Carpet Ozonation in Almaty — profi-clean
#1 by reviews in Almaty · 2GIS 4.9

Carpet Ozonation Almaty

We remove persistent odors, bacteria, and allergens from carpets without chemicals — using ozone

  • 60 minaverage dispatch time
  • 24 hoursresult guarantee
  • 4.9 / 5734 reviews
Carpet Ozonation Almaty — profi-clean Алматы
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Carpet type

Area, m²

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Types

Types of carpets we ozonate

We work with any types and materials

Process

How we perform carpet ozonation: step-by-step process

From inspection to result with guarantee

01

Inspection and assessment

Visually and with a UV lamp, we determine the type of contaminants, carpet material, presence of mold or odors.

10 min
02

Dust removal

Thoroughly vacuum the carpet with a Nilfisk vacuum cleaner with HEPA filter, removing dry dirt and allergens.

15-20 min
03

Pre-treatment

If necessary, apply enzyme cleaner Kiehl or Sodasan to break down organics, then remove moisture.

20 min
04

Placement in area

Spread the carpet in the treatment area, ensuring ozone access to all sections.

5 min
05

Setting up generator

Install OZ-AIR 3000 generator, seal the room (windows, doors, ventilation) for maximum ozone concentration.

10 min
06

Ozonation

Conduct ozone treatment for 30-60 minutes depending on carpet area and type. Ozone kills bacteria, mold, viruses, and odors.

30-60 min
07

Ventilation

After ozonation, open windows and doors, turn on ventilation for 30 minutes to completely remove ozone.

30 min
08

Final inspection

We check the result: no odors, cleanliness, freshness. If necessary, we repeat the cycle.

10 min
Price list

Prices for carpet ozonation in Almaty

We fix the price in the contract before work starts
Synthetic rug up to 2 m² from 15,000 ₸
Synthetic rug 2-4 m² from 16,000 ₸
Synthetic rug 4-6 m² from 18,000 ₸
Synthetic rug 6-8 m² from 20,000 ₸
Synthetic rug 8-10 m² from 22,000 ₸
Synthetic rug 10-15 m² from 27,000 ₸
Synthetic rug 15-20 m² from 32,000 ₸
Synthetic rug 20-30 m² from 42,000 ₸
Synthetic rug 30-50 m² from 42,000 ₸
Synthetic rug 50-100 m² from 42,000 ₸

Why us

Why choose profi-clean for carpet ozonation

3000mg/h

Industrial ozone generators OZ-AIR 3000

We use powerful OZ-AIR 3000 generators with a capacity of 3000 mg/h. This allows complete elimination of bacteria, fungi, and odors within 30-60 minutes. The equipment is certified and safe when regulations are followed.

99.97%

HEPA vacuum cleaners Nilfisk for pre-cleaning

Before ozonation, we thoroughly remove dust and allergens using a Nilfisk vacuum with a HEPA filter that captures 99.97% of particles. This increases ozone efficiency and prevents recontamination.

100%

Certified products for pre-cleaning

If necessary, we use enzyme-based products from Kiehl and Sodasan. They are safe for all carpet types and enhance ozone action by breaking down organic contaminants.

14days

14-day guarantee on results

We are confident in our quality: if odor or contamination returns within 14 days, we will re-ozonate for free. The guarantee applies to all carpet types.

2hours

Arrival in Almaty within 2 hours

We accept orders daily from 8:00 AM to 10:00 PM. We travel to any location in Almaty within 2 hours. Urgent arrival possible in 1 hour (surcharge at individual rate).

24hours

Free consultation on selecting ozonation mode

Our specialists provide free consultation by phone or online, helping you choose the optimal mode and treatment time. We consider carpet type, degree of soiling, and presence of allergy sufferers.

Result

Carpet ozonation: before and after results

Drag the slider on the photo · swipe with arrows
Before Synthetic carpet 2x3 m after soiling — до Synthetic carpet 2x3 m after soiling — после After

Synthetic carpet 2x3 m after soiling

Request: The client asked to remove old coffee and juice stains from a synthetic carpet.

Done: The master applied extraction cleaning with an enzymatic stain remover and neutralizer.

Cost: 15 000 ₸

Master: Aigul Serikova, dry cleaning master

Total: Carpet completely cleaned of stains, pile restored, color became 2 tones brighter.

