Wet cleaning in Almaty | profi-clean Cleaning
#1 by reviews in Almaty · 2GIS 4.9

Wet cleaning Almaty

Professional wet cleaning of apartments and houses in Almaty with a cleanliness guarantee

  • 60 minaverage dispatch time
  • 24 hoursresult guarantee
  • 4.9 / 5734 reviews
Wet cleaning Almaty — profi-clean Алматы
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Room type

Area, m²

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Types

Types of premises we clean

We work with any types and materials

What's included

What is included in wet cleaning

We agree on a checklist of works in advance for your format

Maintenance Cleaning

Regular maintenance cleaning

  • Wet cleaning of all floors and baseboards
  • Dust from open surfaces, appliances, windowsills
  • Bathroom: sink, toilet, bathtub, mirrors, tiles
  • Kitchen: stove, backsplash, sink, cabinet exteriors
  • Bed making, tidying up items
  • Trash removal, bag replacement

Deep Cleaning

Deep cleaning of entire apartment

  • Everything from maintenance cleaning
  • Washing windows, frames and sills from inside
  • Degreasing kitchen cabinets and hood
  • Removing limescale and mold from tiles and grout
  • Cleaning behind and under furniture, cleaning baseboards
  • Chandeliers, lamps, radiators, doors, sockets

Post-Renovation Cleaning

Removal of construction dust and traces

  • Removal of construction dust from all surfaces
  • Traces of paint, plaster, glue, foam sealant
  • Window and frame cleaning from smudges and stickers
  • Sockets, switches, radiators, doors, baseboards
  • Multi-stage floor washing until clean water
  • Disposal of construction waste (by arrangement)

Post-move cleaning

After tenant move-out or before move-in

  • Deep cleaning of all rooms with disinfection
  • Cleaning inside cabinets, drawers, and shelves
  • Refrigerator, stove, oven, microwave inside
  • Bathroom and kitchen: limescale, grease, mold
  • Removal of odors and traces of previous occupants
  • Washing windows, doors, switches and sockets
Process

How we do wet cleaning: step-by-step process

From inspection to result with guarantee

01

Premises assessment

The master assesses the area and degree of contamination, creates a cleaning plan.

10 min
02

Dust removal

Wipe all horizontal surfaces: shelves, tables, windowsills.

20 min
03

Mopping floors

Mop floors using professional Kiehl products.

30 min
04

Kitchen cleaning

Clean kitchen surfaces, sink, and backsplash.

20 min
05

Bathroom cleaning

Clean toilet, bathtub, sink, mirrors.

20 min
06

Dusting furniture

Dust furniture and electronics.

15 min
07

Stain removal

Remove stains from floors and walls if necessary.

15 min
08

Final Check

We check the quality of cleaning and hand over the property to the client.

10 min
Price list

Prices for wet cleaning of apartments in Almaty

We fix the price in the contract before work starts
Wet Cleaning 1-Room Apartment from 12,000 ₸
Wet Cleaning 2-Room Apartment from 14,500 ₸
Wet Cleaning 3-Room Apartment from 17,000 ₸
Wet Cleaning Studio from 9,500 ₸
Wet Cleaning Private House (up to 100 m²) from 21,500 ₸
Wet Cleaning Private House (100-200 m²) from 26,500 ₸
Wet Cleaning Office (up to 50 m²) from 14,500 ₸
Wet Cleaning Office (50-100 m²) from 18,000 ₸
Wet Cleaning Retail Space (up to 100 m²) from 18,500 ₸
Wet Cleaning Warehouse (up to 200 m²) from 21,000 ₸

Why us

Why order wet cleaning from profi-clean

99.97%

We use professional products Kiehl and Sodasan, safe for children and pets

We use hypoallergenic products Kiehl and Sodasan that do not contain harsh chemicals. They effectively remove dirt and are safe for children and pets. All formulas are certified and leave no streaks.

99.97%

We use HEPA vacuum cleaners to remove 99.97% of allergens

Our HEPA vacuum cleaners trap up to 99.97% of dust particles, pollen, and allergens. This is especially important for allergy and asthma sufferers. Equipment is regularly serviced and inspected.

2years

All masters have at least 2 years of experience and undergo training

Each profi-clean master has at least 2 years of experience and regularly undergoes training in new cleaning methods. We control quality at every stage.

100%

We guarantee cleaning quality — if something is not satisfactory, we will redo it for free

We are confident in the quality of our services: if you find any shortcomings after cleaning, we will redo the problematic areas for free. The guarantee is valid for 24 hours.

