Inspection and diagnostics
We determine the carpet type, material, and nature of stains. We check colorfastness on an inconspicuous area.
Professional carpet cleaning in Turksib district of Almaty — remove any stains and odors
We work with any types and materials
Cleaning without shrinkage, fast drying in 2-4 hours.
from 7,000 ₸Gentle cleaning with neutral pH, preserving fiber structure.
from 7,000 ₸Only dry cleaning and minimal moisture to avoid deformation.
from 7,000 ₸Deep extraction with pile lifting to remove dirt from the base.
from 7,000 ₸Quick cleaning with minimal water usage.
from 7,000 ₸Manual stain treatment and final brush finishing.
from 7,000 ₸Standard extraction cleaning with enhanced rinsing.
from 7,000 ₸We only use certified products for wool and cotton.
from 7,000 ₸Resistant to chemicals, deep extraction possible.
from 7,000 ₸Pre-test stain remover on an inconspicuous area.
from 7,000 ₸We use bleach-free products to avoid streaks.
from 7,000 ₸Gentle cleaning to avoid damaging dyes.
from 7,000 ₸From inspection to result with guarantee
We determine the carpet type, material, and nature of stains. We check colorfastness on an inconspicuous area.
We remove dry dust, pet hair, and allergens using a vacuum cleaner with a HEPA filter.
We apply Kiehl pre-treatment stain remover to stubborn stains (wine, coffee, grease).
We use a Karcher Puzzi 10/1 extractor with hot water and Kiehl cleaning solution.
Steam application for disinfection and odor neutralization.
We remove residual cleaning solution with clean water under pressure.
We use industrial fans to speed up drying.
Vacuuming and checking cleaning quality in daylight.
Karcher Puzzi 10/1 extractor removes up to 99.97% of dirt and allergens. Thanks to powerful suction, the carpet dries in 2-4 hours, preventing mold. We use it for all carpet types, including wool and viscose.
All Kiehl products have safety certificates and contain no harsh chemicals. They are hypoallergenic and biodegradable, so cleaning is safe even for children's rooms. No strong odor remains after treatment.
Each profi-clean technician has been trained in using extractors and Kiehl products. They know how to clean carpets of any material and regularly upgrade their skills. All technicians have certificates and medical records.
We are confident in our cleaning quality, so we offer a 14-day guarantee. If the stain reappears, we will re-treat it for free. The guarantee covers all carpet types.
If ordered before 12:00, the technician will come to you the same day. Visit to Turksib district is free. We work daily from 8:00 to 22:00, including weekends.
Our 8-step process includes inspection, vacuuming with HEPA filter, stain removal, extraction, steam treatment, rinsing, drying, and final check. This guarantees perfect results for any carpet.
All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.
The frequency of professional carpet cleaning depends not on the calendar, but on three factors: room traffic, the presence of allergy sufferers or pets, and the type of pile. In our orders in the Turksib district, we see that owners of wool carpets in the bedroom come once a year, while synthetic coverings in the hallway require treatment every 3–4 months. We have developed recommendations for frequency based on the actual load on the carpet in Almaty apartments.
In the hallway and corridor, the carpet takes on street dust, sand, and reagents year-round. We recommend professional carpet cleaning in the Turksib district in these areas every 2–3 months. Over this period, up to 1.5–2 kg of dirt per square meter accumulates in the pile — this is confirmed by our measurements when accepting orders. Synthetic coverings (polypropylene, nylon) withstand frequent treatment without losing color, while wool carpets in the hallway are better replaced with washable mats — otherwise, seasonal cleaning wears out the natural pile in 2–3 years. Our advice: if the hallway has a long-pile carpet (more than 15 mm), plan cleaning every 2 months — more sand settles in it, which cuts the fibers when walking.