Before Wool carpet 1.5x2 m in the living room — до Wool carpet 1.5x2 m in the living room — после After

Wool carpet 1.5x2 m in the living room

Request: The owner wanted to refresh the wool carpet after a year of use without cleaning.

Done: Deep dry cleaning with wool shampoo and pile conditioner was performed.

Cost: 16 000 ₸

Master: Timur Zhaksybekov, dry cleaning master

Total: The carpet became soft, all streaks disappeared, natural wool texture restored.

Before Carpet tiles in an office after use — до Carpet tiles in an office after use — после After

Carpet tiles in an office after use

Request: The manager ordered cleaning of carpet tiles in the meeting room from dust and scuffs.

Done: Dry cleaning with a rotary machine and dust removal with an industrial vacuum cleaner was performed.

Cost: 7 000 ₸

Master: Daniyar Akhmetov, dry cleaning master

Total: Tiles completely cleaned, no streaks, room looks tidy.

Before Long-pile carpet in the living room after stains — до Long-pile carpet in the living room after stains — после After

Long-pile carpet in the living room after stains

Request: The hostess asked to remove wine and chocolate stains from a long-pile carpet.

Done: The master treated stains with a stain remover and performed extraction cleaning with hot water.

Cost: 16 000 ₸

Master: Aliya Nurgalieva, dry cleaning master

Total: Stains completely removed, pile brushed, carpet looks like new.

Before Viscose rug in the hallway after dirt — до Viscose rug in the hallway after dirt — после After

Viscose rug in the hallway after dirt

Request: The client asked to clean a viscose rug from street dirt and shoe marks.

Done: Gentle dry cleaning with neutral detergent and soft brush was applied.

Cost: 7 000 ₸

Master: Marat Kaliyev, dry cleaning master

Total: Rug completely cleaned, pile not damaged, color became more saturated.

Before Carpet with pet stains (urine, fur) — до Carpet with pet stains (urine, fur) — после After

Carpet with pet stains (urine, fur)

Request: The owner ordered cleaning of the carpet from old urine stains and dog fur.

Done: The technician treated stains with an enzyme cleaner and performed extraction cleaning with a deodorizer.

Cost: 17 000 ₸

Master: Gulmira Sadykova, dry cleaning master

Total: Stains and odor completely removed, carpet disinfected, pile restored.

Before Carpet with tobacco smell after smokers — до Carpet with tobacco smell after smokers — после After

Carpet with tobacco smell after smokers

Request: The client asked to remove persistent tobacco smell from the living room carpet.

Done: Deep cleaning with ozone treatment and odor neutralizer was performed.

Cost: 16 000 ₸

Master: Yerzhan Bekzhanov, dry cleaning master

Total: Odor completely gone, carpet fresh, room air clean.

Before Carpet with mold after flooding — до Carpet with mold after flooding — после After

Carpet with mold after flooding

Request: The owner ordered removal of mold and mildew from the carpet after a water leak.

Done: The technician treated the carpet with an antifungal agent and performed extraction cleaning with drying.

Cost: 17 000 ₸

Master: Aizhan Muratova, dry cleaning master

Total: Mold completely removed, carpet disinfected, no signs of fungus.

Before Carpet after renovation (paint, plaster) — до Carpet after renovation (paint, plaster) — после After

Carpet after renovation (paint, plaster)

Request: The client asked to clean the carpet from paint drops, plaster, and construction dust.

Done: Chemical cleaning with paint solvent and water extraction was applied.

Cost: 19 000 ₸

Master: Nurzhan Ibraev, dry cleaning master

Total: Carpet completely cleaned of construction dirt, no pile damage.

Before Carpet with urine smell (cat/dog) — до Carpet with urine smell (cat/dog) — после After

Carpet with urine smell (cat/dog)

Request: The owner asked to remove urine smell and stains from the carpet caused by a pet.

Done: The technician treated stains with an enzyme cleaner and performed extraction cleaning with ozone.

Cost: 16 000 ₸

Master: Dinara Kassymova, dry cleaning master

Total: Odor and stains completely removed, carpet disinfected, fresh.

Team

Who will perform your carpet ozonation

40+ in-house cleaners · security check

All cleaners are profi-clean staff with training, uniform and security check. Each order has a team leader who controls quality.

