Inspection and Diagnosis
The master determines the carpet type, material, identifies stains, and assesses overall condition. This helps choose the right technology and products.
Professional Hand Carpet Cleaning in Almaty with Quality Guarantee
We work with any types and materials
Requires delicate care with pH-neutral shampoos to avoid damaging fibers.
from 12,000 ₸Durable but requires thorough rinsing to remove detergent residues.
from 12,000 ₸Very delicate material, hand wash only with minimal wetting.
from 12,000 ₸Absorbs moisture well, requires quick drying to prevent mold.
from 12,000 ₸The most delicate washing using special products for silk.
from 12,000 ₸Requires special attention during brushing and drying to maintain volume.
from 12,000 ₸Easier to clean, but important not to damage the pile structure.
from 12,000 ₸Unique items requiring an individual approach and gentle washing.
from 12,000 ₸Often with natural dyes, requires colorfastness testing.
from 12,000 ₸Important to avoid streaks, we use soft brushes and thorough rinsing.
from 12,000 ₸Fringe is cleaned separately by hand to avoid damage.
from 12,000 ₸Rubber should not get too wet to avoid losing shape.
from 12,000 ₸From inspection to result with guarantee
The master determines the carpet type, material, identifies stains, and assesses overall condition. This helps choose the right technology and products.
The carpet is vacuumed on both sides to remove dry dirt, dust, and sand. This prevents dirt from smearing during washing.
A professional stain remover is applied to stubborn stains (wine, coffee, grease). The product is left for several minutes to take effect.
The carpet is hand-washed with a soft brush using professional shampoo Kiehl or Sodasan. Movements are along the pile to avoid damage.
The carpet is thoroughly rinsed with clean water to remove detergent residues. Water is changed several times until completely clear.
Excess moisture is removed using a Karcher extractor or by hand wringing. This reduces drying time and prevents streaks.
The carpet is dried in a ventilated room or using professional fans. Temperature does not exceed 30°C to protect fibers.
After drying, the pile is brushed with a soft brush to restore volume and direction. The cleaning quality and absence of stains are checked.
We use only professional hypoallergenic shampoos Kiehl and Sodasan, which do not cause allergies and are safe for children and pets. These products effectively remove dirt without leaving harmful residues. Your carpet will be clean and safe for the whole family.
To remove deep dirt, we use professional Karcher extractors that extract up to 99% of dirt and moisture from fibers. This guarantees no streaks or unpleasant odors after washing. Your carpet will be not only clean but also fresh.
Our team has over 40 qualified masters, each of whom has undergone specialized training in hand washing carpets made from various materials. They know the care features for wool, viscose, silk, and synthetics. We guarantee a professional approach to your carpet.
We are confident in the quality of our work, so we guarantee no streaks or unpleasant odors. We use proper rinsing and drying technology to eliminate any defects. If something goes wrong, we will fix it for free.
For hand washing, we use only soft brushes with natural bristles that gently clean the pile without damaging its structure. This is especially important for delicate materials such as wool and viscose. Your carpet will retain its original appearance.
We value your time, so the average order completion time is 2-3 days, including full drying. Fast drying with professional fans prevents mold growth. You will receive a clean and dry carpet in the shortest possible time.
All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.
At first glance, it seems that both hand washing carpets and dry cleaning solve one task — cleaning the pile. But the technologies are fundamentally different, and the choice between them determines not only the depth of dirt removal but also the lifespan of your carpet.
Hand washing carpets is a contact water cleaning method where the entire surface and backing of the carpet are generously wetted with water and a cleaning solution. At profi-clean, we use this method for carpets with synthetic pile (polypropylene, polyamide, nylon) and a dense woven backing that is not afraid of getting wet. Water at a pressure of 3–4 bar washes dirt out of the inter-pile space, while a soft-bristled brush lifts areas clogged with dust. Afterwards, we extract the moisture using a professional water vacuum — the residual pile moisture is 15–20%, and the carpet dries in 6–10 hours indoors. However, for carpets with a natural jute or latex backing, hand washing is contraindicated: water seeps into the backing, causing deformation and delamination — in our practice, there was a case where a silk carpet “shrank” by 12% in length after self-washing.