In the living room and children’s room, carpets come into contact with food, drinks, toys, and skin oils — the optimal interval between professional cleanings is 4–6 months. In our orders in the Turksib district, we have noticed that in families with children under 5 years old, the carpet in the children’s room shows visible stains within 2–3 months, although the overall dust layer remains invisible. We use hypoallergenic chemicals from Kiehl and Sodasan, which are safe for a child even with daily contact with the pile after treatment. Moreover, for wool carpets in the living room, we recommend dry cleaning with a powdered enzyme compound — it removes pet odors without the risk of shrinkage, whereas wet treatment can deform the natural pile. Before cleaning a carpet in a children’s room, always check the label on the back — if it says “Dry clean only,” do not agree to extractor washing from other craftsmen, as this violates the manufacturer’s warranty.
In the bedroom, the carpet comes into contact with the body, bedding, and dust from the mattress — here, one professional cleaning per year is sufficient, provided regular vacuuming with a HEPA filter once a week. We have noticed that in bedrooms with hand-made wool carpets (especially in old housing stock in the Turksib district), owners often skip cleaning for 2–3 years, thinking the carpet “doesn’t get dirty.” In practice, over a year, up to 0.8–1 kg of dust per square meter accumulates in the pile, including mites and their excrement, which are invisible to the eye. Our experience: if you or family members have a dust allergy, reduce the interval to 6 months and use an antibacterial spray based on tea tree oil after cleaning — we apply it as part of the “deep sanitation” service for bedrooms. After cleaning, do not lay the carpet back until the pile is completely dry (12–24 hours depending on air humidity), otherwise residual moisture causes mold in the backing.
The Turksib district is an industrial zone of Almaty with elevated levels of dust and emissions from thermal power plants and transport, so carpets here get dirtier faster than in quiet central bedrooms. We have recorded that in houses on Magnitogorskaya and Sharipova streets, carpets in the hallway require cleaning every 1.5–2 months, while in bedrooms on the 2nd–4th floors — every 8–9 months due to less influx of street dust. Owners of apartments on the first floors in the Turksib district often complain of a burning smell from nearby boiler houses — in such cases, we include on-site ozone treatment of the carpet in the cleaning to neutralize volatile compounds adsorbed in the pile. If you live near an industrial zone, order carpet cleaning in the Turksib district, Almaty at least once every 4 months for all rooms — this extends the covering’s lifespan by 2–3 years compared to annual treatment. For prevention between professional cleanings, use a carpet shampoo with a pH of 7–8 and a vacuum cleaner with a water filter — it captures fine dust that a regular bag vacuum cleaner misses.
Carpet cleaning in the Turksib district of Almaty is often offered in two formats: chemical deep cleaning and steam treatment. At first glance, the methods seem similar, but the result and safety for the coating differ dramatically — choosing the wrong method can ruin the pile in a single session.
We use the extraction dry-cleaning method, where a cleaning solution with active foam is injected into the carpet under pressure, and then the dirt is suctioned out by a powerful extractor along with the dissolved contaminants. profi-clean equipment creates a vacuum of 12–15 kPa, which pulls dirt from the base of the pile, not just from the surface. For wool carpets, we use pH-neutral Kiehl formulations with enzymes that break down proteins (urine, milk, juices) at the molecular level. Synthetics are treated with alkaline Sodasan products — they effectively remove motor oil and wheel grime, often tracked into hallways in the Turksib district. Importantly: after extraction, the carpet’s moisture content is 15–20% — it dries in 4–6 hours, unlike steam treatment, where water droplets remain in the pile for a long time. If you have a carpet with a latex or jute backing, chemical cleaning is safer than steam — a steam jet at 120 °C destroys the glue and deforms the backing in a single cycle.
Steam treatment is a jet of dry steam at 100–120 °C under a pressure of 4–6 bar, which kills bacteria and mites on the surface but does not penetrate the base of the pile. Steam is effective for daily refreshing treatments of carpets with short synthetic pile (polypropylene, polyamide) — it knocks out pollen and deodorizes. However, on wool and viscose coverings, steam causes fiber shrinkage of up to 8–10%: the pile mats, loses volume, and starts to shine in the light. In the conditions of Almaty dust, which contains particles of sand and clay (especially in homes at the foot of the mountains), steam cannot handle abrasive dirt — it simply smears it across the surface. We do not recommend steam cleaning for carpets with thick pile (above 15 mm): steam does not reach the base, and moisture remains deep inside, provoking mold in the jute underlay. Before ordering steam treatment, check the carpet label — if it shows a “dry clean only” symbol (P), steam will destroy the antistatic coating.
