Premium comprehensive cleaning of apartments and houses with a crystal-clear guarantee
We work with any types and materials
Full cleaning of all rooms, including sofa dry cleaning and window washing.
from 12,000 ₸Cleaning of two rooms, kitchen, bathroom, hallway using professional products.
from 14,500 ₸Comprehensive cleaning of three rooms, including upholstered furniture dry cleaning and parquet care.
from 17,000 ₸Cleaning of four rooms, window washing, disinfection of bathrooms and kitchen.
from 19,000 ₸Compact studio cleaning with emphasis on cleanliness of all surfaces.
from 9,500 ₸Premium penthouse cleaning with panoramic window washing and care for expensive coatings.
from 12,000 ₸House cleaning up to 200 m², including carpet dry cleaning and wooden floor care.
from 26,500 ₸Full cleaning of a large house, treatment of all surfaces and disinfection.
from 26,500 ₸Townhouse cleaning with window washing on all floors and upholstered furniture cleaning.
from 21,500 ₸Comprehensive cottage cleaning, including fireplace and marble surface care.
from 26,500 ₸Apartment cleaning with attention to details: mirrors, glass surfaces.
from 17,000 ₸Office cleaning with workstation disinfection and carpet dry cleaning.
from 14,500 ₸We agree on a checklist of works in advance for your format
Regular maintenance cleaning
Deep cleaning of entire apartment
Removal of construction dust and traces
After tenant move-out or before move-in
From inspection to result with guarantee
The master assesses the area, surface types, and degree of soiling. A work plan is drawn up indicating time and necessary products.
Dust removal from all surfaces: shelves, light fixtures, curtain rods. We use microfiber and brush attachments for hard-to-reach areas.
Washing all surfaces with professional Kiehl and Sodasan products. Special attention to kitchen backsplashes, countertops, and windowsills.
Deep cleaning of sofas, armchairs, and carpets with Karcher extractor and shampoo. Removing stains, odors, and allergens.
Streak-free window and mirror washing using squeegee and microfiber. Frames and sills are also treated.
Cleaning and polishing parquet, laminate, tiles. Using specialized products for each floor type.
Treatment of plumbing, tiles, and mirrors with disinfectants. Removing limescale and disinfecting toilet, sink, bathtub.
The master checks quality against a checklist, and you are invited to inspect. If necessary, rework is done. Signing the acceptance certificate.
German Kiehl products effectively remove any dirt, while organic Sodasan is safe for allergy sufferers. We select chemicals based on surface type: for marble, wood, glass. The result is impeccable cleanliness without streaks.
Karcher extractors with hot water and shampoo deeply clean upholstery and carpets, removing up to 99.97% of allergens. HEPA filters trap the smallest dust particles, which is especially important for asthmatics.
Each profi-clean master has a premium cleaning certificate and at least 3 years of experience. We regularly conduct training on working with delicate materials and new equipment.
We are confident in quality: if within a week you notice dust or streaks, the master will come and fix it for free. The guarantee is stated in the contract.
All Sodasan products have eco-certificates and are biodegradable. They do not cause allergies and are safe on skin contact. You don't have to worry about your household's health.
Each cleaning follows an 8-step checklist. Masters work in white gloves to avoid streaks. After final inspection, you sign an acceptance certificate.
After
Request: Need a general cleaning of the living room: dust, streaks on the floor, items scattered.
Done: Performed dry and wet cleaning of all surfaces, washed the floor, wiped the furniture.
Cost: 12 000 ₸
Master: Aigul Serikova, cleaning master
Total: The living room shines with cleanliness, things are neatly arranged, the floor gleams.
After
Request: I want to wash the wooden floor and dust the furniture in the bedroom.
Done: Performed dry and wet cleaning of the floor, wiped all surfaces.
Cost: 13 000 ₸
Master: Damir Nurlanov, cleaning master
Total: The parquet is clean and shiny, the room is fresh and tidy.
After
Request: Need to clean the kitchen: grease stains on the countertop, dirty floor.
Done: Cleaned the marble countertop with special products, washed the backsplash and floor.
Cost: 16 000 ₸
Master: Marat Kassymov, cleaning master
Total: The countertop is streak-free, the kitchen sparkles, pleasant smell.
After
Request: The tiles in the bathroom have lost their shine, there is limescale.