Carpet dry cleaning is a contactless method where foam or an aerosol based on perchloroethylene or hydrocarbon solvents (we use hypoallergenic Kiehl and Sodasan compounds) is applied to the pile. The active agents bind and encapsulate dirt particles, which are then removed along with them using a vacuum cleaner with a HEPA filter. The pile moisture after such treatment does not exceed 5–8% — the carpet dries in 1–2 hours and does not require drying. We recommend this method for wool, viscose, silk, and antique carpets, where direct contact with water destroys the fiber structure. The only downside of dry cleaning is that it does not remove deep oil stains that have soaked into the backing: these require spot pre-treatment with demulsifying agents.
| Parameter | Hand washing | Dry cleaning |
|---|---|---|
| Pile type | Synthetics (polypropylene, nylon) | Natural fibers (wool, silk, viscose) |
| Moisture after treatment | 15–20% | 5–8% |
| Drying time | 6–10 hours | 1–2 hours |
| Oil stain removal | Yes, with pre-treatment | Requires spot demulsification |
| Risk of backing deformation | High for jute and latex | Minimal |
| Suitable for | Owners of carpets with dense synthetic pile | Owners of antique, wool, or silk carpets |
The most common mistake among Almaty owners is trying to “freshen up” a wool carpet with hand washing after seeing an ad for “deep water cleaning.” Wool is a hydrophobic fiber: when wet, it swells, loses elasticity, and after drying becomes stiff and brittle. The second frequent mistake is dry cleaning a synthetic carpet with a thick layer of household dirt (e.g., in a hallway): the foam cannot handle old deposits, and after two weeks, the dirt reappears on the surface. Our advice: before ordering, check the carpet’s label — if it has a “P” (perchloroethylene) or “W” (water) symbol, the method choice is strictly defined by the manufacturer. In Almaty, with its variable humidity (up to 60% in summer), an improperly dried carpet after hand washing is an ideal environment for mold in the backing, which we observe in clients every autumn.
For an allergy sufferer, hand washing a carpet is not just cleaning but a matter of well-being for the coming weeks. With the right approach, it is safer than any machine treatment, but only if three factors are eliminated: residues of the cleaning agent, bacterial growth in the damp pile, and re-contamination from old dust. At profi-clean, we see how after improper washing, clients experience a return of coughing and nasal congestion — and our task is to explain how to avoid this.
At home, carpets are washed with whatever is at hand: laundry powder, shampoo, laundry soap, or all-purpose cleaner. All these compounds leave an alkaline or surfactant residue in the pile, which turns into a sticky film when dry — an ideal magnet for new dust and microparticles. We only use hypoallergenic Kiehl and Sodasan chemicals with a neutral pH of 6.5–7.0: they are completely rinsed out in two to three passes of clean water, leaving no film. In our practice, a client with asthma had their attacks stop for three months after the first professional carpet wash (6 m², synthetic) — that’s how long the clean pile lasted without re-accumulating dust. Before ordering a hand wash, check with the technician what the pH of the cleaning agent is — if it’s alkaline (above 8), it’s more dangerous for an allergy sufferer than the dirt itself.
After a hand wash, the pile stays wet for 6–12 hours, and in a thick carpet (10–15 mm), moisture lingers at the base for up to 24 hours — this is an ideal environment for Aspergillus and Penicillium. Even if you rinsed the carpet with a hypoallergenic product but left it to dry in the bathroom without forced ventilation, mold spores germinate within 8 hours at +22 °C. At profi-clean, we dry carpets with industrial dehumidifiers and fan heaters with HEPA filtration: the air is pushed through a filter rather than sucking dust back into the pile. In Almaty apartments with 60–70% humidity (especially in the Medeu and Bostandyk districts), natural carpet drying takes 18–20 hours — during this time, a musty smell develops at the base that doesn’t air out for weeks. If you wash a carpet at home, place an air dehumidifier or a fan directed at the pile nearby — this reduces drying time to 4–5 hours and prevents mold growth.