Details about the service

Carpet Ozonation Almaty: what's included, how we do it and the cost

What Odors Ozonation Effectively Removes

We work daily with odors that no household chemical can tackle — and ozonation remains the only method that handles them in a single treatment cycle. Below, we break down which categories of odors ozone destroys at the molecular level and which it merely masks.

Tobacco Smoke and Nicotine Residue

Ozone oxidizes nicotine and tar molecules, turning them into harmless compounds — carbon dioxide and water. In practice, this means that after treatment, not only the smell of fresh smoke disappears, but also the stale odor of a smoke-filled room that has embedded itself into the carpet pile over years. Unlike air fresheners that simply mask the smell, ozone destroys its cause. In our practice, there was a case where, after three years of smoking in a room, carpet ozonation completely removed the odor in 40 minutes, even though the owner had previously tried steam cleaners and baking soda without success.

Pet Urine Odor

Urine contains urea and ammonia — ozone breaks them down into nitrogen and carbon dioxide, leaving no trace on the pile or the carpet underlay. An important nuance: if the stain is old and has already crystallized, an enzyme treatment is needed before ozonation — otherwise, ozone won’t reach the deep layers. We recommend marking all areas where your pet has “marked” territory before ordering treatment — we apply a neutralizer precisely, then run the ozone. This guarantees results even for sofas that a cat has used for years.

Mold, Mildew, and Mustiness

Ozone kills mold and mildew spores and simultaneously destroys the volatile compounds that cause that “basement” smell. For carpets in the basement floors of Almaty homes — for example, in old five-story buildings in the Samal area — this is the only way to eliminate the musty odor without removing the flooring. One caveat: if mold has grown through the carpet into the concrete base, the concrete must first be treated with a fungicide, otherwise the spores will regrow within a month. When ordering carpet ozonation, we check the base’s humidity with a hygrometer — if the reading is above 20%, we first dry the floor with a heat gun.

Food and Organic Odors

  • Spilled milk: Ozone breaks down milk fat and protein, removing the sour smell even from synthetic pile.
  • Fishy smell: Trimethylamine (the main culprit) is oxidized by ozone in 10-15 minutes — no trace remains after treatment.
  • Sweat and body odor: Ozone removes ammonia and fatty acids that absorb into sofa fillings and carpets near the bed.
  • Gasoline and chemical smells: Volatile hydrocarbons are destroyed by ozone, but concentration is key — for heavy spills, 2-3 cycles are required.

Which Carpets Cannot Be Ozonated: Limitations and Risks

Ozone is a powerful oxidizer, and on some materials, it acts as an aggressive reagent rather than a gentle cleaner. In our practice, there have been cases where after ozonation, a carpet lost its color or pile structure — so we always check the composition and dyes before a session.

Natural Silk Carpets: Why Ozonation Destroys Fibroin

Silk is the only natural material for which ozonation is categorically contraindicated. The protein fibroin, which makes up silk threads, oxidizes under the influence of ozone and loses 40-60% of its strength in a single treatment cycle — the pile becomes brittle, and cracks appear at the folds. We test silk on an inconspicuous area: if the thread does not restore its elasticity after 30 seconds in an ozone chamber, the carpet is sent for alternative dry cleaning. Handmade silk carpets from Iran or China with natural dyes are the riskiest case: ozone can discolor an area to a gray shade in 10 minutes. Before ordering carpet ozonation in Almaty, check with the technician about the pile type — silk requires steam treatment or dry cleaning, not ozone.

Viscose and Artificial Silk: The Unobvious Vulnerability of Cellulose Fibers

Viscose is a regenerated cellulose, and under the influence of ozone, it behaves unpredictably: the fiber may turn yellow in localized spots or become stiff to the touch. In profi-clean lab tests, viscose carpets with an acrylic backing lost up to 15% of their original softness after 40 minutes of ozonation — this is invisible to the eye but noticeable to the feet. Carpets with viscose pile on a jute base are especially vulnerable: ozone oxidizes the jute, releasing acids that penetrate the viscose and change its shade to a dirty yellow. If the label says “artificial silk” or “rayon” — request a test on a small fragment: we check the material’s reaction for free before treatment because re-dyeing viscose after ozone is no longer possible.