| Use Case | profi-clean Chemical Cleaning | Steam Cleaning |
|---|---|---|
| Carpet with long pile (20+ mm) | Yes — extraction reaches dirt down to the base | No — steam does not penetrate deeper than 5 mm, moisture remains inside |
| Handmade wool carpet | Yes — pH-neutral formulations with no risk of shrinkage | No — steam shrinks wool by 8–10%, pattern is lost |
| Synthetic carpet in the hallway | Yes — alkaline chemicals remove oils and wheel grime | Conditional — only for refreshing, will not remove motor oil |
| Allergic person at home (mites, pollen) | Yes — enzymes break down mite protein at depth | Partial — kills mites on the surface but does not remove excrement |
| Carpet with latex backing | Yes — extraction does not heat the backing | No — steam at 120 °C destroys latex in 1-2 treatments |
| Quick refreshing treatment | No — requires 4–6 hours of drying | Yes — dry steam dries in 30–40 minutes |
In the Turksib district, where older homes often have high humidity due to groundwater, steam cleaning can worsen dampness in the underlay — choose extraction chemical cleaning if the carpet lies on a concrete floor on the first floor.
The most common mistake residents of Almaty make is trying to save money by ordering steam cleaning for a wool carpet, arguing it’s a “natural method.” In practice, steam tightens wool fibers, the carpet loses up to 15% of its area, and the pattern becomes deformed. The second frequent situation: after self-service steam treatment of a carpet with a latex backing (often found in budget models from the Turksib district), the backing begins to crumble — the carpet “slides” on the floor and bunches up like an accordion. The third failure is steam treatment of viscose carpets (artificial silk): at 100 °C, viscose loses 40–50% of its strength, and within a month, tears appear on the pile. In our practice, there was a case where a client from the “Koktobe-2” microdistrict ordered steam cleaning for an Iranian wool carpet — after 7% shrinkage, the pattern had to be adjusted to fit the furniture. We restored the carpet’s geometry using extraction with a humidifier, but it took two days. If you are unsure about the pile type, request a test on an inconspicuous area — we check the material’s reaction to the solution or steam for free before the main cleaning.
In the Turksib district, adjacent to the industrial zone (CHP-2, asphalt plant), carpets accumulate not only household dust but also fine soot with coal and bitumen particles. Steam cleaning does not remove such contaminants — the soot mixes with steam and embeds into the pile, leaving black streaks. Dry cleaning using an alkaline pre-spray (pH 10–11) breaks down bitumen particles within 5–7 minutes of contact, after which the extractor washes them away without a trace. In houses on the slopes (microdistricts “Kulager,” “Altai”), clay from summer dust gets packed into carpets — it is hygroscopic, and during steam treatment, it turns into a muddy slurry that dries into a crust at the base of the pile. During extraction, the clay is washed out with the water — one cycle is sufficient for a 3×4 meter carpet. We use pre-soaking the carpet outdoors for homes in the private sector (Makataeva, Bekmakhanova streets) — the clay soaks and is removed with the first pass of the extractor, requiring no repeat treatment.
Some contaminants come off the carpet in one pass of the extractor, while others embed into the pile structure so deeply that household stain removers cannot handle them. We have broken down the categories we most often encounter when cleaning carpets in the Turksib district — from red wine to stubborn organic traces.
Blood, milk, egg, animal urine — these are protein compounds that “cook” under the influence of hot water and become permanently fixed in the carpet fibers. If steam or boiling water is accidentally applied to such a stain, it turns into a yellow, irremovable mark. We use only cold water and enzyme-based compositions from Sodasan, which break down the protein into amino acids — after this, the contaminant is washed away without a trace. In practice, clients often try to remove urine with alkaline powders and get the opposite effect: the smell intensifies, and the stain darkens. Before ordering carpet cleaning in the Turksib district, the price for removing bio-stains is calculated individually based on area and condition — old traces require 2–3 treatment cycles.
