Dry Cleaning of Expensive Items in Almaty | profi-clean
#1 by reviews in Almaty · 2GIS 4.9

Dry Cleaning of Expensive Items Almaty

Professional dry cleaning of coats, down jackets, leather jackets, fur coats, wedding dresses and other delicate items in Almaty

  • 60 minaverage dispatch time
  • 24 hoursresult guarantee
  • 4.9 / 5734 reviews
Dry Cleaning of Expensive Items Almaty — profi-clean Алматы
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Quantity

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Types

Types of items we clean

We work with any types and materials

Process

How we clean expensive items: step-by-step technology

From inspection to result with guarantee

01

Reception and labeling

We record defects, fabric type and wishes. Each item is assigned a unique number for tracking.

5 minutes
02

Pre-cleaning

We remove dust and surface dirt using a vacuum cleaner and soft brush.

10 minutes
03

Stain removal

We treat stains with Kiehl and Sodasan products based on the type of stain and fabric.

15 minutes
04

Main cleaning

Washing or dry cleaning in machine with delicate cycle. Temperature and spin speed are adjusted for the fabric.

30-60 minutes
05

Drying

Gentle drying with moisture control. For down jackets — special drying with tennis balls.

20-40 minutes
06

Steaming and ironing

Professional steaming on a mannequin and ironing with a steam generator. We remove wrinkles and restore shape.

15 minutes
07

Final inspection

Check for stains, odors, deformations. If necessary — repeat treatment.

5 minutes
08

Packaging and Handover

We pack the item in a cover and hand it over to the client. Delivery is available.

5 minutes
Price list

Prices for dry cleaning of expensive items in Almaty

We fix the price in the contract before work starts
Coat от 8 000 ₸/pcs
Down jacket от 7 000 ₸/pcs
Leather Jacket от 5 000 ₸/pcs
Fur Coat от 12 000 ₸/pcs
Wedding Dress от 4 000 ₸/pcs
Suit (Jacket+Trousers) от 6 000 ₸/sets
Knit dress от 4 000 ₸/pcs
Tie от 1 500 ₸/pcs
Bag от 2 500 ₸/pcs
Shoes (Pair) from 12,000 ₸

Why us

Why expensive items dry cleaning is trusted to profi-clean

5years of experience

We use professional products Kiehl (Germany) and Sodasan (organic) — safe for any fabrics

We only use certified Kiehl and Sodasan products that effectively remove dirt without damaging fibers. Kiehl provides deep cleaning, while Sodasan is safe for allergy sufferers. Each formula is selected individually for the fabric type.

99.97% stains

Equipment: Karcher extractor, steam cleaner, steam generator iron — remove stains without damage

The Karcher extractor removes dirt without friction, the steam cleaner disinfects, and the steam generator iron smoothes wrinkles. Thanks to professional equipment, we remove up to 99.97% of stains, including wine, grease and paint.

40+ masters

Certified masters with at least 5 years of experience

Each master has been trained in handling delicate fabrics and holds certificates. Average experience is 7 years. They know how to clean cashmere, silk, fur and leather without risk.

100% guarantee

Guarantee on results: if a stain is not removed — we refund your money

We are confident in quality: if a stain remains after cleaning, we will refund the full cost. The guarantee applies to all types of services. Meanwhile, 99% of clients are satisfied with the result.

0tenge

Free inspection and consultation before cleaning

Bring your item — we will assess its condition for free, determine the type of dirt and choose the optimal method. The consultation takes 5 minutes, no hidden fees.

24hours

Express dry cleaning in 24 hours without extra charge

Need it urgently? We clean in 24 hours at the regular price. We value your time and do not charge extra for urgency. We will deliver the item at a convenient time.

Result

Dry cleaning of expensive items: before and after work

Drag the slider on the photo · swipe with arrows
Before Dry cleaning of a wool coat — до Dry cleaning of a wool coat — после After

Dry cleaning of a wool coat

Request: A wool coat with a coffee stain on the sleeve and dust on the collar.

Done: Professional dry cleaning using gentle solvents and stain removers for wool.

Cost: 8 000 ₸

Master: Aigul Nurgaliyeva, dry cleaning master

Total: The coat is completely free of stains, restored to its original appearance and softness.