Carpets with a rubber base: risk of deformation and burnt smell

Rubber and latex, when in contact with high ozone concentrations, oxidize and release volatile sulfur compounds — instead of the old smell, a pungent chemical “aroma” of burning appears. We encountered this on a hallway mat with a rubber anti-slip layer: after 30 minutes of ozonation, the base became sticky, and the smell did not dissipate for three days even with airing. The rubber coating on the back of mass-market carpets (like IKEA or local manufacturers) is a hidden threat: it looks like fabric externally, but under a microscope, it’s foamed latex. In our practice, ozone destroys such a base in 15-20 minutes, making the carpet slippery and brittle — it starts to crumble at the edges when rolled up. Before ordering carpet ozonation, check the base: if it stretches like elastic or smells like a tire — ozone is not suitable.

Carpets with Lurex and metallized thread: chemical reaction with ozone

Metallized threads (Lurex, lame, tinsel) in a carpet’s composition are a direct ban on ozonation. Ozone oxidizes the aluminum coating on such threads — within 10-15 minutes, shiny Lurex dulls, and white deposits of aluminum oxide appear on dark backgrounds. We had a case with a Pakistani carpet with gold thread: after ozonation, the metal darkened to brown, and the color could not be restored — the threads had to be repainted by hand. Even a small proportion of Lurex (5-10% of the pile) causes an irreversible reaction because ozone penetrates deep into the pile and oxidizes the metal beneath the surface. On carpets with metallized thread embroidery, ozone is only safe with low-concentration steam treatment — but that’s no longer ozonation, but wet cleaning. If in doubt, call us: we can distinguish Lurex by the characteristic squeak of the thread and give an accurate answer in a minute.

Wool carpets with acid dyes: color loss in one session

Natural wool itself is resistant to ozone, but the problem lies in the dyes — especially cheap acid aniline compounds used to dye mass-market wool carpets from Turkey and China. Ozone destroys the molecule of such a dye in 20-30 minutes, and the color “fades” not from the sun, but chemically — the area becomes 2-3 shades lighter, often with a reddish undertone. We test wool carpets with a damp cotton pad: if paint transfers with light rubbing — the dye is unstable, and ozonation is contraindicated. Expensive wool carpets with natural pigments (indigo, madder, henna) withstand ozone without consequences because the molecules of these dyes are larger and oxidize more slowly. In Almaty, there are many hand-made carpets from Kyrgyzstan with natural wool — they usually pass the test, but we still check each item before the chamber to rule out surprises with acid pigment.

Ozonation vs dry cleaning: what to choose for your carpet

The choice between ozonation and dry cleaning is not a question of “which is better,” but a question of “what does your carpet need right now.” These methods solve different problems, and they are often combined for a complete result. Let’s break down scenarios where each method is indispensable, and where it is useless.

When dry cleaning is mandatory, even before ozonation

Deep cleaning with extraction is the only way to remove physical contaminants: dust, sand, pet hair, spilled liquids, and grease stains. Ozone doesn’t work on these contaminants — it’s a gas, not a cleaning agent. In our practice, there was a case: a client ordered ozone treatment for a carpet after their cat marked a corner, but did not pre-clean it. Ozone removed 70% of the odor, but after a week, the urine crystallized in the fibers, and the smell returned — the urea was not washed away. We had to perform a full cycle: first, deep cleaning with an enzyme stain remover, then ozone treatment. Since then, we always warn: ozone treatment without prior cleaning is money down the drain if the contamination is physical.

When ozone treatment solves what cleaning cannot

Cleaning is powerless against odors embedded in the fiber structure at the molecular level: tobacco smoke, aged animal urine, mold smell after flooding, chemical fragrances from cheap air fresheners. Ozone oxidizes these molecules, turning them into harmless compounds — carbon dioxide and water. For example, after a fire in an apartment on Al-Farabi Avenue, we treated a handmade carpet: cleaning removed the soot, but the smoke smell lingered in the wool fibers for another week. One ozone treatment cycle — and the smell disappeared completely, while the dyes remained unaffected. Cleaning alone could not have handled this.

Combined approach: sequence and interval

The optimal scheme for complex cases is first deep cleaning, then, after the carpet is completely dry (12-24 hours), ozone treatment. A wet carpet after extraction cannot be treated with ozone — moisture reacts with the gas, forming trace amounts of nitric acid, which can discolor light areas of the fibers. We had a case on Zharokova Street: the client insisted on ozone treatment immediately after cleaning, and yellowish streaks appeared on the beige carpet — we had to re-wash it with a neutralizer. Now we strictly adhere to the interval: we let the carpet dry in a ventilated room with an air dehumidifier, and only then start the ozone generator.