Vegetable oil, greasy sauces, cosmetics — these are hydrophobic substances that do not wash off with water and penetrate deep into the carpet backing. In our practice, there was a case with a handcrafted wool carpet onto which a jar of sunflower oil was spilled: the client washed it three times with shampoo, but the greasy stain remained and attracted dust. We applied a degreasing pre-spray based on citrus solvents, waited 10 minutes for emulsification, then treated it with an extractor at a water temperature of 50°C — the oil came out completely in one pass. The main mistake with greasy stains is trying to rub them with a napkin: you only expand the contamination zone. Press a dry paper napkin for 2–3 minutes, then call a specialist — carpet cleaning in the Turksib district of Almaty arrives within 60 minutes, before the oil oxidizes.
Red wine, strong tea, and berry juices contain tannins — astringent substances that stain the pile at a molecular level. Unlike grease, tannins do not dissolve in degreasers and are not removed by plain water: they create a chemical reaction with the fiber. We use a hydrogen peroxide-based oxidizer (concentration no higher than 3% for colored carpets), which breaks the pigment bond without bleaching the dye. One of our challenging call-outs was red wine on a white synthetic carpet measuring 2×3 meters: the stain was a week old, and the client had doused it with baking soda and vinegar, causing the tannin to set in a triple layer. It took us three cycles of acid-alkaline treatment. On long-pile models, tannins penetrate to the base, so extraction must be done from both sides — from the top and from the underside, if possible. Due to the difficulty of removing old tannin stains, carpet cleaning Turksib district price for such orders includes a preliminary material diagnosis.
Permanent markers, brilliant green, iodine, and hair dye are synthetic pigments on an alcohol or oil base. They penetrate the fiber capillaries instantly, and the pile of synthetic carpets (polypropylene, polyamide) holds the dye due to electrostatic charge. In this situation, alcohol-based solvents (isopropanol, acetone) work, but only if the stain is fresh — within 30 minutes. After an hour, the dye polymerizes inside the fiber, and removing it without damaging the base is almost impossible. On viscose carpets, alcohol is generally contraindicated — it destroys the structure of artificial silk. We use specialized solvent-based stain removers with a pH-neutral balance, which extract the pigment without affecting the backing. For a carpet cleaning Turksib district order, we arrive with a set of 6 testers to select a safe solvent for the specific type of dye.
These contaminants are mechanical: glue hardens into a film, wax solidifies into crystals, and gum sticks to the pile, tearing fibers when you try to pull it off. It is strictly forbidden to rub them with a cloth or scrape them with a knife — you will damage the pile and leave bald spots. For glue, we apply a compress with dimethyl sulfoxide for 15 minutes (softens acrylic and PVA compounds), then remove it with a blunt-edged spatula. For wax — we freeze it with a stream of compressed air to -40°C and chip off the crumbs. We treat chewing gum with a silicone spray that removes adhesion without heat. In one order in the Turksib district, a child glued rhinestones to the carpet with superglue — we soaked the area with acetone for 4 hours, changing the compress hourly, then extracted the residue. Such complex cases are not included in the basic carpet cleaning in Turksib district Almaty, but our technologies allow us to restore the carpet without losing color or pile structure.
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Proper daily maintenance extends the interval between professional cleanings by 2–3 times. Let’s break down techniques that actually work for carpets in Almaty apartments, and mistakes that kill the pile faster than dust.
For synthetic carpets with short pile (polypropylene, nylon), a single daily pass with a powerful vacuum cleaner and a turbo brush is sufficient — this removes up to 85% of dry dirt. However, on wool and viscose coverings, a turbo brush pulls out fibers: at profi-clean, we use a soft-bristled attachment without rotation for these. For long-pile carpets (saxony, frieze), an additional weekly pass with a hand broom against the pile is needed — this lifts the dust that has settled at the base. Our cleaners have noticed: if the apartment has a forced ventilation system, there is 30–40% less dust on the carpet — install HEPA filters on the intake, this reduces the cleaning load.