Before Dry cleaning of a down jacket — до Dry cleaning of a down jacket — после After

Dry cleaning of a down jacket

Request: A white down jacket with grease stains on the chest and general soiling.

Done: Dry cleaning performed with pre-treatment of stains and gentle drying.

Cost: 7 000 ₸

Master: Marat Askarov, dry cleaning master

Total: The down jacket is snow-white, the down has regained its volume, no stains.

Before Dry cleaning of a leather jacket — до Dry cleaning of a leather jacket — после After

Dry cleaning of a leather jacket

Request: A leather jacket with scuffs on the sleeves and an oil stain.

Done: Professional leather cleaning using conditioner and color restoration.

Cost: 5 000 ₸

Master: Aizhan Beketova, dry cleaning master

Total: The jacket is refreshed: stains removed, leather soft and supple.

Before Dry cleaning of a mink fur coat — до Dry cleaning of a mink fur coat — после After

Dry cleaning of a mink fur coat

Request: A mink fur coat with yellowing on the collar and general dustiness.

Done: Gentle dry cleaning of fur using special shampoos and conditioners.

Cost: 12 000 ₸

Master: Gulnara Sagintayeva, dry cleaning master

Total: The fur coat has regained its original shine, the fur is fluffy and clean.

Before Dry cleaning of a wedding dress — до Dry cleaning of a wedding dress — после After

Dry cleaning of a wedding dress

Request: A wedding dress with grass and wine stains on the hem.

Done: Hand cleaning using stain removers and bleaches for delicate fabrics.

Cost: 4 000 ₸

Master: Lyazzat Aliyeva, dry cleaning master

Total: The dress is impeccably clean, lace undamaged, hem without stains.

Before Dry cleaning of a men's suit — до Dry cleaning of a men's suit — после After

Dry cleaning of a men's suit

Request: Suit with sauce stain on jacket and scuffs on trousers.

Done: Dry cleaning of suit with stain removal and steaming to restore shape.

Cost: 6 000 ₸

Master: Yerlan Karimov, dry cleaning master

Total: The suit looks like new, all stains removed, fabric refreshed.

Before Dry cleaning of a knit dress — до Dry cleaning of a knit dress — после After

Dry cleaning of a knit dress

Request: Knitted dress with pills and red wine stain.

Done: Delicate dry cleaning with pill removal and stain treatment.

Cost: 4 000 ₸

Master: Aliya Seitkazina, dry cleaning master

Total: Dress without pills or stains, knitwear soft and smooth.

Before Dry cleaning of a tie — до Dry cleaning of a tie — после After

Dry cleaning of a tie

Request: Silk tie with coffee stain and general soiling.

Done: Hand cleaning of tie using gentle solvents.

Cost: 1 500 ₸

Master: Dinara Zhumabayeva, dry cleaning master

Total: Tie perfectly clean, color bright, fabric undamaged.

Before Dry cleaning of a leather handbag — до Dry cleaning of a leather handbag — после After

Dry cleaning of a leather handbag

Request: Leather handbag with scuffs on corners and ink stains.

Done: Leather cleaning with ink stain removal and protective cream application.

Cost: 14 000 ₸

Master: Saule Mukanova, dry cleaning master

Total: Bag restored: no stains, leather moisturized and shiny.

Before Dry cleaning of leather shoes — до Dry cleaning of leather shoes — после After

Dry cleaning of leather shoes

Request: Leather shoes with scratches and water stains.

Done: Leather cleaning, water stain removal, and shoe cream application.

Cost: 13 000 ₸

Master: Nurlan Abdrakhmanov, dry cleaning master

Total: Shoes shine, scratches polished, leather soft.

Team

Who will clean your expensive items

40+ in-house cleaners · security check

All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.

Details about the service

Dry Cleaning of Expensive Items Almaty: what's included, how we do it and the cost

Which Stains Are the Hardest to Remove and Why

In the dry cleaning of expensive garments, the difficulty of a stain is determined not so much by its “aggressiveness” but by the chemical compatibility of the fiber and the contaminant. Our practice in Almaty shows that three types of stains consistently require an individual selection of solvent and dwell time — aged oily-grease stains, tannin stains (wine, tea, berries), and protein stains (blood, dairy, sweat). Each behaves differently on wool, silk, and synthetics, and a mistake in the solvent ruins the item faster than the stain itself.