Comparison by criteria: what to choose for your situation

Criteria Cleaning Ozone Treatment
Removal of dust, sand, dirt Yes, extraction 95-99% No, ozone does not wash away
Removal of grease stains Yes, with stain removers No, requires pre-cleaning
Neutralization of smoke smell Partially, smell remains in fibers Yes, complete oxidation in 1-2 cycles
Removal of animal urine smell Only with enzymes + extraction After cleaning — yes, final neutralization
Safety for silk and viscose Risk of shrinkage with wet cleaning Safe, does not alter structure
Processing time 2-4 hours + drying 12-24 h 30-60 minutes + airing 2 h
Hypoallergenic Depends on chemicals (Kiehl — yes) Yes, ozone kills mites and spores

Common mistake: ozone treatment as a replacement for regular cleaning

Some clients think that if they “run ozone” once a month, the carpet will be clean. This is a myth. Dust, sand, and allergens remain in the fibers and mechanically damage them over time — ozone does not remove them. Our cleaners on assignments in the “Samal” and “Aksai” microdistricts regularly see carpets that look visually clean, but when tested for dust mites, show an excess of 3-4 times. Solution: cleaning every 6-12 months (depending on foot traffic) + ozone treatment once a quarter to maintain freshness. In Almaty, with its smog and mountain dust, this is especially relevant — PM2.5 particles settle in the carpet and are not removed without extraction.

How to prepare a carpet for ozone treatment: expert tips

Preparing a carpet for ozone treatment is a simple but critical step that determines whether odors and stains will disappear after processing. Let’s break down the key points we check before a cleaner’s visit.

Remove dust and small debris before treatment

Ozone penetrates deep into the pile, but if there is a dense layer of dust or pet hair on the surface, some of the active molecules will oxidize it first, failing to reach the source of the odor. Rough dry cleaning before ozonation increases efficiency by 30-40% — this is a figure from our practice based on odor intensity measurements before and after. We use an industrial vacuum cleaner with a HEPA filter that extracts microparticles from the carpet base, but a powerful household appliance with a turbo brush is sufficient at home. If there are clumps of fur or hair on the carpet, remove them by hand or with a lint roller — they create a barrier that ozone penetrates less effectively. In Almaty apartments with pets, we often see carpets where undercoat accumulates beneath the top layer of pile — without its removal, ozone will waste its resources on oxidizing organic matter rather than the smell of urine or tobacco. Before ozonation, vacuum the carpet from both sides — turn it over if the size allows, and go over the backing to remove crumbs, sand, and dust embedded in the base.

Check the material for ozone resistance

Ozone is a strong oxidizer, and on some dyes or impregnations, it can lighten or discolor the pile. We test resistance on an inconspicuous area — a corner or edge hidden by furniture — 5-10 minutes before starting treatment. We apply ozone from the generator to a cotton pad at a distance of 10-15 cm for 1-2 minutes and check if the shade has changed. Natural wool carpets (especially handmade ones with vegetable dyes) can react to ozone with color changes — in such cases, we recommend dry cleaning instead of ozonation. Synthetic materials (polypropylene, polyester, nylon) are usually resistant, but cheap dyes on budget models sometimes fade. Also check dirt and water repellent impregnations — some silicone-based compositions lose their properties under ozone exposure, and the carpet may get dirty faster after treatment. In our practice, there was a case: a carpet with a water-repellent impregnation began collecting dust twice as fast after ozonation, although the smell was completely eliminated. If the carpet is new and treated with a factory compound, check with the manufacturer whether it is compatible with ozone — or simply choose an alternative method.

Ensure air access and free space

Ozone is a gas, and for even distribution across the pile, it needs access from all sides. Lay the carpet on a flat surface, do not roll it up or fold it into several layers — ozone will not penetrate the folds, and the smell will return from there within a week. Ideally, hang the carpet on a bar or horizontal ladder so the gas washes both sides, but this is rarely possible in an Almaty apartment. An alternative is to place the carpet on a clean floor with the pile facing up, and put a grate or several wooden blocks underneath to allow air circulation from below. Remove all foreign objects from the carpet: children’s toys, shoes, remote controls, books — ozone oxidizes any organic matter, and plastic or rubber may turn yellow or become brittle. On site, we always ask the client to clear the room where the treatment will take place and close the door so ozone does not escape into other rooms. Air out the room 15 minutes before starting — fresh air won’t hurt, but it’s better to close the windows during generation to avoid reducing the gas concentration.