0hidden fees

We work under a contract with a fixed price, no hidden charges

The price is fixed in the contract before work begins, no additional payments. You pay exactly the agreed amount. Payment by cash, Kaspi, or Halyk.

100%

We use eco-friendly products that leave no streaks

Kiehl and Sodasan products are biodegradable and environmentally friendly. They leave no streaks on glass and mirrors, ensuring impeccable cleanliness.

Result

Wet cleaning: before and after results

Drag the slider on the photo · swipe with arrows
Before Living room of a two-bedroom apartment after general cleaning — до Living room of a two-bedroom apartment after general cleaning — после After

Living room of a two-bedroom apartment after general cleaning

Request: I want the living room to shine with cleanliness and order.

Done: We wet-cleaned all surfaces, mopped the floor, and dusted.

Cost: 12 000 ₸

Master: Aigul Serikova, cleaning master

Total: The room is fresh, dust-free and streak-free, pleasant to be in.

Before Bedroom after wet cleaning — до Bedroom after wet cleaning — после After

Bedroom after wet cleaning

Request: Need to mop the floor and dust the bedroom.

Done: We mopped the floor and wiped all surfaces, including the windowsill and baseboards.

Cost: 13 000 ₸

Master: Diana Nurgaliyeva, cleaning master

Total: The bedroom is clean, fresh, free of dust and allergens.

Before Kitchen after cleaning: cleanliness and order — до Kitchen after cleaning: cleanliness and order — после After

Kitchen after cleaning: cleanliness and order

Request: The kitchen needs a thorough wet cleaning.

Done: We washed the floor, cabinet fronts, countertop, stove, and hood.

Cost: 14 000 ₸

Master: Aliya Bekzhanova, cleaning master

Total: The kitchen sparkles, free of grease stains and odors.

Before Bathroom after cleaning — до Bathroom after cleaning — после After

Bathroom after cleaning

Request: The bathroom needs mold and limescale removal.

Done: We washed the walls, floor, fixtures, and removed mold from the grout.

Cost: 15 000 ₸

Master: Marat Kassymov, cleaning master

Total: The bathroom is clean, free of mold and limescale.

Before Hallway after wet cleaning — до Hallway after wet cleaning — после After

Hallway after wet cleaning

Request: The hallway is dusty, need to mop the floor and wipe the shoe cabinet.

Done: We mopped the floor and wiped all surfaces, including the mirror and wardrobe.

Cost: 12 000 ₸

Master: Aigerim Sadykova, cleaning master

Total: The hallway is clean, cozy, free of dust and dirt.

Before Balcony after cleaning: cleanliness and freshness — до Balcony after cleaning: cleanliness and freshness — после After

Balcony after cleaning: cleanliness and freshness

Request: The balcony is dusty, needs floor and wall washing.

Done: Washed floors, walls, windows, wiped railings.

Cost: 14 000 ₸

Master: Yerlan Tleubayev, cleaning master

Total: The balcony is clean, can be used as a relaxation area.

Before Home office after cleaning — до Home office after cleaning — после After

Home office after cleaning

Request: In the study, need to wash the floor and wipe the equipment.

Done: Washed the floor, wiped the desk, shelves, equipment from dust.

Cost: 13 000 ₸

Master: Aizhan Mukanova, cleaning master

Total: The office is clean, comfortable for work, dust-free.

Before Kids room after cleaning — до Kids room after cleaning — после After

Kids room after cleaning

Request: In the kids room, need to wash the floor and wipe toys.

Done: Washed the floor, wiped all surfaces, including toys and furniture.

Cost: 12 000 ₸

Master: Gulmira Akhmetova, cleaning master

Total: The kids room is clean, safe, dust and allergen-free.

Before Sofa after wet cleaning — до Sofa after wet cleaning — после After

Sofa after wet cleaning

Request: The sofa needs cleaning from dust and stains.

Done: Performed wet cleaning of the sofa upholstery using special products.

Cost: 11 000 ₸

Master: Timur Zhaksybekov, dry cleaning master

Total: The sofa is clean, stain-free, fresh and pleasant to touch.

Before Carpet after wet cleaning — до Carpet after wet cleaning — после After

Carpet after wet cleaning

Request: The carpet needs cleaning from dust and dirt.

Done: Performed wet cleaning of the carpet with shampoo and extraction.

Cost: 13 000 ₸

Master: Askar Yermekov, dry cleaning master

Total: The carpet is clean, stain-free, fluffy and fresh.