Any fresh stain (wine, coffee, grease, urine) should be treated within the first 10 minutes — once dry, proteins and dyes bond with the fiber, and they can only be removed with a hot water extractor. A universal home algorithm: blot the stain with a dry white cloth (do not rub! — it pushes the stain deeper), then apply a solution of table vinegar and water at a 1:3 ratio for organic stains or dish soap with warm water for grease, leave for 3–4 minutes, and blot again. For pet urine, add 1 tablespoon of baking soda to the solution — it neutralizes ammonia, otherwise the smell will return in a couple of days. Important: do not use bleach — it discolors dyes on wool and viscose, and leaves yellow streaks on synthetics after drying.
A handheld steam cleaner (e.g., Karcher SC or Grand Master) is good for refreshing carpets with short synthetic pile — steam at 3–4 bar pressure knocks dust out of the top layer and kills up to 99% of bacteria. But on wool carpets, steam above 120°C shrinks the pile: the fiber loses elasticity, and the carpet shrinks by 5–10% of its area. On viscose, steam is contraindicated entirely — moisture and heat soften viscose, causing the pile to mat irreversibly. At profi-clean, we only use steam cleaners on synthetics and only with distilled water — Almaty tap water is hard (7–8 mg-eq/L), leaving a white salt residue on the pile that attracts new dust. If you have a wool or viscose carpet, for intermediate refreshing it’s better to call cleaners with a cold water extractor — it’s safe for the fiber.
In hallways and corridors (where we walk in outdoor shoes), dirt embeds into the pile within 2–3 weeks — even with daily wet mopping of the surrounding floor. The optimal solution: place a transparent polyurethane mat 2–3 mm thick with spikes over the carpet — it collects sand and moisture, keeping the carpet underneath clean. In the kitchen area (grease, crumbs, spills), a silicone mat under the dining table helps — it can be washed in the dishwasher. In the children’s room, where a child plays on the floor, treat the carpet once a month with dry shampoo (absorbent powder): sprinkle, brush in with a soft brush, vacuum after 30 minutes — this removes embedded dust, which triggers stronger allergic reactions than visible dirt.
The first and most common mistake is using washing vacuum cleaners for regular cleaning. They leave up to 20% moisture in the pile, which doesn’t dry completely within 4–6 hours in Almaty apartments with closed windows (especially in winter). A damp environment is an ideal breeding ground for mold fungi, which destroy the latex backing of the carpet within 6–8 months. The second mistake is moving furniture without protecting the carpet: sofa or bed legs press into the pile, leaving permanent dents within a week. Place silicone pads or felt circles under the legs — they distribute the pressure. The third is using solvent-based stain removers (acetone, white spirit) on synthetics: they corrode polypropylene, creating a hole where the stain was. In our practice, there was a case: a client poured acetone on a fuel oil stain, and within 15 minutes the carpet shrank with a burn-through. The takeaway: always test any chemical stain remover on an inconspicuous area — apply for 5 minutes and check the fiber’s reaction. “`
The Turksib district differs from other parts of Almaty in its density of private housing and abundance of old buildings — this creates specific conditions for carpet wear that we account for in every cleaning.
In houses built in the 1960s–1980s, many of which are in the Ainabulak and Zhuldyz microdistricts, carpet pile accumulates not only street dust but also microparticles of construction lime, plaster, and old paint from ceilings and walls. These fractions settle at the base of the carpet and are not removed by regular wet cleaning — they bond with the pile, making it stiff and dull. Our procedure includes pre-dusting with an industrial vacuum cleaner equipped with a HEPA filter, which captures particles as small as 0.3 microns. This stage is critical for carpets from older housing stock because leftover lime at the base can react with moisture over time and potentially destroy the latex layer of the backing.
The Turksib district borders an industrial zone where construction material factories and asphalt plants operate. In dry weather, the wind carries fine cement and coal dust, which settles on carpets in homes within a two-kilometer radius of the enterprises. This dirt contains abrasive particles—if not removed before wetting, they scratch the fibers upon contact with water, causing the carpet to lose its luster in 2–3 cycles. We use a dry pre-spray that coats the abrasive particles, preventing them from contacting the pile—this extends the carpet’s lifespan by 30–40% compared to regular wet cleaning without preparation.