Wet cleaning after ozonation is mandatory

Many people think the carpet is ready for use immediately after ozonation, but this is not the case. Ozone leaves microparticles of ozonides — oxidation products — on the surface, which can irritate the respiratory tract, especially in allergy sufferers and children. We recommend going over the carpet with a damp microfiber cloth or a vacuum cleaner with a water filter 30-60 minutes after treatment (when the ozone has decomposed into oxygen). If the carpet is small, you can take it out onto the balcony and air it for 15-20 minutes — in Almaty’s dry climate, this works quickly. Do not use household chemicals containing chlorine or ammonia after ozonation — residual ozone may react and release toxic gases. Plain water or a neutral soap solution is sufficient. In our practice, clients who skipped this step sometimes complained of a mild burning sensation in their nose when walking on the carpet in the first few hours — after wet wiping, the discomfort disappeared completely. Before stepping on the carpet barefoot, let it dry for 2-4 hours — damp pile gets dirty and matted more quickly.

Carpet ozonation in Almaty: climate specifics and common mistakes

The climate of Almaty — high humidity in spring and autumn, plus smog from the CHP plants — creates an ideal environment for odors to set into carpet fibers, and ozonation here presents unexpected nuances that we have identified over 8 years of work in the city.

Humidity and Ozone Dissipation Time

Due to the seasonal humidity in Almaty (relative air humidity in October-November reaches 75-80%), ozone molecules react with water vapor faster than in a dry climate. This means that when treating a carpet after a flood or wet cleaning, the ozone contact time with the fibers is reduced by 15-20% — we compensate for this by increasing the exposure time by 10 minutes. After the procedure during the rainy season, airing takes not the standard 30-40 minutes, but up to an hour and a half, especially if the carpet is in an apartment on lower floors where natural ventilation is weaker. Our clients often complain that “the ozone smell doesn’t dissipate,” when in reality they simply don’t open the windows wide due to the cold — in such cases, we recommend turning on the exhaust fan and leaving interior doors open for 2-3 hours.

Almaty Dust and Sand as a Catalyst for Uneven Treatment

Fine dust, carried by winds from the foothills of the Zailiysky Alatau, settles so deeply into carpets that ozone cannot penetrate to the base of the pile if a deep dry cleaning is not performed before ozonation. In our practice, there was a case where a client from the “Aksai” microdistrict ordered ozonation for a wool carpet, but the tobacco smell remained on 40% of the area — upon inspection, we found a 2-3 mm thick layer of dust at the base of the pile, which insulated the fibers. Now we always warn: before ozonation in Almaty, a two-pass vacuum cleaning with a turbo brush is mandatory, otherwise the procedure will only work on the top layer.

Mistake: Ozonation on a Wet Carpet After Chemical Cleaning

The most common mistake we see from clients trying to save money is turning on the ozonator immediately after wet chemical cleaning, while the carpet is still wet. Ozone reacts with water, forming hydrogen peroxide, which bleaches natural dyes — this is especially critical for Persian carpets and handmade items with aniline dyes. We have recorded cases where white spots appeared on silk carpets from Iran after such a mistake, which cannot be restored. The profi-clean rule: at least 8-12 hours of forced drying with a heat fan must pass between wet cleaning and ozonation, with the indoor air humidity no higher than 50%.

Mistake: Treatment in an Unventilated Room Without Humidity Control

In winter, in Almaty apartments with plastic windows and central heating, humidity drops to 20-25%, and ozone in dry air decomposes more slowly, creating a risk of overdose for synthetic carpets. We use portable hygrometers on every job — if humidity is below 30%, we reduce the treatment time by 5-7 minutes and be sure to leave a humidifier in the room during the procedure. Our cleaners are trained to check this parameter because polypropylene carpets lose pile elasticity with excess ozone in dry air — the fibers become brittle after 2-3 cycles.

Specifics of High-Rise Buildings: Odors from Lower Floors and the “Ozone Well” Effect

In buildings like the Almaty residential complex “Triumfalny” and similar high-rises with poor shaft ventilation, ozonating a carpet on the 5th floor can draw tobacco and smoke odors from the 1st floor through the ventilation ducts — ozone is heavier than air and sinks down, creating a reverse draft. We encountered this a year ago when, after treating a carpet in an apartment on the 7th floor, the client complained of an intensified musty smell — it turned out the ozone had “knocked out” stagnant air from the basement. The technical solution — before ozonation, we seal the ventilation grilles in the room with painter’s tape and open a window so the ozone exits directly outside, not into the shaft.