Team

Who will do the wet cleaning in your apartment

40+ in-house cleaners · security check

All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.

Details about the service

Wet cleaning Almaty: what's included, how we do it and the cost

Why Do Streaks Remain on the Floor After Cleaning?

Streaks on the floor after washing are not a coincidence, but a consequence of specific technological violations. In our eight years of practice, we have identified four main causes: unsuitable chemicals, dirty equipment, incorrect technique, and hard water. Let’s break down each one so you can check your cleaner or do it yourself without leaving marks.

Mistake #1: The product doesn’t match the floor type

Universal cleaning solutions are the main cause of streaks on laminate, parquet, and matte tiles. Laminate is sensitive to alkali: a pH above 8 destroys the protective wax layer, water penetrates the joints, and whitish spots remain after drying. Parquet is fundamentally averse to water — it requires special oil-based cleaners with a pH of 5–6. On matte porcelain stoneware tiles, a regular product leaves a greasy film that is visible under side lighting. At profi-clean, we have a separate product line for each surface: for laminate we use Sodasan Laminate Cleaner (pH 6.5), for parquet — Kiehl Parkett Pflege, for tiles — neutral Kiehl Neutralreiniger. The difference is immediately visible: the matte floor stays matte, without stains. Before washing any new surface, test the reaction on an inconspicuous area — apply a drop, wait 5 minutes, wipe it off: if a cloudy stain remains, the product is not suitable.

Mistake #2: Washing with dirty water and a dirty cloth

Changing the water in the bucket only once for the entire apartment guarantees streaks. After the first wring, 70–80% of the washed-off dirt remains in the water, and each subsequent pass redistributes it back onto the floor. In Almaty apartments with heated floors, the problem is exacerbated: water evaporates faster, and the dirt sets on the surface. The professional rule: change the water after every 15–20 m² or at the first sign of cloudiness. Microfiber is the only material that doesn’t leave lint and absorbs water without streaks: our cleaners use cloths with a density of 350–400 g/m² and a sealed edge (no fraying). A cotton rag leaves lint, while a sponge leaves streaks from uneven wringing. After washing, wipe the floor with a dry microfiber cloth — this removes residual moisture and guarantees a mirror-like shine.

Mistake #3: Incorrect technique — “figure eights” instead of straight lines

Moving the mop in circles or chaotic “figure eights” is the fastest way to get streaks. This motion doesn’t collect the dirty water but spreads it around, leaving lines after drying. The correct technique is straight, parallel lines, with each subsequent pass overlapping the previous one by 5–7 cm. You should start from the far corner towards the exit to avoid walking on the wet floor. For large rooms (e.g., a 25–30 m² living room), we use a wide 40–50 cm mop — it reduces the number of passes and minimizes the risk of missed spots. The cloth should be “wrung out well”: when you press firmly on the mop, no water should drip. Excess water is the main cause of streaks on laminate: the joints swell, and dark lines remain along the seams after drying. If the floor is washed by hand rather than with a mop, the same rule applies: straight motions away from you, with overlap.

Mistake #4: Hard water and improper drying

Almaty water is moderately hard (5–7 mg-eq/L) and leaves a white residue of calcium and magnesium salts, which is especially noticeable on dark floors. After drying, the droplets turn into matte spots that require polishing with a dry cloth. The solution is to use distilled or filtered water, or add a special water softener to the bucket (e.g., Sodasan Water Softener — 10 ml per 5 liters of water). If using tap water, be sure to wipe the floor with a dry microfiber cloth while it is still damp — this mechanically removes the salt residue. Our experience shows that in homes with reverse osmosis systems, water streaks are practically non-existent. Room humidity also plays a role: in dry air (below 40%), water evaporates faster, and the salt deposit becomes denser. Before cleaning, ventilate the room or turn on a humidifier to 50–60% — this gives you extra time to collect the moisture before it dries.