In a carpet older than three years, invisible dust accumulates deep in the pile — up to 1.5–2 kg per square meter, including mites, their excrement, and skin particles. During a hand wash, this dust soaks in, turning into a muddy suspension, and if the technician doesn’t rinse the carpet under running water (but simply applies foam and rinses it with a bucket), all this organic matter remains inside the pile. After drying, the mites don’t die — they simply go dormant when humidity drops below 50%, and they reawaken with the next moisture (rain, spilled water). We always pre-beat the carpet and vacuum it with an industrial HEPA-class H13 vacuum cleaner, which captures particles down to 0.3 microns — only then do we start washing. We had a case: a client in the Auezov district brought in an 8 m² carpet that had been hand-washed for two consecutive years at a dry cleaner without pre-beating — analysis showed that after washing, the concentration of the mite allergen Der p 1 in the pile decreased by only 30%, while after our treatment with pre-beating and an acidic rinse, it dropped by 97%. If you have a child with allergies at home, demand a pre-dusting treatment from the technician: without it, hand washing only moistens the allergen but doesn’t remove it.
| Carpet Type | Residual Moisture After Washing | Mold Risk | Need for Pre-Beating |
|---|---|---|---|
| Synthetic (polypropylene, polyester) | Low (dries in 4–6 hours) | Minimal | Optional |
| Wool (handmade, 8–12 mm) | High (dries in 12–18 hours) | High (dehumidifier required) | Mandatory |
| Viscose (silky pile) | Medium (6–8 hours) | Medium (depends on backing) | Mandatory |
| Cotton (rug, runner) | Very high (18–24 hours) | Critical (do not dry without ventilation) | Mandatory |
Wool and cotton carpets after hand washing require mandatory drying with industrial equipment — in an apartment without a dehumidifier, they remain damp inside for up to two days, and mold spores manage to germinate in the base. Synthetics are safer for allergy sufferers precisely due to fast drying, but only if the technician uses hypoallergenic chemicals — cheap surfactant-based formulas on polypropylene form a film that starts to smell musty after a week. When choosing between wool and synthetic for a home with an allergy sufferer, opt for short-pile polypropylene (up to 7 mm) — it dries in 3–4 hours and does not accumulate dust deep inside.
There is no universal figure — the frequency of hand washing carpets depends on traffic, pile type, and location in the home. At profi-clean, we have created a scale based on three scenarios: for the hallway, living room, and bedroom. Let’s break down how to avoid overwashing your carpet and not let it get to a state where stains can no longer be removed.
The area by the front door takes on street dirt, sand, and moisture from shoes — even with a doormat in place. In Almaty, during the rainy season (spring and autumn), the load doubles, and the pile becomes clogged with fine dust within 6–8 weeks. We recommend washing the carpet in the hallway once a quarter, and with heavy use (family of 4+ people) — every 8–10 weeks. Missing the deadline leads to sand grinding into the base and cutting the fibers — the carpet loses its appearance within a year. In practice, we have seen rugs in hallways that were not washed for 8 months: the dirt had baked into a crust, and restoring the color was only possible after three wash cycles with soaking. If you notice the carpet has become a shade darker across the entire area, it is a signal that it is time to wash, not to delay.
The living room is an area with moderate traffic but with the risk of spilled drinks, food crumbs, and pet hair. We had an order for a 3×4 meter carpet in an apartment on Abay Avenue: the owner washed it once a year and complained about the smell. Upon opening the pile, we found a layer of grease residue from kitchen fumes and dust mites — a standard picture for living rooms where people eat on the sofa. The optimal interval is six months, and if there is a dog or cat in the house, reduce it to 4 months. Hair gets driven into the base and is not removed by vacuuming — only hand washing with extraction and pressure rinsing washes out the undercoat. Missing two consecutive cycles (a year without washing) turns the carpet into a breeding ground for bacteria: even after dry cleaning, the smell can return within 2–3 weeks. It is better to wash before the smell appears, rather than after.
In the bedroom, the carpet contacts skin, hair, and particles from bedding — here, it is not so much dirt that matters, but allergens. Dust mites breed in the pile at humidity above 50% and temperatures of 20–25 °C — this is the standard climate of Almaty apartments with central heating. After 8 months without washing, the concentration of mite excrement in the carpet reaches a threshold where sensitive people start experiencing morning nasal congestion. If a child or allergy sufferer sleeps in the bedroom, the interval is reduced to 6 months. Our hypoallergenic chemicals from Kiehl and Sodasan wash out protein allergens that are not removed by vacuuming, even with a HEPA filter. An important nuance: do not wait until the carpet looks visibly dirty — in the bedroom, it gets dirty imperceptibly but accumulates biological matter. If you feel a tickle in your throat or sneeze after sleeping, the carpet needs washing off-schedule, without waiting for the planned date.