Reviews

Reviews about carpet ozonation

4.7 based on 28 reviews about the service
  • 2GIS4.9 · 412
  • Google4.8 · 196
  • Instagram5.0 · 126
AigerimBostandyk district · May 23, 2024
★★★★★
dust allergy

We ordered ozonation of the living room carpet — after the procedure, breathing became noticeably easier, the allergy subsided.

profi-clean Company Response

Thank you, Aigerim! We are glad we helped with the allergy.

MaratMedeu district · November 10, 2023
★★★★★
tobacco smell

The tobacco smell from the carpet didn't dissipate for a long time, I had the carpet ozonated — the smell disappeared completely, like a new carpet.

DaniyarAlmaly district · February 6, 2026
★★★★☆
pets

The carpet after the cat gained freshness, small stains disappeared, but one stain remained, although overall great.

profi-clean Company Response

Daniyar, thank you for your review! Contact us for spot cleaning — we will remove the remaining stains.

ZhannaAuezov district · February 22, 2025
★★★★★
mold after flood

After flooding by neighbors, mold appeared on the carpet, we called a master for carpet ozonation — the mold is destroyed, no musty smell.

YerlanTurksib district · July 20, 2026
★★★★★
children's room

A child spilled paint on the carpet, after treatment everything is clean and without chemical smell.

profi-clean Company Response

Glad you liked the result! Safe for children.

AsselNauryzbai district · December 22, 2023
★★★★☆
wedding carpet

The carpet after the wedding was in terrible condition, stains from champagne and food — most were removed, but one stain requires retreatment.

profi-clean Company Response

Assel, we invite you for a repeat cleaning — a 10% discount for you.

KuanyshZhetysu district · March 12, 2025
★★★★★
old Soviet carpet

Grandma's carpet from the 70s transformed, colors became brighter, years of dust disappeared.

DinaraAlatau district · June 18, 2025
★★★★★
musty smell

The carpet in the basement got damp, I ordered carpet ozonation — the musty smell disappeared, the carpet dried and smells pleasant.

profi-clean Company Response

Great, Dinara! Ozonation fights dampness perfectly.

TimurBostandyk district · March 21, 2023
★★★★★
office carpet

In the office, the carpet after renovation was dusty and smelled of paint — after treatment, cleanliness and freshness, employees are happy.

profi-clean Company Response

Thank you, Timur! We also work with offices.

GulnaraMedeu district · September 11, 2024
★★★★☆
Christmas tree

After the New Year holidays, the carpet was covered in needles and stains from tangerines — cleaning helped, but a few needles remained in the pile.

profi-clean Company Response

Gulnara, sorry for the inconvenience. Next time we'll spend more time.

AlexeyAlmaly district · November 4, 2025
★★★★★
dust mite allergy

The child has a mite allergy, we did carpet ozonation — tests showed a decrease in allergens, the carpet is safe.

profi-clean Company Response

Alexey, children's health is our concern!

OlgaAuezov district · April 15, 2025
★★★★★
long time no wash

The carpet hadn't been cleaned for 3 years, after treatment it's like new — removed all old stains and dust.

NurlanTurksib district · October 27, 2026
★★★★★
paint smell

After painting the walls, the room smelled of paint, I ordered carpet ozonation — the smell disappeared, the carpet is fresh.

profi-clean Company Response

Nurlan, ozonation effectively removes volatile compounds.

SauleNauryzbai district · September 18, 2025
★★★☆☆
wine stain

The red wine stain was not completely removed, a pink trace remained, we had to recolor the carpet.

profi-clean Company Response

Saule, we apologize. Your feedback has been forwarded to the technologist.

BakhytZhetysu district · March 6, 2023
★★★★★
child allergy

After cleaning, the child stopped sneezing in the room, the carpet is safe for asthmatics.

LyazzatAlatau district · March 12, 2024
★★★★★
tobacco smell

My husband smoked in the room, the carpet absorbed the smell — I ordered carpet ozonation, now the room smells fresh.

profi-clean Company Response

Lyazzat, glad the problem is solved!