In homes with separate entrances, typical of the Turksib district, residents often walk on carpets in outdoor shoes—sand, de-icing reagents, and bitumen chips from the roads remain on the soles. These contaminants get trapped between the fibers and, when wet, turn into a sticky paste that is difficult to wash out without a special extractor. According to our statistics, the depth of pile contamination in carpets from the private sector is 50% higher than in apartments in high-rise buildings in central Almaty. Therefore, for such items, we always use preliminary mechanical treatment with a stiff nylon-bristle brush, which lifts compacted dirt to the surface, after which the extractor removes it completely.
In spring and early summer, the Turksib district suffers from poplar fluff, which flies into open windows of private homes and mixes with meadow grass pollen. On the carpet, this cocktail becomes a breeding ground for dust mites—we record allergen concentrations in samples from this area 2–3 times higher than in the Bostandyk or Medeu districts. For allergy sufferers and asthmatics, standard wet cleaning without disinfection is ineffective: the mite survives at humidity levels up to 60%. We treat carpets with the hypoallergenic formula Sodasan Anti-Allergen, which breaks down the mite’s protein—this is the only way to reduce the allergen load by 90% without harsh chemicals.
In the private sector of the Turksib district, some homes are heated by stoves or coal boilers—in winter, indoor humidity drops to 15–20%, and the carpet pile loses elasticity and becomes brittle. When cleaned with an extractor, such a carpet can shrink 3–5% more than under normal humidity conditions if a moisturizing rinse is not used in the final cycle. Therefore, for clients from the private sector, we add a conditioner with lanolin to the final rinse—it restores pile flexibility and prevents shrinkage, especially on handmade wool carpets.
I ordered carpet cleaning in the Turksib district — the carpet was dirty after winter, coffee stains were removed perfectly. Smells fresh.
Thank you, Aigerim! We're glad you liked the result.
A long-pile carpet after a puppy — the smell was removed, the fur was cleaned. It looks like new.
I had carpet cleaning in the Turksib district, the runner in the hallway was cleaned of dirt. Only one corner remained a bit darker, but overall it's fine.
Daniyar, thank you for the feedback! We'll try to take this into account next time.
A handmade wool carpet — I was afraid to ruin it, but the masters did an excellent job. The pile didn't mat, the colors are bright.
Carpet cleaning in Turksib district — arrived on time, removed wine stains. The child is happy, no stains left.
Thank you, Yerlan! Feel free to contact us again.
The carpet was cleaned, but after drying there were streaks. I had to rewash it myself. Expected better.
Assel, we apologize. This usually doesn't happen; we'll send a technician to fix it.
I requested carpet cleaning in Turksib district — the living room carpet was dusty and stained with paint after renovation. Everything was cleaned without damage.
The synthetic carpet in the kitchen was greasy — after dry cleaning it looks like new, even the food smell is gone. Thank you!
Dinara, glad to help!
I ordered carpet cleaning in Turksib district for the office — the carpets were large, they managed in one day. Only smelled of chemicals for a couple of days, but we aired it out.
Timur, we use safe products, the smell dissipates quickly. Thanks for the feedback!
After the flood, the long-pile carpet got moldy — the technicians dried and cleaned it, no mold left. Grateful!
Had carpet cleaning in Turksib district — the hallway carpet was cleaned of outdoor dirt. Excellent result, dries quickly.
I was afraid to wet the viscose carpet — worried for nothing. They cleaned it delicately, didn't damage the pile. The color became more vibrant.
Olga, thank you for your trust! Viscose requires care, and we take that into account.
Carpet cleaning in Turksib district — the stair carpet hadn't been washed in a long time, they cleaned it well. But I had to wait longer than promised.
Aigerim, sorry for the delay. We'll take it into account in the future.
Children's carpet with a pattern — stains from markers and plasticine completely removed. The child draws on the floor again.
Ordered carpet cleaning in Turksib district — the hall carpet was refreshed, tobacco smell removed. It became easier to breathe in the room.
Zhanna, glad you appreciated it! Contact us again.
Sheepskin rug cleaned — the wool became soft and white. No chemical stench, only freshness.