Grease and Oil Stains: Why Time is the Enemy

Grease penetrates the fiber structure within the first 15–20 minutes, and on silk and cashmere — almost instantly, forming a strong bond with the fabric’s molecules. We use a stepwise dissolution method: on an aged oil stain on a coat or suit, we apply a degreasing pre-spotter based on limonene (Kiehl), followed by a neutral enzyme solution for the residual layer. If the stain is older than two weeks and has already been subjected to home treatment with soap or oil — the grease becomes “sealed” within the fiber, and it has to be removed over 2–3 cycles with intermediate drying. On wool and silk, a grease stain must not be rubbed — the pile deforms, leaving a light mark. In our practice, there was a case with a silk blouse: the oil had been there for a month, wet treatment caused a halo — we had to dry it, apply an absorbent (talc + starch) for 6 hours, and only then start the second cycle. Before sending an aged grease stain to the dry cleaner — do not rub it, wet it, or sprinkle it with salt: this fixes the contamination deeper.

Red Wine, Tea, and Berries: Tannin Chemistry

Tannins are natural dyes that oxidize in the air and become “imprinted” into the fiber, especially in cotton, linen, and viscose. The challenge is to prevent the stain from being set by heat: hot water or an iron turns it into an indelible yellow-brown ring. We treat tannin stains with a cold solution of hydrogen peroxide (3–5%) with the addition of a neutral surfactant — it lifts the dye to the surface without breaking the fiber. On white cotton, this works in 10–15 minutes; on colored silk, it takes longer, with pH control every 5 minutes. In Almaty, tea stains are a frequent problem on tablecloths and shirts due to the local habit of drinking tea with milk: milk protein + tannin create a double bond, and without an enzyme pre-spotter, the stain remains. A fresh red wine stain is the only one that can be attempted to be doused with cold sparkling mineral water (the gases push the dye out), but on silk and wool, it’s better not to touch it at all and bring it straight to the dry cleaner.

Protein Stains: Blood, Milk, Sweat, Egg

Protein coagulates at temperatures above 40 °C — hot water “cooks” it inside the fiber, making such a stain impossible to remove. Therefore, we treat blood stains only with cold water and a neutral enzyme solution (protease breaks down the protein into amino acids). On wool and cashmere — especially cautiously: protease can also damage the fiber itself (keratin is also a protein), so the dwell time is strictly 3–5 minutes. Sweat stains are a common problem on the underarms of expensive jackets and blouses: they contain not only protein but also salts, which crystallize and leave a white residue after regular washing. We use a combination of an enzyme pre-spotter + an acetic acid buffer (pH 5.5) to dissolve the salts. In Almaty, due to the hot summer and sharp humidity fluctuations, sweat stains on silk blouses and cotton shirts are one of the most frequent requests in our practice, and the main mistake clients make is trying to wipe them off with a wet wipe, which only spreads the salts over a larger area. For a fresh protein stain — apply a cold, damp cloth (do not rub) and bring it to the dry cleaner within 2–3 hours.

How Often Should You Clean Expensive Items: Expert Recommendations

The frequency of dry cleaning depends not on the calendar, but on the intensity of wear, the type of fabric, and storage conditions — there is no universal schedule, and recommendations differ for wool, leather, and delicate knitwear.

Coats and Down Jackets: Seasonal Cleaning and Unscheduled Stains

For outerwear made of wool, cashmere, or drape fabric, the optimal regimen is one professional cleaning at the end of the season before storing it in the closet. In my opinion, this is sufficient if the item hasn’t come into contact with strong contaminants: rain streaks, greasy food stains, or makeup marks on the collar. In Almaty, with its sharp temperature fluctuations and dusty winds in spring and autumn, a down jacket can get dirty faster — in that case, an intermediate cleaning mid-season extends the lifespan of the filling. After each wash or dry cleaning, down loses some of its water-repellent coating, and too frequent treatment (more than twice during winter) destroys the feather structure. Here at profi-clean, we recommend clients assess not the time but the condition of cuffs, collars, and elbows — if visible grime appears on these areas, it’s time to bring the item in without waiting for the end of the season. The exception is stains from oil or red wine: these need to be removed within the first 24 hours, otherwise, set-in contamination embeds permanently into the fibers.