Done: Cleaned the tiles and grout, removed limescale, washed the fixtures.
Cost: 13 000 ₸
Master: Gulmira Akhmetova, cleaning master
Total: The tiles shine, the bathroom is fresh and clean.
After
Request: The mirror has streaks, the floor is dirty, shoes are scattered.
Done: Washed the mirror and floor, wiped the closet, organized the shoes.
Cost: 12 000 ₸
Master: Aliya Sagintayeva, cleaning master
Total: The mirror is streak-free, the hallway is clean and tidy.
After
Request: Balcony dusty, need to wash floor and walls.
Done: Washed floor, walls, windows, dusted items.
Cost: 14 000 ₸
Master: Yerlan Tleubayev, cleaning master
Total: Balcony clean, fresh air, pleasant to be in.
After
Request: Carpet in office dusty, needs deep cleaning.
Done: Performed carpet dry cleaning, washed floor and wiped furniture.
Cost: 13 000 ₸
Master: Nurzhan Iskakov, dry cleaning master
Total: Carpet clean, no stains, office feels fresh.
After
Request: Kids room messy, toys scattered, dust on shelves.
Done: Put toys away, washed floor and wiped furniture.
Cost: 12 000 ₸
Master: Lyazzat Muratova, cleaning master
Total: Room tidy, toys in baskets, clean and cozy.
After
Request: Sofa has food and drink stains, needs dry cleaning.
Done: Performed dry cleaning of sofa upholstery using an extractor.
Cost: 11 000 ₸
Master: Timur Zhaksybekov, dry cleaning master
Total: Upholstery clean, no stains, sofa like new.
After
Request: Carpet not cleaned for a long time, has set-in stains.
Done: Performed deep dry cleaning of carpet with shampoo and extraction.
Cost: 13 000 ₸
Master: Askhat Kaliyev, dry cleaning master
Total: Carpet clean, no stains, pile fluffy and fresh.
All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.
At first glance, VIP and general cleaning seem similar: both are deep and labor-intensive. But the difference lies not in the scope of work, but in the approach to the task and the final result you receive.
General cleaning aims to remove visible dirt and dust from all open surfaces: floors, baseboards, window sills, radiators are washed, cabinets are wiped inside and out. The VIP format at profi-clean goes down to the level of microparticles that settle in the most inconspicuous places — the top edges of kitchen cabinets, the back walls of the refrigerator, ventilation grilles, and the tops of interior doors. These areas become sources of allergens and dust mites, especially in Almaty apartments with stretch ceilings, where dust accumulates for years. In VIP cleaning, we use Karcher SG 4/4 steam cleaners with a steam temperature of 140°C — it disinfects and removes old deposits without chemicals. Our practice shows: after general cleaning, up to 30% of dust remains on top shelves; after VIP cleaning, less than 5%.
General cleaning often uses universal detergents — they handle grease and limescale but leave a chemical residue on surfaces that can cause allergies for household members. In VIP cleaning, profi-clean uses professional hypoallergenic chemicals from Kiehl and Sodasan — they are biodegradable and contain no chlorine, phosphates, or aggressive surfactants. On kitchen surfaces and children’s toys, we use products with a pH of 5.5 — they do not erode the protective layer of the material and are safe in case of accidental contact with food. The difference is fundamental: after general cleaning, the apartment needs to be aired for 2-3 hours due to the smell of chemicals; after VIP cleaning, you can enter immediately. For families with children under three years old or asthmatics, we recommend the VIP format — it eliminates the risk of respiratory tract irritation even with prolonged stay in the room.
General cleaning is usually done with a regular vacuum cleaner with a dust bag — it releases up to 40% of fine particles into the air, which then settle back down. VIP cleaning at profi-clean is performed with industrial vacuum cleaners equipped with HEPA filters class H13 — they capture 99.97% of particles as small as 0.3 microns, including pollen, mold spores, and pet dander. After standard cleaning in an Almaty apartment with plastic windows, the concentration of suspended PM2.5 particles in the air can remain elevated for another 4-6 hours. After VIP cleaning with HEPA filtration, the air becomes cleaner than outside — this is confirmed by measurements with our laser particle counter before handing over the property. If there is an allergy sufferer in the house, general cleaning without quality filtration will only worsen the situation, while the VIP format provides real relief.