Hard water in Almaty (around 7–8 mg-eq/L) accelerates pile salting: calcium and magnesium salts settle on the fibers, making them stiff and dull. With soft water, a carpet stays fluffy longer, so in homes with water softening systems, the interval can be extended by 1–2 months. Pets are the second critical factor: cat saliva and sebaceous gland secretions oxidize in light, causing yellowing that cannot be washed out after 3 weeks on the pile. If your pet likes to lie on the living room carpet, wash it one month more often than the baseline schedule. Smoking indoors is another trigger: nicotine and resins settle on the pile and form a sticky film within 2–3 months that attracts dust. In such cases, hand washing is needed every 2–3 months, otherwise the carpet starts to smell like an ashtray even after airing.
The most common one is relying only on appearance. A visually clean carpet in a bedroom can contain up to 2 grams of dust per square meter after a month of use — this is an invisible layer that weighs like flour. The second mistake is washing too often “just in case”: wool carpets lose fiber elasticity from frequent wetting, and the pile starts to break. For wool, the interval is no more than once a year; for synthetics, up to twice a year. The third is skipping the seasonal spring wash when poplars bloom in Almaty and the pile gets clogged with fluff: if not washed out before summer, the fluff compacts and rots inside, causing a musty smell. At profi-clean, we recommend creating a yearly schedule: hallway — March, June, September, December; living room — April and October; bedroom — May and November. This covers peak pollution seasons and prevents the carpet from “settling.”
Hand washing is not suitable for all carpets — the wrong approach destroys the pile structure, shrinks the base, or washes out the dye. Let’s break down the types of coverings that are contraindicated for water and mechanical action.
Silk pile loses its luster and shape with any wetting — water washes out the natural protein fibroin, causing the fibers to become dull and brittle. In our practice, there was a case where a client washed an Iranian silk carpet at home — after drying, it shrank by 10% in length, and the pattern “bled.” Silk is only dry cleaned using organic solvents and vacuum extraction. In Almaty, such carpets are most often found in homes on Zhambyl Street and in the Kok-Tobe area — they are brought from Iran and Turkey. If a silk carpet gets wet accidentally, do not rub it — immediately dry it with a hairdryer on a cool setting from a distance of 30 cm, otherwise the pile will stick together.
Dyes from madder root, indigo, or onion skins are not permanently fixed — during hand washing, they wash out within 3-5 minutes of contact with water. On one of our jobs, a carpet from Turkestan with henna gave severe streaks that could not be neutralized even with a vinegar solution. Such coverings require treatment only with dry foam compounds with a pH of 5.5-6.0 and minimal moisture. In Almaty, the highest concentration of such carpets is at the “Altyn Orda” flea markets and in private collections in Gorny Gigant. Before buying an old carpet, check the dye: run a damp white cloth over the pile — if a mark remains, it cannot be hand washed, only dry cleaned with color protection.
Synthetic backing on jute or rubber underlay is a common case in Almaty: such carpets are placed in hallways and kitchens. When wet, the glue softens, and after 2-3 washes, the backing begins to peel away from the pile. We received a carpet with a rubber base from a client in the “Samal” microdistrict — after washing, it “rippled” in waves, and the geometry could not be restored. If the reverse side has a rubber grid or a “PVC back” marking, wash only locally — remove stains with a microfiber cloth and soapy solution without soaking. An alternative is a completely dry extraction cleaning that does not affect the adhesive layer.
With age, natural fibers of wool and cotton lose their elasticity — hand washing with wringing creates micro-cracks that turn a carpet into “gauze” within 1-2 cycles. At profi-clean, we treated a 1960s carpet from Turkey — during an attempt at wet cleaning, the base knots began to separate, forcing us to stop the process and switch to dry foam. Such carpets require exclusively dry restoration cleaning with fixation of each knot. In Almaty, antique carpets are most often stored in old housing stock homes — on Kabambai Batyr and Tole Bi streets, where pre-war buildings remain. If the carpet is over 30 years old, don’t risk using water — contact a specialist who will perform a fiber durability test on an inconspicuous area.
Long pile — from 15 mm and above — when hand washed, soaks through to the base and takes 2-3 days to dry even in summer, which in Almaty’s humidity (especially in the “Alatau” and “Kalkaman” microdistricts) guarantees mold on the backing. Bouclé with loop weaving unravels under mechanical friction — loops stretch, and the carpet loses its pattern. We had a case with a bouclé carpet from India — after washing with a brush, the loops stretched by 3-5 mm, and restoring them is impossible. Long-pile coverings are cleaned only with dry shampoo followed by vacuuming with a turbo brush. If a stain appears on a bouclé carpet, don’t rub — blot it with a dry napkin and call a specialist, otherwise the loops will remain deformed forever.