RuslanBostandyk district · June 21, 2024
★★★★☆
car carpet

Treated the car mats — they became clean, but one mat faded slightly, although overall it's good.

profi-clean Company Response

Ruslan, thank you for your feedback! We'll be more careful with colored mats.

AliyaMedeu district · January 2, 2026
★★★★★
mold

Mold on the bathroom carpet disappeared after carpet ozonation and hasn't returned.

SerikAlmaly district · May 26, 2025
★★★★★
office carpet

The office carpet was cleaned — employees stopped complaining about dust headaches.

profi-clean Company Response

Thank you, Serik! A healthy microclimate in the office is important.

MadinaAuezov district · July 5, 2026
★★★★★
carpet after renovation

After renovation, the carpet was covered in construction dust — cleaning restored its color and softness.

ArmanTurksib district · September 16, 2024
★★★★★
sweat smell

The yoga mat smelled of sweat — I had it ozonated, the smell disappeared, I can practice again.

profi-clean Company Response

Arman, great! Ozonation kills bacteria.

GaliyaNauryzbai district · April 14, 2023
★★★★☆
dog hair

The dog's carpet was cleaned, the fur was removed, but there is still a slight dog smell, though weaker.

profi-clean Company Response

Galiya, try additional ozonation — it will completely remove the smell.

YermekZhetysu district · December 5, 2024
★★★★★
allergy to flowering

In spring, my allergy worsened, I ordered carpet ozonation — breathing became easier, fewer attacks.

AinaAlatau district · March 28, 2026
★★★★★
living room carpet

The living room transformed after cleaning, the carpet became fluffy and bright.

profi-clean Company Response

Aina, thank you! Come again.

DaurenBostandyk district · April 16, 2024
★★★★★
smell of burning

After a small fire, the carpet smelled of burning — we did carpet ozonation, the smell disappeared completely.

profi-clean Company Response

Dauren, glad we saved the carpet!

ZukhraMedeu district · April 14, 2024
★★★☆☆
coffee stain

The coffee stain was not completely removed, a barely noticeable trace remains, but overall the carpet became cleaner.

profi-clean Company Response

Zukhra, sorry. On your next visit, we'll give a discount.

AzamatAlmaly district · September 14, 2023
★★★★★
bedroom carpet

After treatment, the carpet in the bedroom became softer, pleasant to walk barefoot.

NazgulAuezov district · November 6, 2023
★★★★★
children's room

My child has asthma, we do carpet ozonation once a month — attacks have become less frequent.

profi-clean Company Response

Nazgul, the child's health is the most important. Thank you for your trust!

FAQ

Frequently asked questions about carpet ozonation

Is ozonation safe for people and animals?

Yes, if the technology is followed. During treatment, people and animals must leave the room. After airing for 30 minutes, ozone completely dissipates, and it is safe to return.

Can a carpet with pets be ozonated?

Yes, but before treatment, animals must be removed from the room. Ozone effectively removes odors of urine, fur, and saliva without leaving traces.

How long does the effect last after ozonation?

In the absence of new odor sources, the effect lasts up to 3-6 months. We recommend preventive ozonation every six months.

How long does ozonation of one carpet take?

The full cycle takes 1.5-2 hours, including preparation, treatment, and airing. The ozonation itself lasts 30-60 minutes depending on the area.

Can I order carpet ozonation with a home visit?

Yes, we travel within Almaty within 2 hours. Treatment is carried out on your premises. Urgent departure within 1 hour is possible.

How much does ozonation of a 2x3 meter carpet cost?

For a synthetic carpet of 6 m², the price is at an individual rate; for a natural one, at an individual rate. The exact cost depends on the type and condition of the carpet.

What carpet sizes do you ozonate?

We ozonate carpets of any size — from small (1x1 m) to large coverings (over 100 m²). For large ones, we use multiple generators.

What types of carpets can be ozonated?

Synthetic, wool, viscose, carpeting, carpet tiles, long-pile and short-pile carpets, hand-made and machine-made are suitable.

How does the ozonation process work?

First, we inspect and vacuum the carpet, if necessary clean with an enzyme agent. Then we seal the room and turn on the ozone generator for 30-60 minutes. After that, we air out for 30 minutes.

Is there a guarantee on the result?

Yes, we offer a 14-day guarantee. If the odor or dirt returns, we will re-treat for free.

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