General cleaning does not include targeted surface disinfection — cleaning agents remove dirt but do not kill 100% of bacteria and viruses. In the VIP format, we treat all contact zones (door handles, switches, remote controls, handrails, faucets) with antiseptic solutions based on QAC (quaternary ammonium compounds) with a 10-minute exposure — this kills up to 99.9% of pathogens. In Almaty apartments, where windows are rarely opened in winter, up to 500 CFU/cm² of bacteria accumulate on handles and switches over the season — more than on a toilet seat. During VIP cleaning, we treat these points twice: first with a cleaning agent, then with an antiseptic. For families with infants who put everything in their mouths, or for people with weakened immune systems, such double treatment is not a luxury but a necessity.
profi-clean VIP cleaning is designed to remove contaminants that standard cleaning or even general cleaning cannot handle: from stubborn grease deposits to pollen and biological traces. We break down the apartment or house by layers of contamination — from visible debris to microparticles settled in porous surfaces.
Cement dust, fine construction particles, and grout residue are among the most aggressive contaminants after renovation. Cement and gypsum particles have an abrasive structure: during regular wet cleaning, they scratch laminate flooring, polished countertops, and glass facades. In our practice, there was a case where a client tried to wash grout residue off a shower partition with a regular cleaning agent — a month later, matte streaks remained on the glass, requiring polishing. During VIP cleaning, we use pH-neutral solutions with chelating agents (Kiehl Deep Clean) that bind calcium and cement ions without damaging the surface. To remove hardened splashes of mounting foam, we use a special remover Sodasan, which softens the foam without acetone — otherwise, chemical burns remain on plastic windowsills. Special attention is given to micro-cracks in tiles: without a professional extractor, construction dust remains in the joints at a depth of 1-2 mm and resurfaces upon first contact with water.
Kitchen grease settles not only on the hood and tiles but also on the ceiling, cabinet doors, and cornices — at heights up to 3 meters, the grease layer can reach 0.3–0.5 mm over six months of active cooking. Regular dish gels do not break down polymerized grease (that which has been heated): it turns into a film resembling varnish. For VIP cleaning, we use alkaline solutions with a pH of 10–12 (Kiehl Fat Dissolver), which hydrolyze grease into glycerin and soap — this is the only way to remove the deposit without abrasives. On wooden facades, grease penetrates into the pores, and if scrubbed with a hard sponge, the protective lacquer coating wears off — we use long-pile microfiber and let the solution sit for 3-5 minutes before rinsing. Our experience shows that on MDF cabinets without a protective film, grease is only removed with steam at 120°C — otherwise, yellow stains remain, appearing after a week.
Mold, fungus, traces of insect and pet activity — a category requiring disinfection without toxic fumes. In Almaty, due to high humidity during the off-season (especially in ground-floor apartments and basements), black mold Aspergillus niger appears on tile joints in the bathroom and under the kitchen sink. During VIP cleaning, we do not just wash off visible deposits — we treat the affected area with oxygen bleach Sodasan (active oxygen 12%), which destroys mycelium up to 2 mm deep in the grout. Pet urine stains on carpets are a separate issue: uric acid crystallizes in the fibers and remains after regular cleaning; when re-wetted, the smell returns. We use an enzyme neutralizer with a bacterial culture that breaks down the crystals into water and carbon dioxide within 10-15 minutes. After this treatment, the carpet does not smell even at 60% indoor humidity.
Plant pollen, house dust mites, mold spores, and skin cell particles are invisible contaminants that a damp cloth cannot remove. Standard cleaning merely redistributes them through the air: microparticles measuring 0.3–5 microns (PM2.5) resettle on surfaces within 20–30 minutes. During profi-clean’s VIP cleaning, we work in three stages: first, we vacuum with an H13-class HEPA filter (capturing 99.97% of particles down to 0.3 microns), then we wipe all surfaces with a damp microfiber cloth treated with an antistatic agent (Kiehl Anti-Dust), and finally, we treat textiles and upholstered furniture with dry steam at 130°C — this destroys dust mites up to 3–4 mm deep in the upholstery. For apartments with allergy sufferers, we additionally flush the air conditioning system: the indoor unit can accumulate up to 200 grams of pollen per season, and without disassembling the filters, VIP cleaning does not provide a lasting effect — allergens return within 2-3 days with the first use of the split system.