Ordered carpet cleaning in Turksib district for the whole apartment — stains removed, but marks remained at the seams. Had to redo.
Kuanysh, we apologize. Our master will contact you to fix it.
The carpet in the hallway was black from shoes — after cleaning it looks like from a store window. Thanks, fast and high quality.
Had carpet cleaning in Turksib district — the carpet with embroidery, I was afraid the pattern would be damaged. No, everything is perfect, colors are vibrant.
Assel, glad we met your expectations!
Carpet in the bedroom cleaned — allergies gone, no dust. But one corner remained slightly damp, had to dry with a hairdryer.
Dinara, sorry for the inconvenience. We are improving the drying process.
Carpet cleaning in Turksib district — hallway carpet cleaned from dirt and salt. No white streaks left, well done.
Handmade silk carpet — entrusted to professionals. Did not fade, did not shrink. Very careful.
First time ordering carpet cleaning in Turksib District — the living room carpet became cleaner than when purchased. Wine and juice stains are gone.
Aigerim, thank you! We look forward to seeing you again.
We cleaned the office carpet — employees stopped sneezing. But the smell after dry cleaning lingered for about three days.
Marat, we use hypoallergenic solutions; the smell should dissipate faster. We will take measures.
Ordered carpet cleaning in Turksib District — rug in the children's room from paint and plasticine stains. Everything was cleaned, the child is happy.
The long-pile carpet was cleaned — the pile was brushed and became fluffy. Even the cat appreciated it.
Zhanna, thank you! Glad your pet is happy too.
Had carpet cleaning in Turksib District for the whole apartment — average result. Dark streaks remained on light areas.
Yerlan, we apologize. We will send a technician to fix it for free.
Bedroom carpet after renovation — dust and paint. Cleaned perfectly, can sleep peacefully.
Carpet cleaning in Turksib District — hallway carpet after winter with salt and dirt. Everything washed off, no streaks.
Wool carpet cleaned — pile did not mat, smell gone. Very satisfied, recommend.
Assel, thank you for the recommendation!
I ordered carpet cleaning in the Turksib district — the carpet in the living room was refreshed. But the wine stain was not completely removed; I had to treat it again.
Dinara, sorry for the oversight. We will re-treat it for free.
The carpet in the children's room was cleaned — food and paint stains were removed. The child now plays on a clean carpet.
I had carpet cleaning in the Turksib district — the carpet in the living room became brighter, the smell of old housing disappeared. Very high quality.
Olga, glad you liked it!
The carpet in the kitchen was cleaned — greasy stains were removed, but a faint smell of food remained. Overall good.
Aigerim, thank you! For the kitchen, we recommend additional odor treatment.
On average, cleaning a carpet of 3-4 m² takes about 1-1.5 hours. The time depends on the degree of soiling and the type of material. Drying takes another 2-4 hours.
Simply remove small items and furniture from the carpet. If possible, provide access to the carpet. We will vacuum and prepare it ourselves.
We come to your home in the Turksib district with all the equipment. Cleaning is done on-site; you don't need to bring the carpet.
For a synthetic carpet 2x3 m (6 m²), the price will be according to the individual rate (1800 KZT/m²). For a wool carpet, according to the individual rate (4000 KZT/m²). The exact price depends on the material.
Yes, when ordering cleaning of two or more carpets, a 10% discount is provided. For three or more carpets, a 15% discount.
Multiply the carpet area (length × width) by the price per m² for your material type. For example, a synthetic carpet 3x4 m: 12 m² × 1400 KZT = according to individual rate.
We clean all types of carpets: synthetic, wool, viscose, long and short pile, hand-made and machine-made, light and dark, patterned.
Yes, we clean carpets with long pile. We use special attachments and extractor modes to avoid damaging the pile and remove dirt from the base.
Yes, we use hypoallergenic Kiehl products that are safe for children and pets. They are non-toxic and leave no harmful residues.
Yes, we offer a 14-day guarantee on cleaning. If a stain returns, we will re-clean the carpet for free. The guarantee applies if care recommendations are followed.
Tell us about your experience with profi-clean — it helps other clients and us improve.
We currently operate in Almaty. Other cities are coming soon.