Leather and Suede: Interval of 6–12 Months Without Aggressive Care

Jackets, trench coats, and bags made of genuine leather require dry cleaning no more than once a year if there are no mechanical stains. Frequent exposure to chemical compounds, even professional ones, dries out the leather and wears away the factory dye — this is especially noticeable on light shades (beige, powder, milky). Suede is even more finicky: it is cleaned only when visibly soiled, and overly active care (more than twice a year) wears down the nap and leaves bald spots. In our orders, we’ve encountered cases where a client brought in a leather jacket every three months “just to freshen it up” — after the third time, micro-cracks appeared on the elbows, which had to be masked with paint. Practical advice: between professional cleanings, use only dry cleaning with a soft brush and a damp microfiber cloth, and for greasy stains on leather, dust them with talc for an hour — it absorbs the oil without contact with harsh chemicals.

Delicate Knitwear: Cashmere, Silk, Viscose

Knit dresses, sweaters, and blouses made of expensive fabrics (cashmere, angora, natural silk) are cleaned after 3–4 wears, not by season. Silk absorbs sweat and perfume instantly, and if you miss the moment, ingrained odor and yellowing at the underarms cannot be removed even with professional stain removers — the fabric loses color irreversibly. Cashmere, on the other hand, suffers from frequent wet treatment: after each dry cleaning, it loses 3–5% of its nap, and after 6–7 cycles, the item becomes thin and translucent. The optimal rhythm is cleaning after 3–4 wears or immediately if a stain appears. In Almaty, due to the dry air, knitwear becomes statically charged and attracts dust more than in humid climates — so between cleanings, it’s worth treating items with an antistatic spray for delicate fabrics (alcohol-free spray) and storing them in breathable garment bags, not plastic.

Fur Coats and Fur Products: Once a Season with a Nap Shedding Check

Fur (mink, arctic fox, sable, muton) is cleaned once a year — at the end of winter, before storing it in a refrigerated unit or fabric garment bag. More often is only necessary if there are visible stains (lipstick marks on the collar, champagne spots). The reason is that the leather base (the skin side of the fur coat) loses elasticity with each wetting, and after 3–4 dry cleaning cycles, it can crack at the folds — this is especially critical for mink with its thin leather base. At profi-clean, we test every fur coat for nap shedding before and after treatment: if the loss exceeds 10 hairs per test, we postpone cleaning and recommend only dry steam and UV treatment. Another nuance: in Almaty, where winter often brings wet snow with de-icing reagents, the fur on the hem and sleeves can yellow from salt — such areas need to be cleaned locally, without touching the entire coat, to avoid drying out the rest of the surface.

Can Items with Sequins, Rhinestones, and Embroidery Be Cleaned?

Decorations on clothing are not a problem for dry cleaning if you know how they are attached and what they are made of. In our practice, every third item with embellishments arrives at the service with damage after home washing. We’ve broken down three types of decor so you understand the risks and can preserve the item for years.

Sequins: Glued and Sewn — Two Different Approaches

Glued sequins fall off upon contact with any solvent or water above 30 °C — the adhesive loses elasticity, and the decoration sheds already in the machine drum. Sewn-on sequins are held by nylon thread, which withstands up to 60 °C and chemical reagents, but only if the thread is not frayed or damaged. At profi-clean, we inspect each sequin under a magnifying glass: if even one thread has snapped, the item goes for hand cleaning with spot treatment — machine drying or spinning at 800 rpm will complete the destruction. On items with glued decoration, we apply a protective gel barrier before loading into the drum — it fixes the sequins for the cycle duration and prevents them from detaching from the fabric. After dry cleaning, we recommend checking all sequins manually: if the decoration is curling or lifting, ask the technician to secure it with hot-melt adhesive — it costs next to nothing but extends the item’s life by 2–3 seasons.