VIP cleaning differs from standard cleaning not so much in the set of actions, but in the approach to each surface: premium interiors in Almaty feature materials that standard chemicals and rough mechanics can simply destroy. Let’s break down the nuances of working with delicate coverings — from marble to natural silk.
Marble is a carbonate rock that reacts with acids: vinegar, lemon juice, and even some household cleaners leave dull spots — micro-etchings that cannot be washed away and require re-polishing. In Almaty, marble is often laid in hallways and kitchens, where it is exposed to juices, wine, and coffee. At profi-clean, we use only neutral pH products (pH 7–8) on a water base — for example, the Kiehl line for stone, which does not disrupt the crystal lattice. The second risk is abrasive sponges: the rough side leaves scratches where dirt gets embedded. For marble, we use microfiber cloths with a density of 300–400 g/m² and a soft pile. After wet cleaning, we always apply a protective crystallizer impregnation — it extends the shine for 6–8 months. If the marble already has acid etching, only professional grinding with diamond discs can save it, but this is a separate service not included in regular VIP cleaning.
Engineered wood flooring with a lacquer coating or furniture made of natural veneer fears stagnant moisture: if you leave a wet cloth on a lacquered surface for 10–15 minutes, the lacquer begins to cloud, and water seeps into the joints, causing swelling. In Almaty apartments with underfloor heating, this risk is higher — temperature fluctuations expand micro-cracks. Our technology: a slightly damp cloth (wrung “dry”), movement strictly along the grain, without circular rubbing. For stain removal, we use alcohol-based products with no more than 10% concentration, as they evaporate faster than water. Once a quarter, we apply a wax or oil polish based on carnauba wax — it prevents the lacquer from drying out and cracking. We never use steam cleaners on veneer: steam under pressure penetrates under the lacquer layer and peels it off. Before VIP cleaning in homes with wooden floors, we check the humidity level with a hygrometer — if the room is dry (below 40%), we humidify the air before washing to prevent the wood from “pulling” moisture from the cloth.
Curtains made of natural silk, velvet chair upholstery, velour bedspreads — all these fabrics require different modes. Silk shrinks and loses color at temperatures above 40°C, so we hand-wash it in cold water with a special shampoo (alkali-free) and dry it flat away from radiators. Velour and velvet are pile fabrics: if you rub them with a wet brush, the pile gets flattened and “bald spots” appear. At profi-clean, we clean velour using the dry foam method: we apply a foamed solution (Sodasan for delicate fabrics), let it dry for 30–40 minutes, then collect it with a vacuum cleaner with a turbo brush. For velvet, we only use a steam cleaner with low pressure (up to 3 bar) and a brush attachment with natural bristles — the steam softens the dirt but does not flatten the pile. A common mistake owners make is trying to remove a stain from velvet with a damp cloth: the dirt gets smeared deeper, and after drying, a halo remains. In Almaty, where there is a lot of pollen and poplar fluff in the spring, delicate fabrics get clogged especially quickly — we recommend vacuuming velour furniture once a week with a brushless attachment.
Kitchen facades made of MDF with matte enamel, glossy plastic, or acrylic are three different materials that react differently to the same products. Glossy acrylic gets scratched even by microfiber with coarse pile (e.g., old rags) — we use 100% polyester wipes with a density of 320 g/m², which leave no micro-scratches. Matte enamel is afraid of acetone-based degreasers — they wash off the top layer of paint, leaving whitish stains. In practice, in Almaty apartments with active cooking (pilaf, manti, frying), grease deposits on facades harden within 2–3 days, and regular products can’t remove them — preheating with steam at 60 °C and an alkaline solution with pH 9–10 followed by neutralization is required. We apply the solution for 3–5 minutes, rinse with distilled water, then polish the facades with an antistatic agent — it repels dust for 2–3 weeks. It is forbidden to use abrasive pastes on any glossy surfaces — they leave a “cobweb” of scratches visible under side lighting. In homes with premium kitchens (Scavolini, Valcucine), we always request the material passport from the manufacturer — not all “universal” products are suitable even for one brand.