Comparison of floor types and their susceptibility to streaks

Covering Type Main Cause of Streaks Recommended profi-clean Product Washing Technique Additional Protection
Laminate Alkali destroys wax, water in joints Sodasan Laminate Cleaner (pH 6.5) Straight lines, “wring out” dampness Dry wiping after washing
Parquet Water deforms boards, oil washes off Kiehl Parkett Pflege (pH 5–6) Minimal water, quick drying Apply protective oil every 6 months
Matte Tile/Porcelain Stoneware Greasy film from all-purpose cleaners Kiehl Neutralreiniger Two passes: wet + dry Polishing with dry microfiber
Glossy Tile Salt deposits from hard water Kiehl Neutralreiniger + water softener Filtered water only Wipe with microfiber without pressure
Self-Leveling Floor (Epoxy/Polyurethane) Abrasive particles scratch the gloss Sodasan Neutral Cleaner Soft mop, no pressure Periodic wax polishing

In each case, the key principle is one: the less chemical and water remains on the surface, the less chance of streaks. With Almaty’s hard water and frequent humidity fluctuations (winter heating dries the air to 25–30%), mistakes with technique or product become critical — streaks appear even with a visually clean cloth. If traces remain after self-cleaning, check all four factors: product, water, cloth, and movement technique. Most often, the problem lies in one of them, not the quality of the floor.

How to Choose Cleaning Products for Different Surfaces

An incorrectly chosen product doesn’t just leave streaks — it destroys laminate, dulls glossy stone, and strips color from fabric. In our 8 years of practice, we’ve tested dozens of formulas, so let’s break down three key areas where a mistake costs the most.

Wooden and Laminate Floors: Why “All-Purpose” Cleaner is Evil

Laminate and parquet fear alkali and abrasives — they eat away the protective layer, and after 3–4 wet cleanings, the floor becomes dull. We use neutral pH-balanced formulas based on alkyl polyglycosides (e.g., Kiehl Parkett Reiniger) — they leave no film and don’t damage the lacquer coating. Parquet additionally requires wax emulsions every 2–3 months, otherwise dirt gets embedded in micro-cracks. Our advice: never pour the product directly onto the board — dilute it in a bucket according to instructions, otherwise the concentrate will guaranteed discolor the coating with spots.

Natural Stone and Porcelain Stoneware: The Acid Trap

Marble, travertine, and granite in Almaty apartments are common finishes for hallways and bathrooms, but household vinegar and citric acid instantly etch the polish. Marble requires only alkaline formulas with pH 8–9 (Sodasan Steinreiniger) — they dissolve shoe grease without reacting with calcium carbonate. Porcelain stoneware, on the other hand, tolerates acids but fears abrasive powders — they leave scratches where dirt accumulates. In homes near Medeu, where tap water is hard (up to 7 mg-eq/L), limescale remains on stone after regular cleaning — we add a water softener, otherwise the polish becomes rough to the touch within a month.

Glass and Mirrors: Where Rainbow Spots Come From

Rainbow streaks on windows are the result of alcohol-based formulas reacting with finger grease and silicone seals. Professional products (Kiehl Glasreiniger) contain an antistatic agent — it repels dust for 5–7 days longer than household ammonia-based chemicals. On kitchen glass with oily cooking residue, a degreaser is applied first for 2–3 minutes, and only then the glass cleaner — otherwise the grease smears across the surface. Important: don’t wipe mirrors in circular motions — use short-pile microfibra and move top to bottom, otherwise lint remains visible in side light.

Kitchen Cleaning Mistakes: Grease and Burnt-On Food

Kitchen grease and burnt-on food are among the most stubborn stains even experienced cleaners face. At profi-clean, we break down the main mistakes that turn regular cleaning into a waste of time and effort.

Why Hot Water and Household Chemicals Can’t Handle Stubborn Grease

Many people believe that simply pouring hot water with “Fairy” on a stove or hood and letting it soak will make the grease come off by itself. In practice, this only works for fresh oil splatters that haven’t had time to polymerize. An old layer of grease is no longer oil, but a film that has partially oxidized and “welded” itself to the surface under the influence of temperature. Regular surfactants from household chemicals cannot emulsify such a structure without an alkaline component. At profi-clean, we use alkaline concentrates with a pH of 11–13 for kitchen contaminants — they hydrolyze the grease, turning it into water-soluble soaps that rinse off without scrubbing. In practice, the difference is immediately visible: carbon deposits on gas stove grates come off with a sponge after soaking in an alkaline solution, rather than requiring a metal brush that scratches the enamel.

Abrasive sponges and powders are the main cause of ruined facades

The most common mistake when cleaning a kitchen is trying to scrub off burnt sauce or grease with the rough side of a sponge or a scouring powder. Many people think that if scratches aren’t visible to the naked eye, everything is fine. In reality, matte and glossy MDF, acrylic, and plastic facades are covered with a protective layer — varnish or PVC film. Abrasives leave micro-scratches on this layer, which only become invisible when dry. The next time grease gets on them, dirt gets trapped in these micro-scratches, and the facade starts to look dull and dirty even after washing. Over time, the protective layer wears away completely, and the surface begins to absorb grease and soot. At profi-clean, we use only microfiber cloths and soft sponges paired with an alkaline spray for kitchen facades — there is no abrasive mechanical action in our work. If carbon deposits don’t come off without scrubbing, we increase the dwell time of the product, not the pressure applied.