Almaty dust — a mixture of desert sand, exhaust fumes, and poplar fluff — embeds deeper into the pile than in other cities, so hand washing carpets here requires a special approach that we have refined over years of practice.
Hand washing carpets in Almaty faces three types of dust not found in regions with more humid climates. The first is fine particulate matter from carbonates and quartz (up to 40% of street dust composition according to KazNU laboratory data), which scratches the pile during friction if not removed at the pre-dusting stage with a HEPA-filter vacuum. The second is an oily film from exhaust fumes, which settles on carpets in apartments with windows facing busy streets (Abai Avenue, Furmanov Street, Tole Bi); it doesn’t wash off with regular foam — pre-treatment with a degreasing agent based on citrus solvents is needed. The third is poplar fluff, which in May-June clogs into the loops of wool carpets and, if not combed out before wetting, turns into a sticky paste. In my opinion, ignoring the first stage (dry cleaning with combing) is the main mistake when trying to wash a carpet at home in Almaty.
Many clients ask if they can wash a carpet with rainwater or meltwater, considering it softer than tap water. In reality, Almaty water from the Koksai and Greater Almaty sources has a hardness of 5-7 °dH — this is a moderate indicator that doesn’t require mandatory softening. The problem lies elsewhere: in summer, during glacier melt, tap water becomes saturated with a suspension of tiny rock particles, which after drying leaves a gray film on dark pile. We solve this by filtering water through a three-stage system (mechanical, carbon, ion-exchange filter) before mixing the solution. Using rainwater, on the other hand, is dangerous — it may contain mold spores and acid precipitation that destroy natural dyes. Practical advice: if you wash the carpet yourself, let tap water sit for at least 6 hours and use a softener at a rate of 10 ml per 10 liters — this will prevent streaks on wool and viscose carpets.
Carpet drying after hand washing is the most critical stage in Almaty due to humidity fluctuations: in spring and autumn it stays at 60-75%, while in winter in apartments with central heating it drops to 25-30%. If the carpet dries for more than 24 hours in high humidity conditions, mold begins to grow deep in the pile — especially for carpets with a latex base (synthetic models up to $50 per m²). We dry carpets in a special chamber with forced ventilation and an air dehumidifier, which reduces pile humidity from 70% to 8-10% within 6-8 hours. At home, do not place a wet carpet on the balcony in rainy weather — it is better to lay it out in a well-ventilated room on a slatted stand so that air circulates from below. Our cleaners have noticed: if the carpet dries on the floor rather than on an elevated surface, the risk of a musty odor triples.
On the Almaty market — in stores on Baizakov Street, at Grand Park, and at flea markets — three types of carpets are most common, each requiring a different approach for hand washing. Handmade wool carpets from Pakistan and Iran (cotton base, sheep wool pile) shrink up to 5% at water temperatures above 30 °C and when wrung by twisting — we dry them only in a horizontal position. Synthetic polypropylene carpets (brands Balta, Beaulieu) are not afraid of water, but their latex base delaminates if the carpet is crumpled or twisted while wet — peeling starts from the corners. Viscose carpets (often Turkish, sold at Mega and Esentai Mall shopping centers) lose up to 30% of fiber strength when wet — they cannot be scrubbed with a brush, only with a sponge, otherwise the pile will irreversibly mat. In our practice, there was a case: a client brought in a 2×3 m viscose carpet after washing it herself with a stiff brush — the structure could not be restored, and the covering had to be replaced.
I ordered hand washing for a large wool carpet. They came, picked it up, and two days later brought it back perfectly clean, no smell. Very satisfied!
Thank you, Aigerim! Glad the result exceeded expectations.
They cleaned the carpet after the cat perfectly, but delivery was delayed by a day. Overall, the quality was good.
We had hand washing for a hall runner. Shoe stains were removed, colors became brighter. I recommend!
Thank you for your feedback! We work for you.
Hand washing for long-pile carpets is excellent service. The carpet became fluffy and clean, no deformation.
Nice to hear! We treat every carpet with care.
Cleaned the carpet from markers and juice — stains disappeared. One small area faded a bit, but overall good.
Thank you for your feedback! We take note and will be more careful with color.