Premium interiors often feature large mirror panels (floor-to-ceiling, built into wardrobes) and frosted glass partitions — for example, in showers. Mirrors in Almaty suffer from hard water: calcium salts leave a white residue that cannot be removed with regular glass cleaner. We use distilled water and a solution with isopropyl alcohol (30%) — it evaporates without streaks and leaves no rainbow film. Chrome faucets (Grohe, Hansgrohe) require a different approach: acidic cleaners are unacceptable (they etch the chrome coating), and abrasive sponges leave matte spots. In practice, in Almaty apartments with water hardness of 7–8 mg-eq/L, limescale on faucets appears within 2–3 weeks — we remove it with a paste based on citric acid (5% concentration, 2-minute exposure time) and polish with microfiber to a shine. We clean frosted glass partitions in showers only with a soft sponge and a neutral cleaner — using a steam cleaner on frosted glass can leave streaks that appear after drying. After cleaning, we apply a water-repellent spray to the glass — it reduces the frequency of cleaning by half and prevents the formation of “stone” deposits.
Preparing for VIP cleaning in Almaty differs from regular tidying up — it reduces the cleaners’ work time by 15–20% and improves the quality of the final result. I’ll tell you what to do before our arrival to make the premium cleaning as effective as possible.
Personal items on tables, dressers, and windowsills slow down the cleaner’s work by 30–40 minutes per shift. Before the profi-clean team arrives, we ask you to remove cosmetics, documents, jewelry, and small decor from horizontal surfaces — our team does not move other people’s items to avoid losing anything. On open shelves in Almaty living rooms, books, souvenirs, and photo frames are often placed: it’s better to gather them in one group on the floor or in a box, rather than leaving them individually. In bedrooms with vanity tables, clear the countertop itself — we will carefully wipe the bottles and jars from the outside, but we do not look inside the drawers. In the kitchen, remove bread bins, sugar bowls, and cutting boards from the work area — this allows the technician to treat the entire countertop surface without gaps. In children’s rooms, our team does not touch toys assembled into structures, but it’s better to put small parts on the floor into a container — this speeds up vacuuming. In my opinion, the main rule is to simply put items you don’t want touched into a closed closet or drawer: this eliminates questions for the cleaner and maintains your boundaries.
Fragile items — vases, figurines, collectible glass — we recommend putting them away in a cabinet or removing them from open shelves before a VIP cleaning. In our orders in Almaty, we encounter antique chandeliers from Bohemia and Japanese porcelain on consoles — their value can reach a significant amount, and standard cleaning insurance does not cover accidental chips. If an item cannot be moved (e.g., a built-in illuminated display case), notify our dispatcher in advance — for such areas, we assign an additional staff member to secure fragile elements during wet cleaning. Paintings and mirrors in heavy frames are removed and wiped separately by us, but small wall panels without fasteners are best taken down before our arrival. In apartments with premium renovations on Al-Farabi Avenue, marble sculptures and designer Murano glass lamps are often present — we treat these only with a dry cloth, but if you remove them beforehand, the cleaner can wash the floor underneath without risking damage to the fragile decor. By the way, glass coffee tables with thick tops weigh up to 40 kg — they don’t need to be moved; just clear the surface, and our team will work around the legs from both sides.
VIP cleaning includes treating the front facades of cabinets and top shelves, but not the interior contents of dressing rooms. To allow the profi-clean cleaner to wipe the doors without obstruction, close all drawers and ensure that doors are not blocked by clothes hanging from hangers. In dressing rooms with an area of 6 m² or more, which are found in elite residential complexes in Almaty (e.g., “Triumph,” “Moscow”), we wipe all open shelves with shoes and accessories — if belts or watches are lying on them, put them away in a closed case. Wardrobes with mirrored doors are cleaned with a special streak-free solution, but before that, close the doors to prevent the solution from getting on clothes. In dressing rooms with open storage systems (rail systems, rods), our team does not remove hangers — they simply vacuum the floor and wipe accessible horizontal rods. Built-in wine cabinets and cosmetic refrigerators are treated externally, but we do not open them — keep access to the front panel clear. If you have a closed safe or a box with documents, simply inform the administrator when placing the order — the cleaner will work around this area along the perimeter, without touching the locks.