Rhinestones: why pressed stones fall out more often than sewn-on ones

Sewn-on rhinestones are attached with a metal base featuring four holes — such decoration withstands up to 10 dry cleaning cycles without loss, if mechanical spinning is not used. Pressed rhinestones are held only by glue, which softens at temperatures above 40 °C and in acidic environments — and most stain removers have a pH of 4–6. In one of our orders, we had an evening blouse with pressed Swarovski rhinestones: the client tried to remove a wine stain with vinegar at home, and 12 stones fell off even before contact with chemicals. We replaced them with similar sewn-on rhinestones of the same cut — this took 2 hours of manual work, but the item received a decoration guarantee, and the client got a memo: “do not wet, do not steam, do not rub.” For items with pressed rhinestones, we use only cold chemistry (water temperature up to 25 °C) and drying on a horizontal surface without heat — this is the only way to keep the stones intact. If rhinestones have already started falling out, do not try to glue them with superglue — cyanoacrylate destroys polyester and nylon, leaving a white residue on the stone’s spot that cannot be washed off.

Embroidery: how to prevent thread shrinkage and fabric deformation

Embroidery with thick threads (floss, wool, lurex) shrinks up to 10% upon contact with water — this means folds form around the embroidery, and the fabric “gathers” like an accordion. In our practice, there was a case with a cashmere cardigan embroidered with wool satin stitch: after home washing in warm water, the embroidery shrank by 1.5 cm, and the cashmere in the decoration area deformed — we had to resew the fragment onto new fabric. For embroidery, we use only dry cleaning with chemical reagents (perchloroethylene or hydrocarbon solvents) — they do not cause thread shrinkage and do not wash out dyes from lurex. Before loading, we cover the embroidery with a special mesh cover with 1 mm cells: it protects voluminous threads from snags but allows solvent vapors to pass through for stain removal. For items with lurex embroidery, the rule is: the thinner the thread, the fewer dry cleaning cycles it withstands — micro-lurex (0.2 mm) disintegrates after 3–4 treatments, so such items should only be cleaned for heavy soiling, not on a schedule.

How to care for an item after dry cleaning to extend its lifespan

Dry cleaning restores an item’s cleanliness, but it is what you do afterward that determines how many seasons it will last. Let’s break down how to consolidate the result and avoid common mistakes that negate the technician’s work.

When to remove the protective bag and air out the item

Immediately after dry cleaning, we return the item in a plastic protective bag — this is not storage packaging but transport protection against dust during delivery. The bag should be removed within the first hour, otherwise condensation forms inside: the temperature change from the car to the apartment creates a humid environment that provokes a musty smell and bacterial growth on the not-yet-cooled fabric. After removing the bag, hang the item on hangers with wide “shoulders” (metal or thin plastic ones leave dents on wool and cashmere) in a well-ventilated room — a bathroom or kitchen with steam is not suitable. The optimal “rest” time is 4–6 hours to allow residual solvent vapors to fully dissipate and fibers to restore their natural shape after treatment. Room humidity should not exceed 60%, otherwise the damp fabric will not dry completely and will eventually shrink.

How to store: hangers, covers, and closet placement

Rule one: dry cleaning of expensive items in Almaty ends when you choose the right storage conditions. For coats and fur coats, use only wide wooden or plastic hangers with rounded edges — wire hangers press into the fabric on the shoulders, and after a month, irreversible creases remain on the wool. Store knitwear and cashmere folded on a shelf, not on a hanger: under their own weight, they stretch, especially after dry cleaning when the fibers are still pliable. Choose a breathable storage bag — cotton or non-woven, not polyethylene. In plastic, the item “suffocates,” accumulates static, and attracts dust that embeds into the microfibers. In the closet, our recommendation is to leave a gap of 3–5 cm between hangers so air circulates and no stagnant odor forms. In Almaty, where humidity during the heating season drops to 25–30%, you can additionally hang a humidifier or a container of water in the closet — too dry air makes natural fibers brittle.

Can you iron an item immediately after dry cleaning?

No, and here’s why: after solvent treatment and final steaming, the fabric fibers are in a state of “relaxation” — they have temporarily lost some stiffness, and a hot iron can permanently deform them, especially on silk, viscose, and fine wool. At profi-clean, we always warn: wait at least 12–24 hours for the item to fully cool down and the fibers to regain their structure. If the item is still wrinkled after storage, use a steamer at a distance of 15–20 cm from the fabric — steam gently smooths out creases without contact. You can only iron with an iron from the wrong side, through a cotton sheet, at the temperature recommended on the label (usually 150 °C for wool, 110 °C for silk). But there is a nuance: after dry cleaning, micro-particles of solvent may remain on the fabric, which, when in contact with the hot iron soleplate, can cause yellowing — we treat items with a final conditioner that neutralizes these risks, but if you are unsure, test on an inconspicuous area.