Sequence error: washing walls before the hood and stove

The “top-to-bottom” logic is violated when a cleaner starts washing the kitchen backsplash and walls before cleaning the hood and stove. The grease and soot suspended in the air around a working stove settle on vertical surfaces in a thin, invisible layer. If you wash the backsplash and upper cabinets first, then move on to the hood and stove, the dust and fine soot particles stirred up during cleaning will settle back onto the already clean walls. This is especially noticeable in kitchens with heavy gas stove use — the soot is fine and easily becomes airborne with the slightest movement. The correct sequence at profi-clean is: first clean the hood (outside and replaceable filters), then the gas or induction stove and oven, and only after that — the backsplash and other facades. Wash the lower cabinets and floor last, once all the airborne particles have settled. The difference in cleanliness after this order is like “before and after”: no greasy film remains on the walls that would show up in 2–3 days.

Wet cleaning of the bathroom: what not to do

The bathroom is the most humid room in an apartment, and improper cleaning here most quickly leads to mold, rust, and damage to joints. Let’s break down three typical mistakes made even during regular wet cleaning.

Flooding joints and seams with water

The main rule: water should not stagnate in the joints between tiles, in the corners of the bathtub, or near the sink. When a cleaner pours water liberally on the floor and walls, it seeps into the grout and from there under the tiles and baseboards. The humidity inside the screed and walls remains elevated for 24–48 hours, and during this time, in a warm environment, black mold growth begins. In our orders in Almaty, we see this on every third property where owners wash walls with a mop or bucket without wringing it out. The correct approach is to work only with a well-wrung microfiber cloth and, after cleaning, dry the silicone joints with a fabric cloth. If a joint has already turned black, it cannot be cleaned with bleach — you will have to remove the old sealant and apply new one.

Using harsh chemicals on acrylic and chrome

Acrylic bathtubs, shower trays, chrome-plated faucets, and glass shelves — all these surfaces are afraid of abrasives, acids, and alkalis in their pure form. Powders with soda or “Pemolux” leave micro-scratches on acrylic, into which dirt later embeds, and chrome dulls from chlorine-containing products and vinegar. For daily wet cleaning, a neutral pH product is sufficient — for example, we use hypoallergenic Kiehl chemicals that damage neither enamel nor chrome. For stubborn water stains, a special acid-containing composition for sanitary ware (not vinegar!) is applied, but only for 3–5 minutes with mandatory rinsing. In my opinion, it’s better to spend a minute choosing the right product than to replace a tarnished faucet in six months.

Cleaning in an unventilated room

Wet cleaning a bathroom without an exhaust fan or an open door creates a “steam room” — humidity rises to 90–95%, and complete drying of surfaces takes 3–4 hours. In Almaty apartments with poor ventilation (especially in older buildings on Abay Avenue and in the Samal microdistrict), this is a direct path to mold on the ceiling and in corners. Before starting work, we always turn the exhaust fan to maximum, and if there isn’t one, we open the door wide. After cleaning, it’s useful to wipe the walls with a dry cloth: even invisible droplets of condensation trigger corrosion of metal elements and peeling of paint on the ceiling.

How often to change water and cloths

Even with a perfectly chosen product, cleaning leaves dirt if you don’t change the water and replace the cloth in time. Let’s break down how often to do this to avoid spreading contaminants and instead remove them.

Why dirty water and cloth negate all cleaning efforts

We at profi-clean have noticed: 80% of complaints about streaks and sticky floors are related not to the chemicals, but to the cleaner using the same water for 30–40 m². Particles of dust, grease, and cleaning agent accumulate in the bucket — they settle back onto the surface. According to our measurements, the concentration of suspended solids in water after washing 20 m² of laminate exceeds the initial level by 15–20 times. If you don’t change the water, you’re not cleaning; you’re transferring dirt from one area to another. In the kitchen, an oily film from grease adds to this — it remains on the tiles and attracts new dust within an hour. So the rule is simple: change water after each room or every 15–20 m², and change the microfiber cloth as soon as it stops absorbing.