Access to remote areas — mezzanines, storage rooms, balconies, and loggias — speeds up VIP cleaning by 20–30 minutes. Before the profi-clean team’s visit, open doors to all rooms, including dressing rooms, laundry rooms, and utility rooms — if any door is locked, the cleaner will not be able to vacuum the floor underneath. Balconies and loggias in Almaty’s new buildings are often cluttered with boxes and construction materials — it’s best to remove them or group them in one corner so that the technician can treat the entire floor area. In apartments with panoramic windows spanning 5–8 meters, remove potted houseplants from the windowsills — our team washes windowsills and frames on both sides, and plants may get in the way or suffer chemical burns. Mezzanine cabinets under the ceiling are not opened by us, but if you want the cleaner to wipe their doors, remove boxes and bags from them. In private houses and penthouses with terrace access, ensure a passage to outdoor furniture — our team treats it as well, if specified in the order. Additionally, if the home has a winter garden or greenhouse with tropical plants, notify the dispatcher in advance: we use only water-based solutions without alcohol to avoid damaging the leaves.
Working ventilation, air conditioners, and plumbing are the foundation of a high-quality VIP cleaning, as without them it’s impossible to remove all dust and streaks. Before the profi-clean cleaners arrive, turn on the supply ventilation for 15–20 minutes — fresh air accelerates the drying of cleaning solutions on windows and mirrors, reducing the risk of streaks. Check that all taps have water and the drain works without clogs — for wet cleaning of each room, a master uses up to 5–8 liters of water, and interruptions in the water supply in Almaty (especially in the upper part of the city — in Kamenka or Gorny Gigant) stop the process. We treat split-system air conditioners externally and clean the filters, but this requires access to the indoor unit — remove decorative panels or curtains from it. In apartments with a “smart home” system, turn off motion sensors during cleaning so the light doesn’t turn on with every cleaner’s movement — this saves batteries and nerves. We do not touch dishwashers and washing machines, but if they are built into the kitchen set, open the cabinet doors under them — our team will wipe the baseboards and floor inside the niche. In practice, if you check all taps and ventilation the day before the visit, cleaning takes an hour faster, and the quality of window washing is noticeably higher — without streaks or deposits from stagnant water.
VIP cleaning solves tasks that general cleaning cannot handle — from allergenic pollen during the flowering period to grease deposits on premium facades, typical for Almaty kitchens with gas stoves. Let’s break down why a professional approach is more profitable than self-cleaning, what risks owners take when trusting cleaning to unverified teams, and what to look for when choosing a contractor in Almaty.
In Almaty, from April to October, the concentration of pollen and poplar fluff in the air exceeds the norm by 3–5 times — this forces apartment owners with children and asthmatics to look for the most hypoallergenic cleaning service. profi-clean uses professional chemicals from German brands Kiehl and Sodasan with EcoCert and Nordic Swan Ecolabel certificates — these compounds do not contain chlorine, phosphates, formaldehyde, or synthetic fragrances. After
We ordered VIP cleaning after renovation — construction dust was cleaned everywhere, even in hard-to-reach places. The result is perfect, thank you!
Aigerim, glad you are satisfied! Always ready to help with post-renovation cleaning.
They cleaned a two-story house, quality work but a bit delayed. Stains on carpets were removed, windows shine. Overall good.
We ordered VIP cleaning for our office — they arrived on time, washed all glass partitions, polished furniture to a shine. Colleagues are delighted.
Daniyar, thank you for your review! We work conscientiously.
After the deep cleaning, the kitchen shines, the hood was cleaned of grease, the refrigerator was defrosted and washed. Very satisfied.
I ordered VIP cleaning for a private house — three floors, lots of furniture. The team finished in 6 hours, everything perfectly clean. I recommend.
Erlan, thank you! For large houses, we have special teams.
Regular cleaning, but not enough attention to corners. Dust remained on cabinets. For this price, I expected more.
Assel, we apologize. We will pass your feedback to the team for quality improvement.
We ordered VIP cleaning of the terrace and barbecue area — they cleaned the grill, scrubbed the tiles with brushes, garden furniture looks like new. Excellent!
Cleaning of the children's room — washed the walls, arranged toys, cleaned the carpet. The child is allergic, after cleaning he stopped sneezing. Thank you!
Dinara, we use hypoallergenic products, glad we helped.
Before selling the apartment, we did VIP cleaning — potential buyers noted the perfect cleanliness. Sold quickly.
Cleaned the country house well, but forgot about the garage. Had to call, they came back to finish. Otherwise no complaints.
Gulnara, sorry for the inconvenience. We promise to be more attentive.