What not to do with an item in the first week after cleaning

The first week after dry cleaning is the most vulnerable period for the fabric. Do not wear the item the very next day under any circumstances: the fibers have not yet stabilized, they easily absorb new dirt and deform during active wear. In our practice, we advise waiting 2–3 days in a ventilated room. The second taboo is contact with perfumes and deodorants: the alcohol base of these products reacts with residual solvent components, and difficult-to-remove stains may appear on the fabric. Third, avoid friction: a bag on the shoulder or a car seatbelt leaves pills and shiny areas on freshly cleaned wool and cashmere, which can only be removed by repeated dry cleaning. And lastly, do not wash the item in a machine after dry cleaning, even if the label indicates hand washing: the solvent has altered the surface tension of the fibers, and water can clump them together, especially on down jackets and coats with membranes. Before the first wear, check the item in the light — if you notice a residual odor or minor defects, return it to us within the guaranteed 24 hours: we will re-treat it free of charge.

Does dry cleaning affect the lifespan of an item: myths and reality

There are two opposing camps regarding dry cleaning of expensive items: some are sure that any cleaning “kills” the fabric, others that without it, the item quickly loses its appearance. The truth, as usual, lies in the middle — and depends on who you trust with the item and what solvents are used.

Why dry cleaning doesn’t wear out fabric but extends its life

The main myth is that solvents “dry out” the fibers. In reality, professional perchloroethylene and hydrocarbon solvents (K4, K5) do not interact with cellulose, wool, or silk at the molecular level. They only dissolve fatty contaminants, which over time oxidize and destroy the thread from the inside. If unsightly skin oil remains on a coat or suit in the collar and cuff areas, after 2-3 seasons, micro-cracks and irreversible wear will form in these areas. At profi-clean, we use equipment with a closed loop: the solvent passes through a distiller, returns clean, and the dirt settles into waste — no contact of the fabric with a dirty composition. The paradox: an item that is cleaned once a season lasts longer than one that is never cleaned — simply because dirt does not have time to set into the thread structure.

Which types of cleaning actually harm delicate materials

The real danger comes not from professional solvents, but from incorrectly chosen technology. The most common mistake is water-based cleaning (aqua cleaning) for wool, cashmere, and viscose. Water penetrates the core of the wool fiber, causing shrinkage and matting of the scales — the item shrinks in size and becomes stiff. The second risk is mechanical impact in the drum. If a coat has large decorative elements (glass beads, metal rivets), they can press through the fabric or leave creases during spinning. At profi-clean, we always use manual stain removal and a delicate cycle with reduced spin speed for such cases. The third hidden enemy is “neighboring” stains: if an item with an oil stain is loaded into the machine along with white silk, the grease can transfer and set on the adjacent area. That’s why we sort every batch by hand, rather than using a “load and start” approach.

How to distinguish quality dry cleaning from one that will shorten service life

There are three markers by which you can evaluate the level of service before you hand over your item. The first is the type of equipment. Professional laundries use machines with a closed-loop distillation cycle (Bowe, Firbimatic, Union). If you’re told that “everything is cleaned in a regular washing machine on the delicate cycle” — that’s not dry cleaning, it’s aqua cleaning without a guarantee. The second is the availability of solvent certificates. In Kazakhstan, only compounds with a safety class of GHS 2-3, free of chlorine and phenol, are legally used. The third is how the company receives the item. At profi-clean, we inspect each item under a UV lamp to identify hidden defects, test colorfastness on an inconspicuous area, and only then decide on the cycle. If you weren’t asked about the fabric type and the label wasn’t checked during drop-off, the item risks ending up in the wrong cycle.

Real statistics: how many wears proper dry cleaning adds

Based on our observations over 8 years of work, a wool coat with regular cleaning once a season lasts 5-7 years, while with a complete lack of care — 2-3 years before irreversible wear and pilling appear. A wool-synthetic blend suit (Super 100–120) with professional cleaning every 10-15 wears lasts 4-5 seasons without losing its shape. A silk blouse cleaned after every second wear retains its color and shine 3 times longer than one hand-washed with powder. These figures only work if the cleaning is done on the right equipment and with the right solvent. If you entrust an item to a non-professional who uses an aggressive composition or overheats the solvent, the service life is reduced to 1-2 seasons. In my opinion, the key point is not the frequency of cleaning, but its quality: one high-quality cleaning extends the life of an item more than ten cheap ones.