How often to change the cloth: dependence on surface type and soiling

  • Smooth floors (laminate, tile, linoleum): one 40×40 cm microfiber cloth is enough for 15–20 m². After that, the pile becomes clogged, and the cloth starts spreading water instead of collecting it. In Almaty apartments with kitchen tiles (often 8–12 m²), we change the cloth twice: first, to remove grease with the cleaning agent, then for a final wipe with clean water.
  • Rough surfaces (unglazed tile, terrazzo, stone): microfiber clogs faster — after 8–10 m². We had a case: a client complained about a white film on travertine in the hallway. It turned out the cleaner was washing 25 m² with one cloth, and the film was redeposited dust from the water. After changing the cloth every 10 m², the problem disappeared.
  • Heavy soiling (kitchen, hallway after winter): the cloth needs to be changed after each pass — meaning after washing 5–8 m². In practice, this is 3–4 cloths for a standard kitchen in Almaty (10–12 m²). If this isn’t done, dirt gets ground into the micro-cracks of the tile.

How to tell when water needs changing: visual and tactile signs

It’s not always possible to measure the area. Here are three signs we at profi-clean use to teach cleaners when to change the water. First — clarity: if sediment is visible at the bottom of the bucket or the water has become cloudy (regardless of the cleaning agent’s color), it needs to be replaced. Second — smell: a musty or chemical odor from the water means bacteria and grease residues have accumulated — such water doesn’t clean, it only moistens the dirt. Third — floor slipperiness after drying: if the floor remains sticky or slippery 10–15 minutes after cleaning, the water was oversaturated with cleaning agent and contaminants. In Almaty apartments with hard water (city level 7–10 mg-eq/L), we recommend changing water 20% more often — calcium salts bind faster with the cleaning agent and create a whitish film.

What water to wash floors with: cold, warm, or hot

Water temperature directly affects how often it needs to be changed. Cold water (up to 25 °C) dissolves grease less effectively — in the kitchen, it needs to be changed every 8–10 m², otherwise an oily film remains on the tiles. Warm water (35–40 °C) is the optimal choice for most surfaces: it effectively removes everyday dirt and does not damage the protective layer of laminate (at temperatures above 45 °C, laminate begins to delaminate). Hot water (50–60 °C) is only suitable for ceramic tiles and bathrooms — it kills bacteria and dissolves soap scum, but requires changing every 10–12 m², as it cools down quickly and loses effectiveness. At profi-clean, for standard wet cleaning, we use water at 38–40 °C — at this temperature, one change is enough for 20–25 m² of laminate or 15–18 m² of tiles. In the kitchen, however, the temperature is raised to 50 °C, but the water is changed after each zone (work surface, floor under the stove, sink area).

Reviews

Reviews about wet cleaning in Almaty

4.6 based on 37 reviews about the service
  • 2GIS4.9 · 412
  • Google4.8 · 196
  • Instagram5.0 · 126
AigerimBostandyk district · November 19, 2025
★★★★★
apartment after renovation

Ordered wet cleaning after renovation — they washed all the dust from windows and floors, even removed construction glue.

profi-clean Company Response

Thank you, Aigerim! Glad we handled the aftermath of the renovation.

MaratMedeu district · April 7, 2025
★★★★★
office space

Cleaned the office before an inspection: desks shining, carpets vacuumed, even wiped the coffee machine.

DaniyarAlmaly district · January 28, 2023
★★★★☆
private house

Had wet cleaning done in the house — floors perfectly clean, but there was greasy residue left on the kitchen hood, they missed it.

profi-clean Company Response

Daniyar, sorry for the oversight! We'll take note and pay extra attention to the hood on your next order.

ZhannaAuezov district · October 6, 2025
★★★★★
two-bedroom apartment

The cleaning went great: all surfaces shine, they even washed the chandeliers, which I'm afraid to do myself.

profi-clean Company Response

Zhanna, so glad to hear! Chandeliers are our pride.

YerlanTurksib district · July 1, 2025
★★★★★
general cleaning

Ordered a wet cleaning of the entire apartment — the result exceeded expectations: not a speck of dust, smells fresh.

AsselNauryzbai district · February 2, 2024
★★★★★
cleaning after pets

After the cat, fur was everywhere, but the cleaners cleaned all corners and sofas, the air became cleaner.

profi-clean Company Response

Assel, glad to help! We have special anti-allergen products.

KuanyshZhetysu district · May 16, 2024
★★★☆☆
large apartment

Wet cleaning was done in a 4-room apartment: floors were washed well, but dust remained on the cabinets, I had to wipe them myself.

profi-clean Company Response

Kuanysh, we apologize. We'll pass it on to the team to be more attentive to heights.