I ordered VIP cleaning with washing of crystal chandeliers — they took everything down, washed, and hung back. They sparkle like new. Pros!
Two-level apartment after a party — cleaned perfectly, removed stains from the sofa, washed floors. Thank you for saving us!
Olga, we were happy to help! Contact us again.
For a villa with a pool, I ordered VIP cleaning — they cleaned all areas, the water in the pool became clear. I recommend!
Cleaned Persian carpets from stains without damaging the pile. Very careful!
Saltanat, we use gentle products for delicate surfaces.
Ordered VIP cleaning for the gym — equipment was washed, mirrors polished, floors disinfected. Only a chemical smell remained, but it aired out.
Penthouse with panoramic windows — cleaned to transparency, every star visible. Perfect!
Kamila, thank you! We love challenging tasks.
Before the SES inspection, I ordered VIP cleaning of the restaurant — all surfaces, kitchen, refrigerators. Passed inspection without any issues.
White furniture looked terrible after guests, but the cleaners removed all stains, even from upholstery. Thank you!
Ainura, glad we could restore the whiteness.
Apartment with a cat and dog — VIP cleaning included sofa cleaning from fur and odor. Now fresh, no allergies.
The dacha was cleaned well, but the windows on the veranda were not washed very thoroughly. Otherwise, everything is fine.
Gaukhar, we'll take note. Next order we'll give a discount.
VIP cleaning of the pool and sauna — tiles cleaned, filters cleaned, water crystal clear. Satisfied!
After unscrupulous tenants, the apartment was a mess. The cleaners cleaned the kitchen, bathroom, removed odors. Thank you!
Lyazzat, we know how it is. Glad to help.
Ordered VIP cleaning for the office — they washed walls, ceilings, and cleaned the carpet. Employees appreciated the cleanliness.
The kitchen set was cleaned of grease to a shine, the hood looks like new. The stove sparkles. Super!
Aliya, thank you! For the kitchen, we have powerful products.
VIP cleaning with window washing — the windows were washed perfectly, but there was still dust on the windowsills. Overall good.
Nurzhan, thank you for the feedback. We will be more attentive to details.
The marble floors were polished to a mirror shine. I have never seen such cleanliness!
Ordered VIP cleaning for the billiard room — they cleaned the cloth, washed the floors, removed dust from the chandelier. Playing is a pleasure.
The carpet in the bedroom was cleaned of dust, I couldn't even believe it was that color. Very pleasant!
Zhuldyz, we use extractor cleaning. Glad you liked it.
The garage and workshop were neglected, ordered VIP cleaning — washed floors from oil, wiped shelves, arranged tools. Now it's tidy.
After construction, the balcony was all dusty — they washed walls, floor, windows. Now it can be used as a relaxation area.
Aiman, great! The balcony should bring joy.
VIP cleaning with mattress dry cleaning — stains were removed, but the mattress took a long time to dry. Otherwise, the quality is excellent.
Yerzhan, sorry for the long drying time. Next time we'll use accelerated drying.
The time depends on the area and condition. On average, a one-bedroom apartment takes 2-3 hours, a three-bedroom apartment takes 4-6 hours. A house up to 200 m² is cleaned in 6-8 hours.
Leave a request on the website or call us. We will agree on a convenient time, conduct an inspection, and calculate the exact cost. The master's visit is free.
Yes, we use organic Sodasan products that are certified safe. They do not contain harsh chemicals and do not cause allergies.
We accept cash, Kaspi Gold, Halyk Bank, and card transfers. Non-cash payment is available for legal entities.
It is advisable to remove small items from surfaces and clear access to furniture. The master will carefully move furniture if necessary.
Yes, we offer a 7-day guarantee. If you find dust or streaks, the master will come and redo it for free.
We recommend once a month to maintain perfect cleanliness. One-time orders are also possible, for example, before a holiday or after renovation.
Yes, we work in Almaty and suburbs: up to 30 km from the city. Please check the travel cost when ordering.
We do not work with antique furniture, art objects, and valuable papers. For such items, we recommend specialized services.
Deep cleaning of upholstery with a Karcher extractor, stain removal, deodorization. After cleaning, the furniture dries in 2-4 hours.
Tell us about your experience with profi-clean — it helps other clients and us improve.
We currently operate in Almaty. Other cities are coming soon.