Reviews

Reviews about dry cleaning of expensive items

4.7 based on 34 reviews about the service
  • 2GIS4.9 · 412
  • Google4.8 · 196
  • Instagram5.0 · 126
AigerimBostandyk district · February 25, 2026
★★★★★
stain on silk

I ordered dry cleaning for luxury items — a Gucci silk dress. The coffee stain was removed perfectly, fabric unharmed.

profi-clean Company Response

Thank you, Aigerim! Glad we could help.

MaratMedeu district · August 7, 2024
★★★★★
Hugo Boss suit

Great suit cleaning, returned like new. Even the lining wasn't damaged.

DaniyarAlmaly district · May 16, 2026
★★★★★
Moncler down jacket

I dropped off my Moncler down jacket for luxury dry cleaning. Returned without streaks, down not clumped. Super!

profi-clean Company Response

Thank you, Daniyar! We treated your item with care.

ZhannaAuezov district · June 6, 2024
★★★★☆
cashmere coat

The coat became cleaner, but a couple of lint remained. Overall good.

YerlanTurksib district · March 16, 2023
★★★★★
wool blazer

Did dry cleaning of expensive items — a wool blazer. Removed sweat odor, color is fresh.

AsselNauryzbai district · September 1, 2023
★★★★★
Max Mara coat

Max Mara coat looks like from a boutique after cleaning. Thank you!

profi-clean Company Response

Assel, glad you are satisfied!

KuanyshZhetysu district · January 24, 2024
★★★☆☆
leather jacket

Ordered dry cleaning of expensive items — a leather jacket. Oil stain removed, but slight wear appeared on the folds.

profi-clean Company Response

Kuanysh, we apologize. We will redo it for free.

DinaraAlatau district · May 1, 2024
★★★★★
evening dress

The sequin dress sparkles again. Not a single sequin fell off.

TimurBostandyk district · May 27, 2025
★★★★★
shearling coat

Gave my shearling coat for dry cleaning of expensive items. Greasy spots cleaned, leather is soft.

profi-clean Company Response

Timur, thank you for your trust!

GulnaraMedeu district · June 24, 2026
★★★★☆
velvet dress

Velvet became softer after cleaning, but lost a bit of shine. Overall okay.

AlexeyAlmaly district · January 15, 2026
★★★★★
wedding dress

Dry cleaning of expensive items — my wife's wedding dress. Traces of grass and wine disappeared. Excellent.

profi-clean Company Response

Congratulations! Glad we preserved the memory.

OlgaAuezov district · April 3, 2026
★★★★★
camel wool coat

Camel wool coat looks like new. The pile did not mat.

NurlanTurksib district · December 4, 2026
★★★★★
Canada Goose jacket

Gave my Canada Goose jacket for dry cleaning of expensive items. Filling did not clump, water-repellent coating restored.

SauleNauryzbai district · November 28, 2023
★★★★☆
Hermes wool sweater

The sweater was cleaned of pills but shrank a bit. Had to steam it.

profi-clean Company Response

Saule, thank you for the review. We'll be more careful.

BakhytZhetysu district · May 2, 2024
★★★★★
The North Face down jacket

Dry cleaning of expensive items — down jacket. Dirty sleeves were cleaned, down was evenly distributed.

MadinaAlatau district · October 26, 2024
★★★★★
Chanel jacket

Chanel jacket without a single stain. Tweed didn't deform. Thank you!

profi-clean Company Response

Madina, we tried our best!

RuslanBostandyk district · December 19, 2025
★★★★★
leather gloves

Ordered dry cleaning of expensive items — leather gloves. They became like new, no cracks.

ZukhraMedeu district · July 26, 2024
★★★☆☆
fur vest

Mink vest became a bit stiff after cleaning. Fur is flattened in places.

profi-clean Company Response

Zukhra, we apologize. Come by, we'll fix it.

