshop

Ordered cleaning in the workshop. Scratches on the table were not removed, otherwise fine.

profi-clean Company Response

Sergei, we apologize. The table required special care.

AnarBostandyk district · November 25, 2024
★★★★★
three-room apartment

General cleaning of a three-room apartment took 5 hours. Windows without streaks, floors squeaky clean.

profi-clean Company Response

Thank you, Anar! Nice to read.

ZhanarMedeu district · January 10, 2026
★★★★★
cottage with terrace

The terrace was cleaned of greenery, inside the house is perfect. They even cleaned the oven.

DaurenAlmaly district · February 24, 2023
★★★★☆
apartment 60 sq.m

Ordered general cleaning, but had to wait 20 minutes. The cleaning itself was excellent.

profi-clean Company Response

Dauren, we apologize for the delay.

NatalyaAuezov district · May 9, 2025
★★★★★
empty apartment

Cleaned the empty apartment before moving in. Floors and walls are shining, you can move in immediately.

YermekTurksib district · November 13, 2024
★★★★★
house with pool

General cleaning included the pool area. Tiles were cleaned to a shine, water was not touched.

FAQ

Frequently asked questions about deep cleaning of apartments

How long does a deep cleaning take?

On average, a one-bedroom apartment takes 3-4 hours, a two-bedroom apartment takes 4-5 hours, and a private house up to 150 m² takes 6-8 hours. The time depends on the level of dirt and the number of additional services.

How to order a deep cleaning?

Leave a request on the website or call us. The manager will clarify the details and calculate the cost. We will come at a time convenient for you.

Are the products safe for children and pets?

Yes, we use professional Kiehl (Germany) products and eco-friendly Sodasan products, which are safe for people and pets. They do not leave toxic residues.

What if there are streaks after cleaning?

Contact us within 24 hours — we will redo the problem areas for free. Our technicians use lint-free cloths and professional products to avoid streaks.

How often should deep cleaning be done?

We recommend deep cleaning every 3-6 months depending on the intensity of use. For families with children or pets, more often.

How is deep cleaning different from regular cleaning?

Deep cleaning includes thorough cleaning of all surfaces, window washing, kitchen and bathroom cleaning, removal of limescale and grease. Regular cleaning is routine cleaning without deep treatment.

What stains are the hardest to remove?

The hardest to remove are old grease in the kitchen, limescale in the bathroom, and marker marks on walls. We use Karcher steam cleaners and special Kiehl products for such stains.

How much does deep cleaning of a one-bedroom apartment cost?

The cost of deep cleaning a one-bedroom apartment up to 40 m² is at an individual rate. The price includes window washing, kitchen and bathroom cleaning.

How much does deep cleaning of a two-bedroom apartment cost?

For a two-bedroom apartment up to 60 m², the price is at an individual rate. The cost includes cleaning of all rooms, kitchen, bathroom, and window washing.

How much does deep cleaning of a three-bedroom apartment cost?

Deep cleaning of a three-bedroom apartment up to 80 m² costs at an individual rate. Includes a full range of services.

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