I was very afraid to give away an expensive handmade carpet, but hand washing at profi-clean went perfectly. They returned it like new.
Your trust is important to us! Glad you liked everything.
Hand washing took longer than promised. The carpet is clean, but the service let us down.
We apologize for the delay. We will try to improve the timing.
The living room carpet became like new after washing. Even the old dust smell disappeared. Thank you!
Ordered hand washing for a synthetic carpet — fast, high quality, no shrinkage. I recommend it.
Thank you, Timur! Always happy to help.
The wool carpet was cleaned well, but there was a slight damp smell; aired it out and it went away. Overall satisfied.
Thank you for your feedback! We will try to improve drying.
Had hand washing for the hallway carpet — dirt and streaks are gone. Very happy with the result.
The carpet after flooding was cleaned of mold. The musty smell is gone, looks great. Thanks to the masters!
Glad we could save your carpet!
Hand washing for the bedroom carpet — it became soft and clean. Pleasant to walk barefoot.
Ordered hand washing for a heavily soiled carpet. They cleaned almost everything, a couple of stains remained, but overall good.
Thank you for your feedback! In difficult cases, it's not always possible to achieve 100%, but we tried our best.
The fringed carpet was cleaned carefully, the fringe was not damaged. Very meticulous work.
Thank you! Every detail matters to us.
Ordered hand washing for the office carpet — fast, no downtime. The carpet looks like new. Will use again.
The urine smell was not completely removed; I had to treat it additionally. Disappointing.
We apologize. We usually handle such smells; we'll take your case into account.
Hand washing for the rug — excellent service. Colors became brighter, no stains. Thank you!
Glad you are satisfied!
Spilled wine on the carpet, thought it wouldn't come out. But it did — completely. Miracles!
Thank you, Tatyana! Our masters know their craft.
Hand washing for the living room carpet — liked that they came and picked it up themselves. Only delivered a day later.
Thank you for the feedback! We'll work on the timing.
The oil stain from food was removed without a trace. The carpet smells clean. Very satisfied!
Ordered hand washing for the children's room carpet — everything is clean, hypoallergenic. My child sleeps peacefully.
Children's health is our priority. Glad to help!
Hand washing for wool carpet — the carpet didn't shrink, but the colors faded a bit. Overall, quality work.
Thank you for your feedback! We'll be more careful with colors.
The hallway carpet was in terrible condition after winter. They cleaned it perfectly, like new. Thank you!
I searched long for someone to take on hand washing of a handmade carpet. profi-clean did an excellent job!
Thank you for your trust! We cherish every piece.
After the flood, the carpet was covered in mold. The masters removed the stains and odor. Very grateful!
Glad we could restore your carpet.
Hand washing for the living room carpet — done well, but the price could be a bit lower. However, the quality justifies it.
Thank you for your feedback! We strive to maintain a balance of price and quality.
I dripped candle wax on the carpet, thought it was ruined. But the guys removed it without a trace. I'm over the moon!
Happy to be of help! Contact us again.
On average, a carpet dries in 12 to 24 hours depending on the material and thickness. We use professional fans to speed up the process. You can pick up your carpet within 2-3 days.
Yes, wool carpets are great for hand washing. We use special pH-neutral shampoos that do not damage the wool and keep it soft.
Leave a request on the website or call us. We will agree on a convenient time for a master to visit or to receive the carpet. You can also use the online calculator for a preliminary estimate.
The whole process takes 2-3 days, including drying. The washing itself lasts about 2-3 hours, the rest of the time is for drying.
We wash carpets made of any materials: wool, viscose, silk, cotton, synthetic. Handmade, oriental, long-pile, and short-pile carpets are also suitable.
Yes, we effectively remove stubborn stains including coffee, wine, grease, and ink. We use professional stain removers that are safe for the carpet.
We use only professional hypoallergenic shampoos Kiehl and Sodasan. They are safe for children and pets, leave no streaks or unpleasant odors.
Yes, we guarantee no streaks or unpleasant odors. If any issues arise after washing, we will redo the work for free.
Just remove small items from the carpet. We will conduct a preliminary inspection and vacuuming ourselves. If the carpet is very dirty, no additional preparation is needed.
Yes, when ordering washing for two or more carpets, a 10% discount is provided. Seasonal promotions are also available—follow our news.
Tell us about your experience with profi-clean — it helps other clients and us improve.
We currently operate in Almaty. Other cities are coming soon.