DinaraAlatau district · December 8, 2026
★★★★★
kitchen cleaning

The kitchen was cleaned to a shine: stove, backsplash, hood — like new, grease dissolved without traces.

TimurBostandyk district · February 1, 2025
★★★★★
country house

Ordered wet cleaning at a country house — after winter there was a lot of dirt, but they managed in 4 hours, also washed the veranda.

profi-clean Company Response

Timur, thank you! We look forward to seeing you again.

GulnaraMedeu district · May 16, 2023
★★★★☆
one-bedroom apartment

Cleaning was good, but they were 20 minutes late. The cleaning itself was excellent, floors squeak with cleanliness.

profi-clean Company Response

Gulnara, sorry for the delay! We'll try to be more punctual.

AlexeyAlmaly district · August 13, 2026
★★★★★
balcony cleaning

Asked for wet cleaning on the balcony — washed the windows and floor, now you can sit and drink tea.

OlgaAuezov district · April 6, 2026
★★★★★
apartment with a small child

After cleaning, the child crawls on the floor safely — everything is sterile, no chemical smell. Very satisfied.

profi-clean Company Response

Olga, we use safe products, glad it worked for you!

AidarTurksib district · March 4, 2026
★★★★★
bathroom cleaning

Did wet cleaning in the bathroom and toilet — removed mold in the grout, tiles shine, makes you want to go in again.

SaltanatNauryzbai district · February 18, 2024
★★★★☆
living room

The living room was cleaned well, but they forgot to wipe the remotes — a small thing, but unpleasant.

profi-clean Company Response

Saltanat, thank you for your feedback! We'll remind the team about the small details.

RuslanZhetysu district · October 1, 2025
★★★★★
hallway cleaning

I ordered a wet cleaning in the hallway — they washed off shoe marks from the walls and floor, now it's like new.

AliyaAlatau district · November 18, 2024
★★★★★
spring cleaning

They did a deep clean: windows, doors, baseboards — everything is perfect. I haven't seen such cleanliness in a long time.

profi-clean Company Response

Aliya, thank you! Spring cleaning is our favorite.

NurlanBostandyk district · May 15, 2026
★★★☆☆
rental apartment

Wet cleaning in a rental apartment: floors were washed, but there is dust on the windowsills, and the refrigerator wasn't wiped on the outside.

profi-clean Company Response

Nurlan, sorry we missed that. Next time we'll check all surfaces.

GaukharMedeu district · July 12, 2025
★★★★★
bedroom cleaning

The bedroom was cleaned perfectly: dust from the dresser, carpet vacuumed, even moved the bed and cleaned under it.

ViktorAlmaly district · January 21, 2023
★★★★★
post-party cleaning

After a birthday party, I ordered a wet cleaning — they washed wine stains off the carpet, removed crumbs, took out the trash. Thank you!

profi-clean Company Response

Viktor, glad we saved the carpet! Contact us anytime.

KamilaAuezov district · August 8, 2025
★★★★☆
kitchen and living room cleaning

The kitchen and living room were cleaned well, but there were streaks on the kitchen backsplash — I had to redo it.

profi-clean Company Response

Kamila, we apologize. We'll be more thorough with polishing.

BakhytzhanTurksib district · February 16, 2024
★★★★★
new build cleaning

In the new apartment, they did a wet cleaning — washed off construction dirt, windows without streaks, floors shine.

LyazzatNauryzbai district · November 24, 2023
★★★★★
children's room cleaning

In the children's room: toys arranged, floors washed, carpet cleaned — the child is happy, playing on the clean floor.

profi-clean Company Response

Lyazzat, wonderful! Children's safety is important to us.

MaratZhetysu district · July 18, 2024
★★★☆☆
open-plan office

Ordered wet cleaning in an open space — desks were wiped, but office equipment was not touched, although we agreed. Had to finish it myself.

profi-clean Company Response

Marat, sorry for the misunderstanding. We'll clarify the task for the future.

ZhannaAlatau district · June 14, 2025
★★★★★
loggia cleaning

On the loggia, they washed the windows and floor, removed old items — now it's a relaxation area. Beautiful!

YerzhanBostandyk district · October 14, 2024
★★★★★
cleaning after tenants

After tenants, I ordered wet cleaning — kitchen and bathroom were cleaned, limescale removed, stove looks like new.

profi-clean Company Response

Yerzhan, glad to help restore the apartment to order.