KanatAlmaly district · September 27, 2023
★★★★★
wool trousers

Excellent dry cleaning of expensive items — wool trousers. Creases were pressed, coffee stains removed.

profi-clean Company Response

Thank you, Kanat!

AinagulAuezov district · September 18, 2026
★★★★★
chiffon dress

Chiffon dress didn't fade or tear after cleaning. Gentle.

DaurenTurksib district · November 16, 2025
★★★★★
Armani tracksuit

Sent Armani tracksuit for dry cleaning of expensive items. Logos didn't wear off, fabric like new.

profi-clean Company Response

Dauren, thanks for the review!

GaukharNauryzbai district · March 15, 2023
★★★★☆
satin dress

Satin became matte, although we asked not to change the shine. But clean.

profi-clean Company Response

Gaukhar, we'll take your wish into account for the future.

MaratZhetysu district · July 12, 2024
★★★★★
suede jacket

I gave my suede jacket to the premium dry cleaning service. The nap was lifted, the color is even.

AliyaAlatau district · January 25, 2026
★★★★★
coat with fur

Coat with fur collar — the fur didn't shed, the coat is clean. Thank you!

profi-clean Company Response

Aliya, we're glad to help!

YerzhanBostandyk district · March 21, 2025
★★★★★
Balenciaga t-shirt

The Balenciaga t-shirt was cleaned as part of the premium dry cleaning service. The print is undamaged.

SvetlanaMedeu district · February 27, 2025
★★★☆☆
silk robe

The silk robe faded after cleaning. But the stains were removed.

profi-clean Company Response

Svetlana, we apologize. Please contact us for compensation.

BekzatAlmaly district · September 9, 2025
★★★★★
Armani blazer

Armani blazer — premium dry cleaning. The wine stain disappeared, buttons intact.

profi-clean Company Response

Thank you, Bekzat!

NazgulAuezov district · December 20, 2025
★★★★★
embroidered dress

Dress with hand embroidery — threads didn't fade, beads are in place.

TemirlanTurksib district · November 24, 2023
★★★★★
leather bomber jacket

I gave my leather bomber jacket to the premium dry cleaning service. The oil stain was removed, the leather didn't stiffen.

profi-clean Company Response

Temirlan, thank you!

RaushanNauryzbai district · February 1, 2026
★★★★☆
wool scarf

The scarf became softer but shortened a bit in length. It turned out well.

IskanderZhetysu district · November 27, 2023
★★★★★
sheepskin vest

I gave my sheepskin vest to the premium dry cleaning service. The leather is soft, the fur is fluffy.

AsselAlatau district · October 23, 2024
★★★★★
lace dress

The lace dress is not torn after cleaning. Perfect.

profi-clean Company Response

Assel, we're glad you're satisfied!

MaksatBostandyk district · July 10, 2025
★★★★★
nylon jacket

The nylon jacket was sent for expensive dry cleaning. Dirt was removed from the white color, no yellowness.

DinaraMedeu district · August 23, 2025
★★★★★
mohair coat

The mohair coat became fluffy and clean. Thank you!

FAQ

Frequently asked questions about dry cleaning of expensive items

How long does dry cleaning take?

Standard dry cleaning takes 2-3 days. Express service is 24 hours with no extra charge.

How to order dry cleaning?

Call us or leave a request on the website. We will accept your item at our location or arrange free courier pickup.

How to prepare an item for drop-off?

Check pockets, zip up zippers and button buttons. Inform us about stains and fabric specifics.

What if the item is damaged?

We guarantee gentle cleaning. In rare cases of damage, we will refund your money or compensate for the loss.

Is express dry cleaning available?

Yes, within 24 hours with no extra charge. Just specify when ordering.

Can I pay with Kaspi?

Yes, we accept Kaspi, Halyk, and cash. Payment upon receipt is possible.

Do I need to pre-wash the item?

No, we will perform a full cleaning ourselves. Pre-washing may damage the fabric.

What guarantees do you offer?

We guarantee quality: if a stain is not removed, we refund your money. We also guarantee the preservation of shape and color.

How long does it take for the item to dry?

After cleaning, the item is completely dry. If additional drying is needed, it takes up to 1 hour.

Is delivery available?

Yes, free delivery within Almaty when ordering under an individual tariff. The courier will come at a convenient time.

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