DanaMedeu district · September 12, 2024
★★★★☆
bedroom and dressing room cleaning

Bedroom and dressing room were cleaned well, but the top shelves in the dressing room were not wiped — had to remind.

profi-clean Company Response

Dana, thank you for pointing that out. We'll take it into account for the future.

ArmanAlmaly district · January 11, 2023
★★★★★
bathroom cleaning

Wet cleaning in the bathroom was done perfectly: tiles shine, mirrors without streaks, plumbing sparkles.

NazgulAuezov district · June 14, 2024
★★★★★
living room cleaning with carpet

Carpet in the living room was cleaned of stains, sofa vacuumed — the room transformed, air fresh.

profi-clean Company Response

Nazgul, thank you! Carpets and upholstered furniture are our specialty.

TalgarTurksib district · February 6, 2023
★★★★★
cleaning after moving

After moving, I ordered wet cleaning — everything was cleaned from dust and dirt, especially kitchen and bathroom. Very helpful.

AinaNauryzbai district · March 26, 2025
★★★★☆
balcony and loggia cleaning

Cleaned the balcony and loggia well, but didn't take out the trash, although I asked. Had to do it myself.

profi-clean Company Response

Aina, sorry for the inconvenience. We'll definitely remind the team about trash removal.

SergeyZhetysu district · July 6, 2026
★★★★★
hallway cleaning

We did a wet cleaning in the hallway — washed off shoe marks, cleaned the rug, now it welcomes you with cleanliness.

BotagozAlatau district · June 4, 2026
★★★★★
post-cooking kitchen cleaning

After the festive dinner, the kitchen was greasy — the cleaners washed everything, even the hood and grates. Thank you!

profi-clean Company Response

Botagoz, glad to help! Tough stains are our specialty.

AskhatBostandyk district · March 22, 2023
★★★☆☆
three-room apartment cleaning

I ordered a wet cleaning for a 3-room apartment — they cleaned for a long time, but the quality was average: streaks on the floor, dust on the shelves. Not great.

profi-clean Company Response

Askhat, we apologize. We will review the mistakes with the team.

MeruertMedeu district · October 24, 2025
★★★★★
office cleaning

They cleaned the office: wiped desks, shelves, computer equipment — now it's pleasant to work, everything shines.

DmitryAlmaly district · January 16, 2026
★★★★★
post-housewarming cleaning

After the housewarming, I ordered a wet cleaning — they washed windows, floors, walls from construction dust. Very satisfied.

profi-clean Company Response

Dmitry, congratulations on your new home! Glad to help.

GulmiraAuezov district · September 8, 2025
★★★★☆
bedroom and children's room cleaning

They cleaned the bedroom and children's room well, but in the children's room they didn't put away the toys as I asked. Otherwise, it's clean.

profi-clean Company Response

Gulmira, sorry, we'll pass your request to the team.

IvanTurksib district · August 7, 2025
★★★★★
hallway and entrance cleaning

We did a wet cleaning in the hallway — washed the floor from dirt, wiped the walls, now it's light and clean.

FAQ

Frequently asked questions about wet cleaning

How often should wet cleaning be done?

It is recommended to do wet cleaning once a week to maintain cleanliness. If you have children or pets, more often, every 3-4 days.

How long does wet cleaning of an apartment take?

On average, cleaning a one-room apartment takes 1.5-2 hours, a two-room apartment 2-3 hours, a three-room apartment 3-4 hours.

Is wet cleaning safe for children and pets?

Yes, we use hypoallergenic products Kiehl and Sodasan, which are safe for children and pets. They leave no toxic residues.

What payment methods do you accept?

We accept cash, Kaspi Gold, Halyk Bank. Payment is made after cleaning upon completion.

Do I need to provide access to water and electricity?

Yes, the equipment requires access to a power outlet and water. If there are restrictions, please let us know in advance.

Do you clean if there are pets at home?

Yes, we clean under any conditions. We use safe products that do not cause allergies in pets.

What is included in standard wet cleaning?

It includes dusting, mopping floors, cleaning the kitchen and bathroom, wiping furniture and appliances. Additional services are paid separately.

How should I prepare for cleaning?

Just remove small items and personal belongings from surfaces. The rest will be done by the cleaners.

Do you work on weekends?

Yes, we work daily from 8:00 AM to 9:00 PM, including weekends and holidays.

Is there a guarantee on cleaning?

Yes, we guarantee quality. If you are not satisfied with something, we will redo it for free within 24 hours.

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